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Banking Associate Jobs in Raleigh, NC (NOW HIRING)

HomeTrust Bank

Universal Banking Associate

Cary, NC · On-site

Job Summary The Universal Banking Associate is responsible for providing elite customer service through the efficient management of customer interactions and will provide solutions based on the ...

HomeTrust Bank

Universal Banking Associate

Cary, NC

Job Summary The Universal Banking Associate is responsible for providing elite customer service through the efficient management of customer interactions and will provide solutions based on the ...

Elevate Digital

Commercial Banking Associate

Cary, NC

$70K - $75K/yr

The Commercial Banking Associate supports Regional/Market Presidents, Commercial Relationship Managers, and commercial customers and prospects with all functions related to commercial loans, deposit ...

First Citizens Bank

Premier Client Banker

Raleigh, NC · On-site

$17.50 - $21.75/hr

... associates and consumers in target markets. Builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening ...

First Citizens Bank

Premier Client Banker

Raleigh, NC · Hybrid

$17.50 - $21.75/hr

... associates and consumers in target markets. Builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening ...

First Citizens Bank

Premier Client Banker

Raleigh, NC · Hybrid

$17.50 - $21.75/hr

... associates and consumers in target markets. Builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening ...

First Horizon Bank

Banking Center Manager

Raleigh, NC

... associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and ...

First Horizon Bank

Banking Center Manager

Durham, NC

... associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and ...

First Horizon

Banking Center Manager

Raleigh, NC · On-site

... associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and ...

First Horizon

Banking Center Manager

Durham, NC · On-site

... associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and ...

First Horizon

Banking Center Manager II

Durham, NC · On-site

... associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and ...

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Showing results 1-20

All JobsBanking Associate JobsBanking Associate Jobs in Raleigh, NC

Banking Associate information

See Raleigh, NC salary details

$26.2K

$137.3K

$301.8K

How much do banking associate jobs pay per year?

As of Jun 30, 2026, the average yearly pay for banking associate in Raleigh, NC is $137,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $206,600.00 per year, depending on experience, location, and employer.

What are Banking Associates?

Banking Associates are entry- to mid-level professionals in banks or financial institutions who assist clients with their banking needs and support various operations, such as account management, loan processing, and customer service. They serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring compliance with regulatory requirements. Banking Associates often work alongside branch managers and other banking staff to provide seamless financial services and may also assist in sales and cross-selling of banking products.

What do banking associates do?

Banking associates assist customers with account transactions, provide information about banking products, and support daily branch operations. They often handle tasks such as opening accounts, processing deposits and withdrawals, and ensuring compliance with banking regulations, typically requiring good customer service skills and familiarity with banking software.

How much do bank associates earn?

Bank associates typically earn an average salary ranging from $30,000 to $50,000 per year, depending on experience, location, and the size of the bank. Entry-level positions may start lower, while experienced associates or those with specialized skills can earn higher wages. Compensation may also include bonuses and benefits such as health insurance and retirement plans.

What are some typical challenges Banking Associates face during their first year, and how can they overcome them?

Banking Associates often encounter a steep learning curve in their first year, especially when adapting to fast-paced environments and complex financial products. They may face challenges in managing multiple client accounts, meeting strict deadlines, and mastering industry-specific software. To overcome these hurdles, it's important to proactively communicate with team members, seek mentorship from more experienced colleagues, and take advantage of training resources provided by the bank. Building strong organizational skills and staying detail-oriented will also help Banking Associates succeed and grow within the role.

What is the difference between Banking Associate vs Bank Teller?

AspectBanking AssociateBank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, handling client accounts, administrative tasksBranch counter, direct customer service
Employer & Industry UsageCommercial banks, credit unions, financial institutionsRetail banking branches, financial institutions
Common Search & ComparisonCustomer service, banking operations, financial productsCash handling, customer transactions, account inquiries

While both roles involve customer interaction within banking, Banking Associates typically handle a broader range of financial services and administrative tasks, often requiring more specialized knowledge. Bank Tellers focus primarily on cash transactions and basic customer service at the branch counter. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Banking Associate, and why are they important?

To thrive as a Banking Associate, you need a solid understanding of financial products, customer service, and sales principles, often backed by a bachelor's degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and compliance tools is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities set top performers apart in this role. These skills are essential for delivering excellent customer experiences, ensuring regulatory compliance, and achieving business targets within a competitive banking environment.

What is the highest paying job in banking?

The highest paying roles in banking are typically executive positions such as Chief Executive Officer (CEO), Chief Financial Officer (CFO), or Chief Investment Officer (CIO), which require extensive experience, leadership skills, and advanced financial knowledge. Investment banking roles like Managing Director or Senior Vice President also offer high compensation, often including bonuses and incentives. These positions usually demand advanced degrees, certifications, and a strong track record in finance and management.

What is the lowest position at a bank?

The lowest position at a bank is typically a teller or bank clerk, responsible for handling customer transactions and basic banking services. These entry-level roles often require minimal experience and serve as a starting point for a banking career, with opportunities for advancement through experience and additional training.
What are the most commonly searched types of Banking jobs in Raleigh, NC? The most popular types of Banking jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Banking Associate jobs? Cities near Raleigh, NC with the most Banking Associate job openings:
Banking Associate jobs near you

Universal Banking Associate

HomeTrust Bank

Cary, NC • On-site

Full-time

Retirement

Posted 18 days ago

Key responsibilities

  • Attract and retain customer relationships by delivering customer service in person and by phone, identifying customer needs, and suggesting appropriate products and services.

  • Serve as primary customer contact for transaction processing, new account opening, and account maintenance requests.

  • Handle teller transactions including deposits, withdrawals, cashing checks, processing payments, and balancing cash drawer.

Job description

Job Summary
The Universal Banking Associate is responsible for providing elite customer service through the efficient management of customer interactions and will provide solutions based on the customer's needs. The Universal Banking Associate handles transaction processing to establishing new customer relationships and enhances existing relationships through in-business center interactions as well as phone conversations.
Key Responsibilities / Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Attract and retain customer relationships by delivering elite customer service both in person and by phone, identifying customer needs and suggesting appropriate products and services to solidify and enhance relationships.
  • Serve as primary customer contact for transaction processing, new account opening and account maintenance requests.
  • Participate in outbound client phone calls to support business center development.
  • Handle transactions on the teller line and move to a lobby workstation for customer conversations and new account opening, creating a central location for the customer's financial needs.
  • Receive checks and cash for deposits to accounts, verify amounts, examine checks for proper endorsement, enter deposits into computer records, and places holds on accounts for uncollected funds.
  • Cash checks and process withdrawals, pay out money after verification of signatures and customer balances.
  • Receive and process mortgage, consumer loan, and other payments, and ensure the payments match balances due.
  • Responsible for checking night depository bags and recording proper information on the financial institution's forms.
  • Keep all cash and negotiable items secure at all times, balance cash drawer at the end of the shift and compare total amounts to computer generated proof sheet, reporting any discrepancies to the supervisor.
  • Perform as the vault custodian maintaining control and balance of the vault.
  • Provide a complete range of customer services including wire transfers, explain bank products and service features and benefits, gather customer information to set up new consumer and business accounts, and process updates or provide maintenance on existing accounts.
  • Serve as an IRA specialist for opening new IRAs, processing contributions and distributions.
  • Participate in retail and business sales, service and product training meetings, team huddles, and other meetings as scheduled, and assist and facilitate business center adherence to operations and audits.
  • Directly promote and offer solutions for all retail and business bank products and services, including checking, savings, money market, certificates of deposit, debit card, online/mobile banking, and consumer loans, including HELOC and business loans.
  • Promote and introduce other financial institution products and services to customers and make appropriate referrals, including mortgage referrals, investment services, and treasury management services, and business banking
  • Provide micro-lending services to clients and make appropriate referrals to Business Center Manager or Business Banker.
  • Maintain confidentiality and security of sensitive information.
  • Adhere to all corporate policies and procedures, Federal and State regulations and laws.
  • Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
  • Complete all mandatory annual compliance training.
  • Perform other duties and special projects as assigned.

Job Requirements
Education:
  • High school diploma or equivalent required.

Required:
  • 5+ years of public contact or sales experience.
  • Experience in SSA position or equivalent at another financial institution.
  • Above average PC and technology skills, and ability to use applicable software and operation branch automation systems.
  • Familiarity with all federal and state banking regulations pertaining to lending and consumer finance, including fair lending laws, the Bank Secrecy Act, and the US Patriot Act.
  • Thorough knowledge of the Teller system and all applicable system applications, basic and complex consumer account opening and maintenance activities, all transaction processing functions performed at teller window, and processing wire transfers.
  • Sales/Service skills - knowledge of bank products and services, sufficient to identify and fill customer and prospect needs, conduct sales/service dialogue with customers and prospects both in-person and by phone, and/or refer quality business.
  • Stay abreast of all changes in policies and procedures related to retail and consumer lending products.
  • Excellent verbal and written communications skills, ability to resolve customer concerns/issues in a positive manner, and high attention to detail.
  • Successful completion of in-house training programs or other approved or assigned training programs for new accounts function within one year of accepting position.
  • Actively learns, demonstrates, and fosters the HomeTrust corporate culture in all actions and words.
  • Takes personal initiative and is a positive example for others to emulate.
  • Team and goal-oriented style - works cooperatively to attain branch and individual sales and service goals within bank standards and guidelines.
  • Ability/desire to gain credibility as a knowledgeable financial problem solver.
  • Ability to understand and use bank policies and procedures to ensure operational efficiency and regulatory compliance.
  • Ability to work with limited or no direct supervision.
  • Must be organized and possess an aptitude for basic math.
  • Ability to think and act independently within guidelines and limitations of bank policy and assigned personal authority.
  • Proficient in Microsoft Office products.

Preferred:
  • Associate/bachelor's degree in relevant field.

About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
  • This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
  • Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
  • Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
  • The employee will frequently communicate and must be able to exchange accurate information with others.
  • The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools.

DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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