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Virtual Account Manager Jobs in Ohio (NOW HIRING)

UCB

Key Account Manager Sr. / Columbus

Columbus, OH · On-site

$150K - $210K/yr

Make your mark for patients We are looking for a Key Account Manager Sr. (KAM) in Rare Diseases who ... virtual Preferred Qualifications: * Promoting products specific to CNS/neuroscience, including ...

Verizon

Account Manager- SMB Business Sales

Mentor, OH · On-site

Drive sales, increase service revenue and manage relationships for accounts in the 1-19 Employee ... Strong presentation skills in a face-to-face and virtual environment. * Experience building and ...

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Virtual Account Manager information

See Ohio salary details

$28K

$62.6K

$100.8K

How much do virtual account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for virtual account manager in Ohio is $62,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $74,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a virtual account manager?

To thrive as a Virtual Account Manager, you need strong account management skills, a background in sales or customer relations, and typically a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, remote communication tools, and experience with data analysis and reporting are commonly required. Excellent communication, time management, and problem-solving abilities are vital soft skills to succeed in a virtual setting. These competencies ensure you can build lasting client relationships, drive account growth remotely, and efficiently manage multiple priorities across digital channels.

What is a virtual account manager?

A Virtual Account Manager (VAM) is responsible for managing client relationships, driving sales, and ensuring customer satisfaction—all remotely. They work with clients to understand their needs, provide solutions, and maintain long-term partnerships. VAMs often collaborate with internal teams, track key performance metrics, and use digital communication tools to engage with customers. This role requires strong interpersonal, sales, and organizational skills to effectively manage accounts without in-person interactions.

What does a virtual account manager do?

As a Virtual Account Manager, your typical day involves managing a portfolio of clients through digital communication, addressing their needs, and identifying opportunities for upselling or cross-selling products or services. You’ll likely spend much of your time on video calls, emails, and CRM updates, all while coordinating with internal teams such as sales, support, and marketing. Staying proactive, you’ll regularly check client metrics and feedback to anticipate potential issues and ensure satisfaction. The role is highly collaborative and fast-paced, making strong organization and adaptability key to success and career advancement.

What are popular job titles related to Virtual Account Manager jobs in Ohio? For Virtual Account Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Virtual Account Manager jobs in Ohio look for? The top searched job categories for Virtual Account Manager jobs in Ohio are:
What cities in Ohio are hiring for Virtual Account Manager jobs? Cities in Ohio with the most Virtual Account Manager job openings:
Virtual Account Manager jobs near you
Infographic showing various Virtual Account Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $62,571 per year, or $30.1 per hour.

Customer Care Center - Associate Account Manager - Commercial Lines

Cincinnati Financial Corporation

Fairfield, OH • On-site

$22 - $24/hr

Full-time

Re-posted 12 days ago

Cincinnati Insurance Company rating

9.0

Company rating: 9.0 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

36th of 304 rated insurance

Job description

Make a difference with a career in insurance 

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate thatActions Speak Louder in Person. 

If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. 

Build your future with us  

Our Customer Care Center is currently seeking an associate account manager to support the agency management of client policies and assist account managers within an assigned regional team to service policyholder accounts. This position is based at our Headquarters in Fairfield, Ohio.

The pay range for this position is $22.00 - $24.00 hourly. The pay determination is based on the applicant's education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus based on company and individual performance. 

Be ready to:

  • communicates with policyholders to request information for underwriting and agency file
  • processes activities generated in EPIC (Agency Management System) to maintain accurate account information
  • monitors emails received in the Care Center, certificates, and Bond Outlook mailboxes
  • perform download process for Personal Lines and Bond transactions
  • gathers information from policyholders for endorsements, updates agency system, and submits to underwriting team for processing
  • prints audit letters and mails to policyholder on behalf of the agency
  • follows up on behalf of Account Manager on Loss Control recommendations
  • manages cancellation activity, including securing a signed LPR from the policyholder prior to submitting to underwriting team
  • issuance of Bond policies and certificates of Insurance

Be equipped with:

  • ability and willingness to work in a team setting
  • strong time management skills
  • maintain a positive attitude
  • make efficient use of time
  • demonstrate an acceptable level of attention to detail
  • ability to develop positive relationships
  • demonstrates adaptability to new processes and procedures
  • ability to collaborate and communicate effectively
  • apply problem-solving skills and decision-making skills
  • utilize the appropriate communication method for the situation - email, phone, transaction note, Teams, face-to-face or virtual

Bring education and experience from:

  • an active property and casualty insurance license is preferred; however, candidates will be required to obtain within 3 months of hire
  • a high school diploma required, associate or bachelor's degree preferred

Enhance your talents  

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.  

Enjoy benefits and amenities  

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.  

Embrace a diverse team  

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights. 

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