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Client Account Manager Jobs in Ohio (NOW HIRING)

Nexxaworks

Client Account Representative

Cincinnati, OH · On-site

Manage and maintain client accounts, ensuring consistent communication and support * Serve as the primary liaison between clients and internal teams * Monitor account performance and address client ...

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Client Account Manager information

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$24.7K

$45K

$71.3K

How much do client account manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for client account manager in Ohio is $44,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $51,300.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A client account manager is responsible for maintaining and strengthening relationships with clients, understanding their needs, and ensuring their satisfaction with the company's products or services. They often coordinate with internal teams, manage account renewals, and identify opportunities for upselling or cross-selling. Strong communication, problem-solving skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

How does a Client Account Manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a Client Account Manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What jobs in the US pay 300,000 a year?

For a Client Account Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in sales or account management, and often involves bonuses or commissions. High-paying roles in this field are common in industries like finance, technology, and consulting, especially for those managing large accounts or with specialized skills. Achieving this salary level may also depend on geographic location, company size, and individual performance.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What job makes $10,000 a month without a degree?

A Client Account Manager can earn $10,000 or more per month with experience, strong communication skills, and industry knowledge, often in sales or service industries. Success depends on performance, client base, and company compensation structures, which may include commissions and bonuses. No formal degree is always required, but relevant experience and skills are essential for high earnings.

What jobs pay 2000 a day?

For a Client Account Manager, earning $2,000 a day typically requires senior-level experience, a strong client portfolio, and often working in high-value industries such as finance, consulting, or technology. These roles may involve commission, bonuses, or profit-sharing arrangements and often require advanced skills in sales, negotiation, and relationship management.
What are the most commonly searched types of Client Account jobs in Ohio? The most popular types of Client Account jobs in Ohio are:
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Client Account Manager jobs near you
Client Account Manager II

Client Account Manager II

Cass Information Systems

Columbus, OH • On-site

Full-time

Posted yesterday

Job description

Responsible for overall management of our top tier accounts and taking a leadership role in developing mutually beneficial working relationships, achieving account growth, and furthering the success of both the client’s and Cass’ business through very complex system enhancements, process improvements, and training to facilitate the client’s full utilization of Cass services and products. Provides clear direction to all internal staff concerning client processes.  Offers guidance to client account representatives regarding day-to-day client needs, inquiries and prioritization of tasks as needed.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

  • Independently manages all of the service activities with our largest customers and communicate verbally and in writing such that an authoritative relationship is developed.
  • Possesses a thorough understanding of all of the services and tools that Cass provides for the purpose of communication and demonstrating them to our customers and making recommendations to improve processing efficiency and quality.
  • Demonstrates the ability to coordinate the assignment and management of customer priorities.
  • Thoroughly analyzes issues and requests including technical changes to processing systems and clearly communicate solutions to customers.
  • Creates and maintains a detailed project log to track system enhancements and account related process improvement activities.
  • Ensures the successful delivery of new solutions according to customer needs and objectives.
  • Keeps superior, appropriate internal resources, and customers informed of significant issues on a timely basis.
  • Acts as a positive representative of the company, both internally and externally, in accordance with written principles of the organization without direction or oversight from management.
  • Shares knowledge of duties and clients with fellow employees. Help train and mentor fellow employees.
  • Other duties as assigned.

SKILLS AND ABILITIES REQUIRED:

  • Proven top performance and success in developing relationships with all levels of an organization, including key decision makers, able to work independently and in a team environment, taking a leadership role internally and with assigned client base.
  • Experience in delivering polished formal presentations in a corporate environment.
  • Strong, well-developed interpersonal and communication skills to maximize client engagement and develop a positive working relationship, as well as the ability to work effectively with other departments of Cass.
  • A high level of analytical skills to process client inquiries, evaluate client requests and procedures and implement as appropriate, and to understand the client’s operational and data processing systems, etc., to meet client needs in a way mutually beneficial to both client and Cass.
  • An ability to successfully manage complex, strategic projects and client implementations that span organizational boundaries. The programs/projects typically involve multiple, dependent projects that must be managed to a high level of execution providing the desired project results.
  • Solid organizational skills including attention to detail and multi-tasking skills with a proven ability to drive projects forward.
  • Proficient in Microsoft Office suite with focus on Excel (pivot tables/VLookups).
  • SQL knowledge may be required for TIS division.
  • A strong ability to communicate effectively, both written and verbally at all levels.
  • Ability to travel up to 25%.

MINIMUM LEVEL OF PREPARATION AND TRAINING NORMALLY REQUIRED:

  • A technical level of knowledge normally acquired through completion of a bachelor’s degree in business administration, data processing, or related area or equivalent experience.
  • 4-6 years of progressively complex systems experience in a technical or customer service environment.
  • 4 years of high-level account management experience with dedicated accounts.

APPLICATION PROCESS:

You can directly apply through Cass's website at https://www.cassinfo.com/careers. Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

ABOUT OUR COMPANY

Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communication networks, facilities, and other operations.  Disbursing over $94 billion annually on behalf of its clients, and with total assets of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly-owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000®. More information is available at www.cassinfo.com. 

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