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Client Account Manager Jobs in Ohio (NOW HIRING)

IME RESOURCES LLC

Account Manager (32287)

Columbus, OH · Remote

If so, this Account Manager opportunity with ABI Document Support Services could be a great fit ... You will deepen existing partnerships, identify client needs, and proactively uncover opportunities ...

OREN GLOBAL CONSULTING LLC

Account Manager

Brecksville, OH · On-site

$700 - $1.5K/wk

Manage client accounts with professionalism and enthusiasm. * Engage directly with customers, providing solutions and building lasting relationships. * Collaborate with team members to achieve goals ...

OREN GLOBAL CONSULTING LLC

Account Manager

Brecksville, OH · On-site

$700 - $1.5K/wk

Manage client accounts with professionalism and enthusiasm. * Engage directly with customers, providing solutions and building lasting relationships. * Collaborate with team members to achieve goals ...

Alto Healthcare Staffing

Account Manager

Dayton, OH

The Account Manager will build and maintain strong client relationships by serving as the support point of contact for assigned customers. Accomplishes or exceeds sales goals by creating action plans ...

CIA WHEEL GROUP

Sales Account Manager

Columbus, OH · On-site

$45K - $55K/yr

... Account Manager (SAM) to join our growing team. With 14 leading brands across wheels, tires, and ... Manage Client Relationships: Serve as the main point of contact for clients, ensuring their needs ...

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Client Account Manager information

See Ohio salary details

$24.7K

$45K

$71.3K

How much do client account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client account manager in Ohio is $44,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $51,300.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

How much does a client account manager get paid?

The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.

What are the most commonly searched types of Client Account jobs in Ohio?

The most popular types of Client Account jobs in Ohio are:

What are popular job titles related to Client Account Manager jobs in Ohio?

For Client Account Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Client Account Manager jobs in Ohio look for?

The top searched job categories for Client Account Manager jobs in Ohio are:

What cities in Ohio are hiring for Client Account Manager jobs?

Cities in Ohio with the most Client Account Manager job openings:

Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $44,997 per year, or $21.6 per hour.

Account Manager (32287)

ABI Document Support Services

Columbus, OH • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

ABI Document Support Services rating

4.1

Company rating: 4.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

483rd of 495 rated business services

Job description

Have you worked in Sales/ Account Management in Record Retrieval, Legal Services, Office Products, or Home Health/ Hospice? If so, this Account Manager opportunity with ABI Document Support Services could be a great fit!
 

The territory is the Mid-West and it is highly preferred the at the candidate live in Illinois, Michigan, or Ohio due to the frequent travel there. This is a remote position with about 50% of travel out in the field, which will mainly include Illinois, Michigan, and Ohio.

As an Account Manager at ABI, you will play a critical role in fostering and growing relationships with an established client base, primarily within law firms and insurance-related organizations. This is a relationship-driven position where success is rooted in trust, credibility, and delivering value to clients.

You will deepen existing partnerships, identify client needs, and proactively uncover opportunities for additional business. While this is not a high-volume cold-calling role, you should be comfortable introducing new solutions and asking for expanded business as a natural extension of strong client relationships.

Compensation

  • Competitive base salary plus performance-based incentives
  • Opportunity to earn up to 20% of base salary through account growth and achievement of key metrics

Key Responsibilities

  • Build, manage, and strengthen relationships with existing client accounts
  • Serve as a trusted advisor by understanding client needs and aligning ABI solutions accordingly
  • Identify and pursue opportunities to expand services within current accounts
  • Confidently and appropriately ask for additional business once relationships are established
  • Conduct client meetings, trainings, and product demonstrations (including onboarding clients to ABI systems)
  • Perform regular account reviews and provide strategic recommendations for growth
  • Engage in outbound outreach to existing clients and targeted prospective firms
  • Maintain accurate records of activity, pipeline, and opportunities in Salesforce or CRM system
  • Ensure client engagement, satisfaction, and adoption of ABI platforms

Performance Expectations

Success in this role is measured by your ability to grow existing accounts while maintaining strong client relationships, including:

  • Meeting or exceeding referral and revenue growth goals
  • Consistent client engagement through calls, meetings, and trainings
  • Expansion of services within assigned accounts
  • Onboarding new firms and increasing platform adoption
  • 2–5 years of experience in account management, customer success, business development, or relationship management
    • (Candidates with 5–10 years of experience from adjacent industries are also encouraged to apply)
  • Strong relationship-building, communication, and presentation skills
  • Ability to influence and grow business through consultative conversations
  • Comfort with asking for additional business in a professional and value-driven manner
  • Experience managing multiple accounts and driving account growth
  • Proficiency with Salesforce or similar CRM tools preferred
  • Self-motivated, organized, and results-oriented

WHO WE ARE 

ABI Document Support Services is the largest nationwide provider of records retrieval, subpoena services, and document management for the legal and insurance industries. There is no other company in the market that provides the volume of successfully retrieved records or the document management solutions that ABI offers. Our singular focus is records retrieval and the most advanced technology solutions for our clients to manage, analyze and summarize those retrieved records. We are committed to continually raising the bar for cost effective record retrieval and more thorough analysis and summarization.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

ABI offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.

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