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Client Account Manager Jobs in Ohio (NOW HIRING)

SAFEbuilt

Account Manager

Columbus, OH · Remote

$100K - $110K/yr

Client Account Manager - Ohio amp; Michigan Remote Opportunity SAFEbuilt is a professional services firm that partners with municipalities to support and streamline their community development ...

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Abbruzzese Brothers

Landscape Account Manager

Plain City, OH · On-site

$55K - $75K/yr

The Account Manager serves as the primary client contact, overseeing their property maintenance accounts to ensure high-quality service and client satisfaction. Key responsibilities include building ...

Kleve Insurance Group LLC

Account Manager

Orrville, OH · On-site

The Account Manager in Personal Lines is responsible for retaining client accounts by working directly with the Account Executive and Risk Advisor to provide the best service to clients. ESSENTIAL ...

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All JobsClient Account JobsClient Account Manager JobsClient Account Manager Jobs in Ohio

Client Account Manager information

See Ohio salary details

$24.7K

$45K

$71.3K

How much do client account manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for client account manager in Ohio is $44,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $51,300.00 per year, depending on experience, location, and employer.

What does a client account manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a client account manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a client account manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

How much does a client account manager get paid?

The average salary for a client account manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Many roles also include bonuses and commissions based on performance, and strong communication and CRM skills are often required.

What are the most commonly searched types of Client Account jobs in Ohio?

The most popular types of Client Account jobs in Ohio are:

What are popular job titles related to Client Account Manager jobs in Ohio?

For Client Account Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Client Account Manager jobs in Ohio look for?

The top searched job categories for Client Account Manager jobs in Ohio are:

What cities in Ohio are hiring for Client Account Manager jobs?

Cities in Ohio with the most Client Account Manager job openings:

Client Account Manager jobs near you
Infographic showing various Client Account Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $44,997 per year, or $21.6 per hour.

Client Account Representative - Hudson

Hudson, OH • On-site

Easterseals Southern California
Non-Profits • 1 - 5K employees
Learn more about Easterseals Southern Californiaexternal

$21/hr

Other

Re-posted 13 days ago

Job description

Seeking a US Veteran, Guardsman, Reservist, and/or Military Spouse for a Customer Service Representative opportunity. The Customer Service Representative will support donor-advised fund operations by providing exceptional customer service, processing financial documentation, assisting donors with account management, and maintaining accurate records. This role requires strong communication, technology, and multitasking skills while working in a fast-paced, customer-focused environment.
Starting Pay Range: $21.00/hour and up, based on experience
Location: Hudson, OH
Position: Temporary (ending in January)
Training: 9:00 AM - 5:00 PM EST
Regular shifts: Between 7:00 AM - 7:00 PM, set with leader based on availability.
Essential Duties and Accountabilities:
  • Provide responsive, accurate, and professional client service to support client retention and satisfaction, following defined procedures and service standards.
  • Serve as a first point of contact for routine client inquiries via different channels of communication and issue resolution, escalating more complex issues as needed.
  • Apply standard professional concepts and guidelines to process transactions, maintain client records, and ensure regulatory compliance.
  • Execute daily, weekly, and monthly reporting tasks, identifying basic variances and following established processes to resolve discrepancies.
  • Collaborate with internal teams (Accounting, Cash Ops, IT) to ensure timely and accurate delivery of client outputs, building stable working relationships across teams.
  • Follow structured workflows to support documentation, procedures, and consistent service delivery, contributing to incremental process improvements.
  • Use approved AI-enabled tools in a limited and controlled manner to enhance efficiency (e.g., drafting communications, summarizing data, or organizing information), while ensuring accuracy, compliance, and human oversight.
  • Maintain a high level of organization, attention to detail, and adherence to established policies and procedures.
  • Provide coverage for team members and support broader team objectives as needed.
Requirements:
  • US Veteran, Guardsman, Reservist, and/or Military Spouse.
  • Bachelor's degree in Business, Finance, Accounting, or related field preferred; equivalent combination of education and relevant experience will be considered
  • 1-3 years of professional experience in a business, financial services, operations, or client service environment, with exposure to transaction processing or client support preferred
  • Foundational understanding (or demonstrated ability to learn) financial transactions, client account structures, or philanthropic vehicles (e.g., DAFs, Trusts)
  • Demonstrated ability to learn and apply company policies, procedures, and professional concepts in a structured environment
  • Strong written and verbal communication skills, with the ability to convey clear, accurate, and professional information to clients and internal partners
  • High attention to detail, organization, and time management skills, with the ability to follow established processes and meet deadlines
  • Ability to work within defined procedures while developing problem-solving skills for routine issues of limited scope
  • Comfort using Microsoft Office Suite and willingness to learn internal systems and tools
  • Must be eligible to work remotely from approved U.S. locations within the Eastern, Central, or Pacific Time Zones.

Easterseals DC MD VA is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, disability status, protected veteran status or any other characteristic protected by law.

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