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Violations Processor Jobs (NOW HIRING)

City of Garland

TEMP - Admin II

Garland, TX · On-site

$16.50 - $22.50/hr

Explain code violations, processes, timelines, and compliance requirements to residents and property owners. * Coordinate with Code Enforcement Officers to relay information, updates, and service ...

Arvest Bank

Mortgage Processor

Little Rock, AR · On-site

$22.50 - $28.10/hr

... known violations of compliance policies, laws, or regulations, and reporting any suspicious ... processing government loan files or equivalent • Required: 1 year of detailed contact with ...

Virginia Credit Union

Mortgage Loan Processor

Roanoke, VA · On-site

$46K - $56K/yr

Report all Risk Management Policy violations in accordance with policy. Maintain excellent working relationships with Sales, Processing, Underwriting, and Closing team members. * Comply with all ...

Virginia Credit Union

Mortgage Loan Processor

Roanoke, VA · On-site

$46K - $56K/yr

Report all Risk Management Policy violations in accordance with policy. • Maintain excellent working relationships with Sales, Processing, Underwriting, and Closing team members. * Comply with all ...

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Violations Processor information

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How much do violations processor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for violations processor in the United States is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by a violations processor and how can they be managed?

Violations Processors often encounter challenges such as handling a high volume of cases, ensuring accuracy when reviewing documentation, and dealing with tight deadlines. Managing these challenges typically involves strong organizational skills, attention to detail, and effective use of case management software. Open communication with team members and supervisors is essential, as Violations Processors frequently collaborate with enforcement officers, administrative staff, and sometimes the public to resolve discrepancies or clarify information.

What are the key skills and qualifications needed to thrive as a violations processor?

To thrive as a Violations Processor, you need strong attention to detail, organizational skills, and familiarity with regulatory or compliance procedures, often supported by a high school diploma or equivalent. Proficiency in office software, data entry systems, and citation management platforms is typically required. Excellent communication, problem-solving abilities, and the capacity to handle sensitive information discreetly are important soft skills. These competencies ensure accurate processing, timely resolution of violations, and effective communication with both internal teams and the public.

What is a violations processor?

Violations Processors are professionals responsible for reviewing, documenting, and processing violations, such as traffic tickets, code infractions, or regulatory breaches. They ensure that all violation records are accurately entered into the appropriate systems, manage related documentation, and may correspond with violators or agencies to resolve cases. Their work supports law enforcement, municipal courts, or regulatory bodies by ensuring compliance and efficient case management.

What is the difference between Violations Processor vs Violations Analyst?

AspectViolations ProcessorViolations Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsBachelor's degree in related field; certifications may enhance prospects
Work EnvironmentOffice setting, processing violations data, handling documentationOffice or remote, analyzing violation patterns, preparing reports
Employer & Industry UsageUsed by government agencies, transportation departments, and compliance firmsEmployed in regulatory agencies, legal firms, and transportation sectors
Search & Comparison IntentFocuses on processing violations efficientlyEmphasizes analyzing violations for insights and compliance improvements

Violations Processors primarily handle the administrative aspects of violations, such as data entry and documentation. Violations Analysts go a step further by analyzing violation data to identify trends and improve compliance strategies. While both roles work within the same industry and may require similar credentials, their core responsibilities differ in scope and focus.

More about Violations Processor jobs
What cities are hiring for Violations Processor jobs? Cities with the most Violations Processor job openings:
What are the most commonly searched types of Violations Processor jobs? The most popular types of Violations Processor jobs are:
What states have the most Violations Processor jobs? States with the most job openings for Violations Processor jobs include:
What job categories do people searching Violations Processor jobs look for? The top searched job categories for Violations Processor jobs are:
Violations Processor jobs near you
Infographic showing various Violations Processor job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Physical job distribution, with an average salary of $34,822 per year, or $16.7 per hour.

TEMP - Admin II

City of Garland

Garland, TX • On-site

$16.50 - $22.50/hr

Other

Re-posted 26 days ago

City Of Garland (Texas) rating

8.4

Company rating: 8.4 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

244th of 842 rated public administrative organizations

Job description

Summary

Serves as the primary point of contact for residents regarding code compliance issues. This position manages inbound calls, online submissions, and digital communications related to code violations identified by Code Officers. Responsibilities include documenting concerns, providing guidance to the public, and coordinating with internal departments and external partners to support timely resolution of violations.

This role requires strong customer service skills, attention to detail, and the ability to manage high volumes of communication across multiple channels while maintaining professionalism in sometimes sensitive or escalated situations.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Receive and manage inbound calls related to code violations (e.g., property maintenance, nuisance issues, signage, etc.).

  • Monitor and respond to online service requests, emails, and citizen-reported concerns submitted through digital platforms and apps.

  • Document all customer interactions and service requests accurately in the appropriate tracking systems.

  • Explain code violations, processes, timelines, and compliance requirements to residents and property owners.

  • Coordinate with Code Enforcement Officers to relay information, updates, and service requests.

  • Work with internal departments and external partners to support resolution of violations.

  • Provide status updates to callers and digital requestors regarding open code cases.

  • Review and manage citizen-reported issues submitted through code reporting applications, ensuring proper routing and follow-up.

  • De-escalate difficult or frustrated customers and maintain a professional, solution-oriented approach.

  • Identify recurring issues or trends and communicate them to supervisors as needed.

  • Maintain organized records and ensure timely follow-up on outstanding cases.

Minimum Qualifications

  • High School Diploma or G.E.D.

  • Two (2) years of customer service, call center, or public-facing experience

  • Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job

Preferred Qualifications

Education/ Experience:

  • 2-4 years of experience in a high-volume call center or municipal customer service environment

  • Experience with code enforcement, permitting, inspections, or municipal operations

Knowledge, Skills & Abilities

  • Strong verbal and written communication skills across phone, email, and digital platforms

  • Ability to manage high volumes of calls and electronic requests simultaneously

  • Skill in de-escalating challenging or emotional customer interactions

  • Working knowledge of case management or CRM systems

  • Ability to document interactions accurately and thoroughly

  • Familiarity with city geography and neighborhoods is a plus

  • Ability to work collaboratively across departments

Additional Preferred Qualifications

  • Bilingual (English/Spanish) strongly preferred

Licenses and Certifications

No Licenses/ Certifications required

What City Of Garland (Texas) employees say

Pay

Benefits

Hours and flexibility

Workplace

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