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How much do verizon wireless customer service representative jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for verizon wireless customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Can I work for Verizon from home?

Verizon Wireless Customer Service Representatives can often work from home, especially for remote customer support roles that require phone and computer skills. These positions typically involve a home office setup and may require specific training or equipment provided by Verizon. Availability of remote work can vary by location and role, so it is best to check current job postings for specific opportunities.

What does a Verizon customer service representative do?

A Verizon Wireless Customer Service Representative assists customers with account inquiries, technical issues, billing questions, and service plans. They communicate via phone, chat, or in person, using company systems and tools to resolve problems and provide information efficiently.

What are the key skills and qualifications needed to thrive in the Verizon Wireless Customer Service Representative position, and why are they important?

To thrive as a Verizon Wireless Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and point-of-sale tools is typically required. Patience, active listening, and a positive attitude help you excel when engaging with customers and resolving concerns. These skills and qualities are crucial for delivering positive customer experiences, maintaining satisfaction, and supporting company retention goals.

Is it hard to get hired at Verizon Wireless?

Getting hired as a Verizon Wireless Customer Service Representative typically involves a competitive application process that includes an online application, interviews, and sometimes assessments. Candidates with strong communication skills, customer service experience, and familiarity with wireless products tend to have better chances of being hired, but the process can vary based on location and staffing needs.

What are the typical daily responsibilities of a Verizon Wireless Customer Service Representative?

As a Verizon Wireless Customer Service Representative, your daily responsibilities include answering customer inquiries about billing, service plans, and technical issues via phone, chat, or in-person interactions. You’ll troubleshoot problems, process orders or upgrades, and document all interactions in internal systems. Representatives often collaborate with technical support teams or sales staff to ensure customer needs are fully addressed. You may also be expected to upsell new products or services when appropriate, making each day varied and engaging. Mastering these tasks helps you build strong customer relationships and ensures overall team success.

Do Verizon sales reps make good money?

Verizon Wireless Customer Service Representatives typically earn an hourly wage plus potential commissions or bonuses based on sales performance. Their overall income can vary depending on experience, location, and sales skills, with many earning above minimum wage and some reaching higher earnings through performance incentives.

What is a Verizon Wireless Customer Service Representative job?

A Verizon Wireless Customer Service Representative assists customers with billing inquiries, technical support, account management, and product or service questions. They provide solutions to customer concerns, troubleshoot issues, and ensure a positive customer experience. Representatives may also assist with sales, upgrades, and plan changes. Strong communication skills and problem-solving abilities are essential for this role.

More about Verizon Wireless Customer Service Representative jobs
What cities are hiring for Verizon Wireless Customer Service Representative jobs? Cities with the most Verizon Wireless Customer Service Representative job openings:
What are the most commonly searched types of Verizon Wireless Customer Service Representative jobs? The most popular types of Verizon Wireless Customer Service Representative jobs are:
What states have the most Verizon Wireless Customer Service Representative jobs? States with the most job openings for Verizon Wireless Customer Service Representative jobs include:
What job categories do people searching Verizon Wireless Customer Service Representative jobs look for? The top searched job categories for Verizon Wireless Customer Service Representative jobs are:
Verizon Wireless Customer Service Representative jobs near you
Infographic showing various Verizon Wireless Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Wireless Retail Sales Associate

Your Wireless Inc. - Verizon Wireless Authorized Retailer

Deridder, LA

$30/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Job description

Verizon Wireless Retail Sales Associate
Your Wireless – Verizon Wireless Premium Retailer
Location: Deridder
Compensation: Up to $30.00 per hour or more including base hourly rate, commissions, and incentives plus amazing employee benefits and perks.
Full Time
Your Wireless, a Verizon Wireless Premium Retailer, is set to grow in 2026! We are hiring outgoing, sales-minded, and ambitious people to join our Retail Sales Teams in Connecticut, Louisiana, Maryland, New Jersey, New York, Pennsylvania, Texas, and Virginia.
As a Your Wireless, Verizon Wireless Retail Sales Associate, your role is to provide an amazing customer experience, by working directly with our customers, educating them on the Verizon Products and Services we offer, and then guiding them through the selection and buying process.
At Your Wireless, we understand that high-performing people deserve great pay and benefits. We have an incredible list of benefits for team members and an extremely lucrative “un-capped” commission structure where the “Sky’s The Limit” on your personal earnings. The ideal candidate will have experience in retail environments, understand how to do outbound activities to drive customers into our locations, be driven by goals and accomplishments, and be focused on delivering an exceptional customer experience to earn repeat business.
As a Verizon Wireless Retail Sales Associate for Your Wireless, you will enjoy some great perks:
  • Strong base pay and an unprecedented uncapped commission schedule designed to reward you for your selling efforts.
  • Flexible Work Schedule.
  • 401k savings program.
  • Great Healthcare program.
  • Personal Time Off. Year 1 is 5 paid days off per year. Year 2 is 10 paid days off per year. Year 4 and beyond, 15 paid days off per year..
  • Employee discounts on Verizon Wireless Service
  • Employee discounts on devices and accessories
  • Great and fun working atmosphere.
  • Significant opportunities to grow in our company.
  • Win prizes and trips through various sales contests throughout the year.
As a Verizon Wireless Retail Sales Associate for Your Wireless, you will be:
  • Creating the ideal customer experience for each customer, every day.
  • Assisting new and existing customers throughout the sales process.
  • Educating our customers on all Verizon Products and Services we offer.
  • Producing sufficient sales to meet and exceed company and location production standards.
  • Handling all customer situations as trained to completely satisfy customers’ needs.
  • Assisting both the Store Manager and Assistant Manager in tasks assigned to you personally or the team.
  • Completing all required training as directed by Your Wireless and Verizon Wireless
  • Setting an example of personal and professional conduct for employees and others.
  • Developing your professional skills to take on additional responsibilities that would lead to career advancement opportunities at Your Wireless.
At Your Wireless, we require our Verizon Wireless Retail Sales Associates to have the following skills and experience:
  • 1+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
  • High school diploma or equivalent is preferred.
  • Proof of achievement in prior sales and customer service roles
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel to our various locations in your assigned district as our business needs dictate.
  • Strong communication and interpersonal skills.
  • Be self-motivated and goal-oriented
  • Strong attention to detail and accuracy.
  • Able to work evenings, weekends, and holidays with a flexible schedule.
  • Must be 18 years of age or older and able to provide proof of work eligibility in the US.
About Your Wireless
Your Wireless is proud to be the largest minority-owned Verizon Authorized Retailer. Our diversity and employee-first culture fill our 200+ stores across 17 States with over 400 of the best wireless experts on earth. Our motto of “Be really, really nice, know your $#%@, and always find a way,” guides our team to deliver a best-in-class customer experience through simplicity. We don’t like to complicate things.
To learn more about Your Wireless visit www.YourWirelessInc.com
Your Wireless Inc. is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.

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