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How much do verizon wireless customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for verizon wireless customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Verizon Wireless Customer Service Representative?

To thrive as a Verizon Wireless Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and point-of-sale tools is typically required. Patience, active listening, and a positive attitude help you excel when engaging with customers and resolving concerns. These skills and qualities are crucial for delivering positive customer experiences, maintaining satisfaction, and supporting company retention goals.

What are the typical daily responsibilities of a Verizon Wireless Customer Service Representative?

As a Verizon Wireless Customer Service Representative, your daily responsibilities include answering customer inquiries about billing, service plans, and technical issues via phone, chat, or in-person interactions. You’ll troubleshoot problems, process orders or upgrades, and document all interactions in internal systems. Representatives often collaborate with technical support teams or sales staff to ensure customer needs are fully addressed. You may also be expected to upsell new products or services when appropriate, making each day varied and engaging. Mastering these tasks helps you build strong customer relationships and ensures overall team success.

Does Verizon Wireless Customer Service Representative let you work from home?

Verizon Wireless Customer Service Representatives can sometimes work from home, depending on the company's policies and the specific role. Remote work options are often available for customer service positions that utilize phone, chat, or email support tools, and require familiarity with company systems and good communication skills.

What is a Verizon Wireless Customer Service Representative?

A Verizon Wireless Customer Service Representative assists customers with billing inquiries, technical support, account management, and product or service questions. They provide solutions to customer concerns, troubleshoot issues, and ensure a positive customer experience. Representatives may also assist with sales, upgrades, and plan changes. Strong communication skills and problem-solving abilities are essential for this role.

Is Verizon Wireless Customer Service Representative customer service a remote job?

Verizon Wireless Customer Service Representative positions are often available as remote jobs, allowing employees to work from home. These roles typically require a reliable internet connection, a quiet workspace, and training on company-specific systems. Remote customer service jobs are common in the industry to provide flexible support options for customers.
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Verizon Wireless Customer Service Representative jobs near you
Infographic showing various Verizon Wireless Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Verizon Wireless Sales Consultant

Arlington Wireless Inc

Arlington, MA • On-site

$40K - $60K/yr

Part-time

Re-posted 27 days ago

Job description

Verizon wireless sales consultant: We are looking for a reliable individual with customer service skills to sell Verizon Wireless products and services at our Arlington, MA store. As a retail sales associate, you will get to know our communication technology inside and out. And you will be the one everyone else looks to when it comes to what's next in wireless technology solutions. It's good to be the expert.

Job Description: Sell all products and services offered by the Verizon. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments. Maintain strong knowledge of all Verizon products, accessories, pricing plans.
We will train the right person.

Job Type: Full-time / Part-time. You make commission on everything you sell while getting a great base pay.

If this sounds like the right job for you, please attach your resume with cover letter of why you would be a good fit at Verizon in Arlington.

Job Type: Full-time

Experience:

  • Call Center: 1 year (Preferred)
  • sales: 1 year (Preferred)
  • customer service: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Additional Compensation:

  • Commission

Work Location:

  • One location

Communication method(s) used:

  • In person

Schedule:

  • Weekends required