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How much do verizon wireless customer service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for verizon wireless customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Verizon Wireless Customer Service Representative?

A Verizon Wireless Customer Service Representative assists customers with billing inquiries, technical support, account management, and product or service questions. They provide solutions to customer concerns, troubleshoot issues, and ensure a positive customer experience. Representatives may also assist with sales, upgrades, and plan changes. Strong communication skills and problem-solving abilities are essential for this role.

What are the typical daily responsibilities of a Verizon Wireless Customer Service Representative?

As a Verizon Wireless Customer Service Representative, your daily responsibilities include answering customer inquiries about billing, service plans, and technical issues via phone, chat, or in-person interactions. You’ll troubleshoot problems, process orders or upgrades, and document all interactions in internal systems. Representatives often collaborate with technical support teams or sales staff to ensure customer needs are fully addressed. You may also be expected to upsell new products or services when appropriate, making each day varied and engaging. Mastering these tasks helps you build strong customer relationships and ensures overall team success.

What are the key skills and qualifications needed to thrive as a Verizon Wireless Customer Service Representative?

To thrive as a Verizon Wireless Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and point-of-sale tools is typically required. Patience, active listening, and a positive attitude help you excel when engaging with customers and resolving concerns. These skills and qualities are crucial for delivering positive customer experiences, maintaining satisfaction, and supporting company retention goals.

Does Verizon Wireless Customer Service Representative let you work from home?

Verizon Wireless Customer Service Representatives can often work from home, especially for remote customer support roles, which may require specific technical skills and a reliable internet connection. Availability of remote work depends on the company's policies and the specific position, with some roles offering flexible or full-time remote options.

Is Verizon Wireless Customer Service Representative customer service a remote job?

Verizon Wireless Customer Service Representative positions are often available as remote jobs, allowing employees to work from home. These roles typically require a reliable internet connection, a quiet workspace, and training on company-specific systems. Remote customer service jobs are common in the industry to provide flexible support options for customers.
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Verizon Wireless Customer Service Representative jobs near you
Infographic showing various Verizon Wireless Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Verizon Wireless Sales Representative

MAS Corporation

Margate City, NJ • On-site

$45K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Benefits:
  • Competitive Commission Plan
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule

Retail Sales Representative – Verizon Wireless (Uncapped Commission + Growth!)

Are you a people person with a passion for technology and sales? Join Wireless Zone, a Verizon Authorized Retailer, and kickstart your career in wireless sales with a company that rewards your hustle!
We’re looking for Retail Sales Associates / Wireless Sales Professionals who are motivated to succeed and excited to help customers stay connected with the latest Verizon wireless plans, smartphones, and accessories.
Why Join Wireless Zone?

  • Uncapped Commission – Weekly base pay + Weekly Spiffs/Special incentives + Monthly Commission
  • Career Growth – We promote from within and invest in your success
  • Benefits That Matter:
    • Medical, Dental, and Vision coverage
    • 401(k) with company match
    • Paid Time Off (PTO)
    • Short- and Long-Term Disability
    • Employee Discounts on Verizon wireless plans, phones, and accessories
Your Day-to-Day:

  • Greet customers, listen to their needs, and match them with the best Verizon wireless solutions
  • Stay current on devices, plans, and promotions to provide expert advice
  • Drive sales goals while delivering a 5-star customer experience
  • Complete transactions accurately using our POS system
  • Handle customer concerns with confidence and care
We’re Looking For:

  • Retail, customer service, or sales experience is a plus – but not required
  • Strong communication skills and a positive attitude
  • Goal-oriented, coachable, and team-focused
  • Passion for technology and wireless products
Location: 7828 Ventnor Ave, Margate City, NJ 08402
Schedule: Full-time with weekend availability required

Ready to grow your career and your paycheck? Apply today and join a winning team where your success is in your hands!