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Remote Verizon Wireless Customer Service Representative Jobs

Firstsource

Customer Service Representative

$14/hr

No Wi-Fi or wireless extenders, No satellite, Starlink, Verizon or T-Mobile 4g/5g *Company will ... to start Additional Remote Work Requirements. * Must have a private, quiet and dedicated ...

Lincare

Customer Service Rep

Texarkana, TX · Remote

$14.25 - $19.50/hr

Remote Employees must meet equipment/connection/software qualifications below Education and ... Wired (Wireless not supported) * Mouse: Wired (Wireless not supported) * Audio: USB Headset ...

Afni, Inc.

Remote Customer Service Representative

IA · On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Afni, Inc.

Remote Customer Service Representative

Milwaukee, WI · Remote

$15.75 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Afni, Inc.

Remote Customer Service Representative

Madison, WI · On-site +1

$16.25 - $22/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Afni, Inc.

Remote Customer Service Representative

SC · On-site +1

$14.75 - $20/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Austin, TX · On-site +1

$15.75 - $21.50/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Austin, TX · Remote

$15.75 - $21.50/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

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Remote Verizon Wireless Customer Service Representative information

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$9

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How much do remote verizon wireless customer service representative jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote verizon wireless customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is it hard to get hired at Verizon Wireless?

Getting hired as a Verizon Wireless Customer Service Representative typically involves completing an application, passing a skills assessment, and participating in interviews. The hiring process can be competitive, but candidates with good communication skills and customer service experience have a better chance of success.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools. Many employers require proficiency in computer and internet use, and some may prefer familiarity with specific CRM software. Applying through company websites or job boards and demonstrating good interpersonal skills are key steps in the process.

Does Verizon hire remote workers?

Verizon Wireless offers remote customer service representative positions, allowing employees to work from home. These roles typically require strong communication skills, familiarity with customer service tools, and a reliable internet connection. Remote opportunities are often available depending on company needs and role requirements.

What are some common challenges faced by Remote Verizon Wireless Customer Service Representatives, and how can they be addressed?

Remote Verizon Wireless Customer Service Representatives often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and maintaining effective communication without in-person team support. To address these, it’s essential to stay organized, make full use of internal knowledge bases, and proactively reach out to supervisors or team chats for guidance. The company typically provides comprehensive training and ongoing support to help representatives succeed in a remote environment, including virtual team meetings and access to online resources.

What are the key skills and qualifications needed to thrive as a Remote Verizon Wireless Customer Service Representative, and why are they important?

To thrive as a Remote Verizon Wireless Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Patience, empathy, and adaptability help you deliver excellent customer experiences and handle challenging interactions effectively. These skills are crucial for resolving customer issues efficiently, ensuring satisfaction, and supporting Verizon's reputation in a remote work environment.

Why is Verizon laying off $15,000?

Verizon Wireless has announced plans to lay off approximately 15,000 employees as part of a restructuring effort to improve efficiency and reduce costs. This decision may impact customer service roles, including remote customer service representatives, and is part of broader industry trends toward automation and operational streamlining.

What does a Remote Verizon Wireless Customer Service Representative do?

A Remote Verizon Wireless Customer Service Representative assists customers with inquiries, billing issues, technical support, and account management, all from a remote location such as their home. They communicate with customers via phone, chat, or email to resolve problems, answer questions about Verizon’s products and services, and ensure a positive customer experience. Representatives are trained to handle a variety of situations, including troubleshooting devices and explaining service plans. This role requires strong communication skills, patience, and the ability to work independently while adhering to company policies.

What is the difference between Remote Verizon Wireless Customer Service Representative vs Remote Telesales Agent?

AspectRemote Verizon Wireless Customer Service RepresentativeRemote Telesales Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentHome-based customer support for wireless servicesHome-based sales calls for wireless products
Employer & IndustryVerizon Wireless, telecommunicationsTelecom companies, sales-focused roles

Both roles are remote positions within the telecommunications industry, requiring similar credentials. The main difference is that Customer Service Representatives focus on assisting customers with service issues, while Telesales Agents concentrate on selling products and services. Understanding these distinctions helps job seekers choose the role that best fits their skills and career goals.

More about Remote Verizon Wireless Customer Service Representative jobs
What cities are hiring for Remote Verizon Wireless Customer Service Representative jobs? Cities with the most Remote Verizon Wireless Customer Service Representative job openings:
What states have the most Remote Verizon Wireless Customer Service Representative jobs? States with the most job openings for Remote Verizon Wireless Customer Service Representative jobs include:
What job categories do people searching Remote Verizon Wireless Customer Service Representative jobs look for? The top searched job categories for Remote Verizon Wireless Customer Service Representative jobs are:
Remote Verizon Wireless Customer Service Representative jobs near you
Infographic showing various Remote Verizon Wireless Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Firstsource

Remote

$14/hr

Other

Re-posted 16 days ago

Firstsource rating

6.7

Company rating: 6.7 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

23rd of 71 rated call and contact centers

Job description

Job Overview
FirstSource Healthcare has immediate full time Work from Home positions available as Customer Service Representative.

As a Customer Service Support Agent, providing remote support to paramedics and healthcare professionals. This role is crucial in ensuring timely and accurate communication between patients, providers, and internal departments.

Key Responsibilities

  • Answer inbound calls from patients, providers, and internal staff.
  • Provide non-clinical support to paramedics and emergency response teams.
  • Document interactions accurately in electronic systems.
  • Route calls to appropriate departments or escalate urgent issues.
  • Maintain confidentiality and adhere to HIPAA and Kaiser Permanente policies.
  • Support scheduling and coordination of patient services when needed.

Required Qualifications

  • High School Diploma or GED.
  • Minimum 1 year of experience in a call center customer service role.
  • Typing speed of at least 25-30 WPM.
  • Strong verbal and written communication skills.
  • Ability to work independently and manage multiple tasks.
  • Comfortable using multiple software systems simultaneously.
  • Internet speeds: 20mbps down / 20mbps up

Home connectivity: Must be cable or fiber internet and wired directly to the router with Ethernet jack for connectivity to PC capability. *No Wi-Fi or wireless extenders, No satellite, Starlink, Verizon or T-Mobile 4g/5g *Company will provide equipment; you will only be required to purchase a 2nd headset prior to start

Additional Remote Work Requirements.

  • Must have a private, quiet and dedicated workstation. *No children or babysitting
  • Ability to work flexible hours, including evenings and weekends.
  • Ability to attend paid Training up to 12 weeks Mon-Fri 8am-6pm EST-Pacific standard time **Training schedule is not your work schedule and can vary based on trainer and time zone.
  • Ability to work any shifts between 7am-7pm PST-Pacific standard time, Monday - Friday w/rotating Saturdays *Overtime is based on company needs
  • Attendance is mandatory 1st 90days from start date. A background check is required for all applicants; in addition, finger printing will be required for all Florida residents.

Starting wage: $14 per hour or $15.50 if you are Bilingual (English/Spanish). Wage is non-negotiable *Additional earning potential for perfect attendance each pay period + additional bonus opportunities.

Working Environment This role may involve working with secure and confidential data, requiring adherence to strict data security and privacy standards. Some after-hours or weekend availability may be required during system maintenance, and month end operations.

We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

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