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Remote Verizon Wireless Customer Service Representative Jobs

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Toronto, ON, Canada Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote Important: You will receive an ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Sacramento, California, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote Important: You ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Washington, District of Columbia, United States Job Openings Customer Service Representative- Remote About the Job Customer Service Representative- Remote ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Dallas, Texas, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

Perun HR

Customer Service Representative - Remote

$16.50 - $22.25/hr

About the job Customer Service Representative - Remote he Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Company. The primary ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Fullerton, CA, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Houston, Texas, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Atlanta, Georgia, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote New York, New York, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Chicago, Illinois, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Austin, Texas, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote San Diego, California, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making ...

Only Data Entry

Customer Service Representative- Remote

$16.50 - $22.25/hr

Customer Service Representative- Remote Phoenix, AZ, United States Job Openings Customer Service Representative- Remote A Data Entry Clerk, is responsible for inputting data and making changes to ...

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Remote Verizon Wireless Customer Service Representative information

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How much do remote verizon wireless customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote verizon wireless customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Remote Verizon Wireless Customer Service Representative do?

A Remote Verizon Wireless Customer Service Representative assists customers with inquiries, billing issues, technical support, and account management, all from a remote location such as their home. They communicate with customers via phone, chat, or email to resolve problems, answer questions about Verizon’s products and services, and ensure a positive customer experience. Representatives are trained to handle a variety of situations, including troubleshooting devices and explaining service plans. This role requires strong communication skills, patience, and the ability to work independently while adhering to company policies.

What are the key skills and qualifications needed to thrive as a Remote Verizon Wireless Customer Service Representative?

To thrive as a Remote Verizon Wireless Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Patience, empathy, and adaptability help you deliver excellent customer experiences and handle challenging interactions effectively. These skills are crucial for resolving customer issues efficiently, ensuring satisfaction, and supporting Verizon's reputation in a remote work environment.

What are some common challenges faced by Remote Verizon Wireless Customer Service Representatives, and how can they be addressed?

Remote Verizon Wireless Customer Service Representatives often encounter challenges such as managing high call volumes, troubleshooting complex technical issues, and maintaining effective communication without in-person team support. To address these, it’s essential to stay organized, make full use of internal knowledge bases, and proactively reach out to supervisors or team chats for guidance. The company typically provides comprehensive training and ongoing support to help representatives succeed in a remote environment, including virtual team meetings and access to online resources.

What is the difference between Remote Verizon Wireless Customer Service Representative vs Remote Telesales Agent?

AspectRemote Verizon Wireless Customer Service RepresentativeRemote Telesales Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentHome-based customer support for wireless servicesHome-based sales calls for wireless products
Employer & IndustryVerizon Wireless, telecommunicationsTelecom companies, sales-focused roles

Both roles are remote positions within the telecommunications industry, requiring similar credentials. The main difference is that Customer Service Representatives focus on assisting customers with service issues, while Telesales Agents concentrate on selling products and services. Understanding these distinctions helps job seekers choose the role that best fits their skills and career goals.

More about Remote Verizon Wireless Customer Service Representative jobs

What cities are hiring for Remote Verizon Wireless Customer Service Representative jobs?

Cities with the most Remote Verizon Wireless Customer Service Representative job openings:

What states have the most Remote Verizon Wireless Customer Service Representative jobs?

States with the most job openings for Remote Verizon Wireless Customer Service Representative jobs include:

What are popular job titles related to Remote Verizon Wireless Customer Service Representative jobs?

For Remote Verizon Wireless Customer Service Representative jobs, the most frequently searched job titles are:

Remote Verizon Wireless Customer Service Representative jobs near you
Infographic showing various Remote Verizon Wireless Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (Remote)

Augusta, GA • Remote

Balance Staffing - Austin
See more jobs at Balance Staffing - Austinexternal

$14 - $14.50/hr

Full-time

Medical, Dental, Vision

Re-posted 9 days ago

Job description

Job Description:

Customer Service Representative (Remote)

Pay:

  • $14.00/hour during training
  • $14.50/hour once in production

Position Overview

In this role, you will use your excellent customer service skills, patience, and compassion to answer inbound calls from members regarding their healthcare benefits. You will assist customers by answering questions, providing accurate information, and delivering a positive customer experience.

In addition to your hourly pay, you may have opportunities to earn performance-based incentives. Benefits include medical, dental, vision, 401(k), and paid time off (PTO).

Key Responsibilities

  • Professionally handle a high volume of inbound customer calls.
  • Gather customer information accurately and efficiently.
  • Assess customer needs and provide appropriate solutions.
  • Educate customers on products, services, and healthcare benefits.
  • Navigate multiple computer systems simultaneously.
  • Meet attendance, productivity, and performance expectations.
  • Resolve customer concerns whenever possible using one-call resolution.
  • Follow company policies while maintaining a customer-focused approach.
  • Document customer interactions accurately.
  • Identify opportunities to improve processes and customer experience.
  • Adapt to changes in procedures and business needs.
  • Be available to work weekends, holidays, and overtime as needed.

Qualifications

  • High school diploma or GED required.
  • Ability to pass a background check and drug screening.
  • Healthcare or medical terminology experience is a plus.
  • Strong customer service and communication skills.
  • Excellent problem-solving and decision-making abilities.
  • Comfortable working with senior citizens.
  • Ability to identify customer needs and explain available services.
  • Reliable attendance and dependability.
  • Team-oriented with a positive attitude.
  • Flexible schedule, including evenings, weekends, holidays, and occasional overtime.
  • Dedicated home workspace that is quiet and free from distractions.

Work-from-Home Requirements

Internet

  • Wired Ethernet connection required (wireless is not permitted).
  • Minimum internet speed:
    • 50 Mbps download
    • 10 Mbps upload
  • DSL, Cable, or Fiber Optic internet only.
  • Satellite, microwave, and cellular hotspot internet are not permitted.

Equipment

You will provide:

  • One (1) 21" monitor
  • Compatible wired headset (approved models will be shared during the interview process)

Company will provide:

  • One (1) 21" monitor
  • Keyboard
  • Mouse
  • Webcam

If you're passionate about helping others and delivering outstanding customer service, we'd love to hear from you!

Company Description

Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.