Venue Operations Jobs (NOW HIRING)

LA28 does not provide relocation assistance.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.  

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles' third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.  

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place-a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors-optimism, integrity, excellence, inclusion, co-creation and boldness-and look forward to hearing about how your past experiences align with them.

Reporting to the Head of Cleaning & Waste, the Sr. Associate, Cleaning & Waste Venue Operations will lead the planning, readiness, and delivery of Cleaning & Waste operations across assigned Olympic and Paralympic competition and non-competition venues. This role is responsible for developing venue-specific operational plans, service level requirements, workforce planning assumptions, readiness activities, and Games-time delivery strategies. The Sr. Associate will serve as the primary CNW planning lead for assigned venues throughout planning, readiness, and Games-time operations.  

Program Development and Planning

• Lead the development and maintenance of venue-specific CNW operational plans 

• Review Venue Design Books (VDBs), venue layouts, and operational requirements to identify Cleaning & Waste service, workforce, equipment, infrastructure, and operational needs. 

• Develop and maintain Service Level Matrices (SLMs), venue service models, operational assumptions, and deployment strategies. 

• Identify venue-specific operational requirements, risks, constraints, and readiness needs and support mitigation planning. 

• Coordinate the integration of Cleaning & Waste services into venue operational plans, working closely with cross-functional partners. 

• Develop workforce planning assumptions, contractor requirements, and operational deployment strategies for assigned venues. 

• Maintain venue planning documents, trackers, schedules, action logs, and readiness deliverables. 

• Lead venue reviews, site visits, planning workshops, and operational assessments throughout the planning lifecycle. 

Venue Operations Management 

• Serve as the primary Cleaning & Waste planning lead for assigned venues and operational projects. 

• Coordinate Cleaning & Waste operational requirements with venue stakeholders, contractors, and cross-functional partners. 

• Lead contractor planning, integration, onboarding, and operational readiness activities for assigned venues. 

• Develop venue-specific operating procedures, deployment plans, and operational documentation. 

• Lead operational readiness reviews, exercises, and testing activities for assigned venues 

• Develop and maintain planning materials, readiness updates, presentations, reports, and trackers to support venue planning and operational decision-making 

• Manage venue planning milestones, action items, dependencies, and readiness activities, escalating issues and risks as appropriate. 

Sustainability & Environmental Impact 

• Support the alignment of Cleaning & Waste operations with LA28 sustainability and legacy goals. 

• Coordinate waste reduction, recycling, composting, and circular economy initiatives in partnership with Sustainability and Food & Beverage teams. 

• Track and report waste diversion, sustainability, and operational performance metrics. 

• Support compliance with applicable environmental, regulatory, and venue requirements. 

Games-Time Operations Support 

• Lead venue-level Cleaning & Waste operations during test events and Games-time delivery for assigned venues. 

• Monitor operational performance and contractor execution across assigned venues. 

• Lead issue escalation, resolution, and contingency implementation as required. 

• Coordinate with Venue Management, Logistics, and Functional Area partners to maintain operational continuity throughout Games operations. 

• Track and report on Cleaning & Waste operational performance metrics, supporting issue resolution and continuous improvement efforts. 

• Support operational continuity and issue resolution during all phases of Games delivery. 

• 4+ years of experience in venue operations, event operations, facilities management, cleaning operations, waste operations, logistics, or related operational planning environments.  

• Experience supporting large-scale sports, entertainment, convention, hospitality, or major event operations preferred.  

• Experience managing multiple projects, stakeholders, and competing priorities.  

• Strong project management, organizational, analytical, and cross-functional collaboration skills.  

• Experience developing and maintaining operational plans, schedules, trackers, and readiness documentation.  

• Olympic, Paralympic, or major event experience preferred.  

• Experience working with venues in Los Angeles and Southern California preferred. 

• Excellent stakeholder management, project planning, organizational, and communication skills. 

• Strong analytical, problem-solving, and decision-making capabilities. 

• Ability to manage multiple priorities and deliverables simultaneously. 

• Demonstrated commitment to operational excellence, collaboration, and continuous improvement.

• Bachelor's degree in Event Management, Business Administration, Operations, Facilities Management, Environmental Studies, or a related field preferred. 

• Equivalent combination of education, training, and relevant experience will be considered

• Ability to work on-site in Los Angeles, CA.  

• Most work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.  

• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle envrionment

The annual base salary range for this position is $73,000.00 - $98,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis ofreligion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law.LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experiencea candidate can add to our team.