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Title: UNT Retail Dining Services, Qdoba - Food Service Supervisor

Employee Classification: Food Service Supervisor

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-Dining Service

Department: UNT-Dining-Retail-163710

Job Location: Denton

Salary: salary commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Department Summary

It's About the Food!
Why work for UNT Dining? Our employees explain. - YouTube
As the largest self-supported food service department in North Texas, UNT Dining Services is setting the standard for campus dining. With five Dining Halls, more than 20 retail locations, an upscale restaurant, a hydroponic garden, a central scratch bakery, and full-service catering, the department is led by a team of professionally trained chefs and hospitality experts. UNT is recognized as a national leader in university dining, known for its innovative, trendsetting approach and award-winning culinary talent.
UNT Dining Services is home to Mean Greens Cafe, the nation's first 100% vegan collegiate dining hall, and Kitchen West, Texas' first and only university dining hall certified Free From the Big 8 food allergens and gluten. In 2021, UNT introduced Eagle Landing, the university's first standalone dining hall, inspired by urban food halls and featuring seven distinct restaurant concepts-all available for a single Meal Plan swipe.
Recognized for excellence, UNT was ranked No. 2 nationwide for best college food by Delish.com. The department is also the proud recipient of the prestigious Loyal E. Horton Award and the Vegan Recipe Award from the National Association of College and University Food Services. As a founding member of the Menus of Change University Research Collaborative, UNT plays an active role in pioneering research on plant-forward diets, food waste reduction, and consumer food choices, all while advancing the principles of healthy, sustainable menus.

Position Overview

The Food Service Supervisor for Qdoba Mexican Eats at the University of North Texas -Retail Dining Services is responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and maintaining high standards of food quality, safety, and cleanliness. This role provides hands-on leadership to team members, supports staff training and development, and ensures efficient workflow during all service periods.
The supervisor will assist in scheduling, inventory control, and adherence to company and university policies while fostering a positive and team-oriented work environment. This position plays a key role in delivering a consistent and engaging dining experience for students, faculty, staff, and guests.
The ideal candidate is a motivated leader with strong communication skills, prior food service or restaurant supervisory experience, and a commitment to operational excellence and customer satisfaction.

Minimum Qualifications

High school diploma/GED equivalent and two years of experience in institutional or commercial food preparation, including one year of supervisory experience; or any equivalent combination of experience, education, or training.

Knowledge, Skills and Abilities

Ability to follow detailed oral and written instructions; ability to direct and manage the work of others. Ability to work from written menus, standard recipes and oral instructions. Ability to maintain records and complete forms accurately. Ability to apply mathematical concepts to complete tasks (example: checking orders for quantity). Considerable knowledge of the materials, methods, and equipment used in preparing food on a large scale. Considerable knowledge of health hazards in food preparation and service, and knowledge of necessary precautionary measures. Knowledge of food values and menu planning. Ability to train personnel in the care and use of equipment and in standard practices and methods used in largescale food service. Knowledge of safety and security precautions appropriate to work performed.

Preferred Qualifications

- Preferred experience includes at least two (2) years of supervisory or leadership experience in a high-volume restaurant or fast-casual dining environment, along with familiarity or working knowledge of Qdoba Mexican Eats or similar fast-casual concepts.
- Strong interpersonal skills with the ability to engage with the campus community.

Required License/Registration/Certifications

Job Duties

• The Retail Food Service Supervisor ensures operational standards for food preparation, presentation, and safety are consistently met through managerial oversight. This includes supervising staff to guarantee adherence to established procedures, while ensuring full compliance with health and safety regulations at all times. 
• Assesses service quality and customer satisfaction through established checkpoints. Upholds high standards for food quality and service to ensure a consistently excellent dining experience for all customers. 
• Adheres to all University policies, health codes, and safety standards, regularly reviewing practices to ensure adherence. 

Physical Requirements

Communicating with others to exchange information.
Lifting and Moving objects up to 50 pounds.
Moving about to accomplish tasks or moving from one worksite to another.
Repeating motions that may include the wrists, hands and/or fingers.
Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Hours Vary

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.