Utility Permit Coordinator Jobs in Indiana (NOW HIRING)

Purpose of Position/Summary

To provide our oversized and/or overweight vehicle transporting customers with permitting services that promote compliance with federal and state safety guidelines, ensuring the highest degree of safety for everyone traveling Indiana highways. The objective of this position is to facilitate safe and unobstructed travel throughout Indiana, safeguarding our infrastructure and preventing the permitting of any unsafe vehicle or inappropriate route.

Essential Duties/Responsibilities

• Analyze and process permit requests for "routine" oversized/overweight vehicle movements, ensuring compliance with federal highway regulations and state statutory provisions.
• Analyze and process company agreement applications to determine that company is in good standard at the state and federal level.
• Analyze and process requests for special weight registration.
• Update routing information daily to ensure it reflects the most current road restriction, detours, and closures.
• Correspond with carriers electronically, by telephone, in writing or in person in order to authorize permits, provide statutory guidance, ensure compliance with federal safety regulations and provisions as well as state procedural guidelines or code reference, and/or to provide general problem resolution.
• Provide customer assistance via telephone, mail, email, fax, or in person at our Customer Service Center.
• Coordinate enforcement efforts with Indiana State Police, Motor Carrier Enforcement Division.
• Coordinate superload routes with INDOT district office engineers, and communicate with district offices to ensure the most up to date road restriction information.

Job Requirements

High school diploma or equivalent, plus two (2) years post secondary education in business, communications, a related field may substitute for the work experience, or at least two years as a Program Coordinator 5 with the Department of Revenue may meet the requirements for this position. Must possess excellent communication skills, both oral and written are required.

• Advanced knowledge of wheel and axle weight configurations in accordance with federal bridge standards.
• Advanced knowledge of numerous permit class types, vehicle configurations, and general and special requirements for each vehicle class and type.
• Proficient knowledge of Indiana Code relating to permitting and a thorough knowledge of the Federal Motor Carrier Regulations.
• Proficient communication skills and customer service abilities are necessary.
• Ability to comprehend technical written materials and the skill to communicate the same in everyday laymen terms.
• Proficient knowledge to accurately analyze routes using state, bridge, and width maps, vehicle weight configurations and safety.
• Advanced knowledge of the ACD telephone system.
• Proficient knowledge of ethics and confidentiality laws.

Supervisory Responsibilities/Direct Reports

Incumbent reports directly to the supervisor.

Difficulty of Work

The incumbent makes important decisions daily on all kinds of routing, vehicle configuration, and road analysis issues. This includes deciding where to route an OS/OW and/or Superload vehicle movement, understanding that the consequences of routing errors range from traffic congestion and property damage to personal injury and/or death due to accidents.

Responsibility

The incumbent is responsible for the accurate interpretation and application of divisional policies, procedures, and practices in the analysis of oversized and/or overweight vehicle routing and permitting. This includes close coordination and communication with INDOT engineers, district offices, and law enforcement personnel. Decisions made by the incumbent have a direct impact upon highway safety, federal funding, and the threat of damage of personal property or lives.

Personal Work Relationships

The incumbent works with the transporting carriers, agency staff, enforcement personnel, INDOT personnel, and industry organizations to ensure cooperative efforts at meeting safety standards and compliance with federal and state provisions.

Physical Effort

May have the need to periodically lift/carry/move objects/boxes weighing up to 20 pounds; as well as to stoop and/or bend to perform light filing tasks as needed.

Working Conditions

Work is completed in a normal office environment with little exposure to excessive dust, noise, or temperature extremes; with regular use of personal computer and exposure to video display terminal.

Skill Demand Energy is a nationally certified minority-owned company with our Corporate Headquarters in Indianapolis, Indiana, and multiple offices across the U.S.

Skill Demand Energy partners with utilities, local and state governments, and other entities to provide solutions to reduce America's energy usage within the residential, commercial, and industrial and government sectors. We are a dynamic multiculturally owned firm fully committed to cocreate with our teams truly inclusive and equitable working environments that results in thriving diversity and professional success.

We are committed to hiring individuals that are representative of the communities our programs are designed to serve. Our work elevates co-creation through cultivating trust and acting with transparency. We recognize that representation matters.