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Usaa Veteran Jobs (NOW HIRING)

At USAA, our mission is to empower our members to achieve financial security through highly ... Military veterans and spouses are highly encouraged to apply. Relocation assistance is not ...

Customer Service Advisor

Tampa, FL · On-site +1

$43K - $44K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... Military veterans and spouses are highly encouraged to apply. Relocation assistance is not ...

Customer Service Advisor

Tampa, FL · On-site +1

$43K - $44K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... Military veterans and spouses are highly encouraged to apply. Relocation assistance is not ...

At USAA, our mission is to empower our members to achieve financial security through highly ... Military veterans and spouses are highly encouraged to apply. Relocation assistance is not ...

At USAA, our mission is to empower our members to achieve financial security through highly ... Military veterans and spouses are highly encouraged to apply. Relocation assistance is not ...

Showing results 21-40

Usaa Veteran information

What is a USAA veteran?

A USAA Veteran typically refers to a military veteran who is eligible for membership with USAA, a financial services company that serves current and former members of the U.S. military and their families. USAA offers banking, insurance, and investment services designed specifically for the unique needs of military personnel. Veterans who have served honorably in the U.S. Armed Forces, including the Army, Navy, Air Force, Marines, Coast Guard, National Guard, and Reserves, may qualify for USAA membership. Becoming a member can provide access to competitive rates and specialized financial resources.

How does being a veteran influence your work and career growth at USAA?

At USAA, veterans often find that their military experience is highly valued and can positively influence their work and career trajectory. The company provides dedicated support systems, including veteran-focused employee resource groups, mentoring opportunities, and training programs tailored to leverage military skills in the corporate environment. Veterans frequently collaborate with team members who understand their background, which fosters a sense of community and belonging. Additionally, USAA's mission-driven culture aligns well with veterans' values, often leading to strong engagement and advancement opportunities within the organization.

What are the key skills and qualifications needed to thrive as a USAA customer service representative, and why are they important?

To thrive as a USAA Customer Service Representative, you need strong communication skills, knowledge of financial products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in digital communication platforms are often required. Exceptional problem-solving abilities, empathy, and adaptability help representatives connect with members, especially veterans and military families. These skills ensure effective service, foster trust, and uphold USAA’s commitment to supporting its unique membership base.

What is the difference between Usaa Veteran vs Usaa Customer Service Representative?

AspectUsaa VeteranUsaa Customer Service Representative
Required CredentialsMilitary experience, sometimes additional certificationsHigh school diploma or equivalent, customer service skills
Work EnvironmentOffice or remote, often in financial servicesCall centers, office settings, or remote
Employer & Industry UsageUsed by veterans transitioning to civilian roles in financeCommonly employed by USAA in customer support
Search & Comparison IntentVeterans seeking roles aligned with military backgroundIndividuals exploring customer service roles at USAA

Usaa Veteran roles typically require military experience and focus on leveraging veterans' skills in financial services. In contrast, Usaa Customer Service Representative positions are customer-focused roles requiring customer service skills and are open to a broader applicant pool. Both roles are within the USAA organization but serve different career paths and skill sets.

More about Usaa Veteran jobs

What cities are hiring for Usaa Veteran jobs?

Cities with the most Usaa Veteran job openings:

What states have the most Usaa Veteran jobs?

States with the most job openings for Usaa Veteran jobs include:

Infographic showing various Usaa Veteran job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 61% In-person, 8% Hybrid, and 31% Remote job distribution.

Subrogation Specialist - Intermediate Level : Demander

USAA

San Antonio, TX • On-site, Remote

$54K - $94K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


USAA rating

8.2

Company rating: 8.2 out of 10

Based on 262 frontline employees who took The Breakroom Quiz

51st of 171 rated banks


Job description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated Subrogation Specialist II (Intermediate Level), the selected candidate within defined guidelines and framework, provides specialized Auto and/or Property claims service in the recovery of payments made to USAA members by legally pursuing a third party that caused an insurance loss to the insured.

We offer a flexible work environment that requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

  • Conducts claims investigations for moderate to high complexity cases by analyzing the facts surrounding a loss to reach a recovery conclusion, including recording statements, securing public records and analyzing report findings.
  • Applies intermediate knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, common law, contract law, state statutes, evidence and damages.
  • Evaluates the recovery potential for personal auto/property claims and pursue recovery of damages utilizing appropriate recovery avenues.
  • Reviews and audits estimates and settle claims within prescribed limits of authority.
  • Effectively negotiates settlements with contractors, adjusters or any insured representative.
  • Recognizes and documents subrogation, SIU, and salvage opportunities, and refer accordingly.
  • Reimburses policyholder's deductible after recovery is made.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • High School Diploma or General Equivalency Diploma.
  • 3 years claims adjusting experience.
  • Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.
  • Intermediate knowledge of common law, contract and negligence laws.
  • Ability to confidently resolve issues and negotiate fair settlements.
  • Strong written communication skills with excellent attention to detail and accuracy.

What sets you apart:

  • At least 1 year of Subrogation experience.

Compensation range: The salary range for this position is: $54,550 - $94,910.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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