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Usaa Siu Jobs (NOW HIRING)

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated SIU Investigator, you will, within defined guidelines and framework ...

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated SIU Investigator, you will, within defined guidelines and framework ...

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated SIU Investigator, you will, within defined guidelines and framework ...

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated SIU Investigator, you will, within defined guidelines and framework ...

At USAA, our mission is to empower our members to achieve financial security through highly ... Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation ...

At USAA, our mission is to empower our members to achieve financial security through highly ... Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation ...

At USAA, our mission is to empower our members to achieve financial security through highly ... Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation ...

At USAA, our mission is to empower our members to achieve financial security through highly ... Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation ...

At USAA, our mission is to empower our members to achieve financial security through highly ... Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation ...

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Usaa Siu information

What is a USAA SIU job?

A USAA SIU (Special Investigations Unit) job involves investigating suspicious or potentially fraudulent insurance claims to protect the company and its members from fraud. SIU investigators analyze claims, conduct interviews, gather evidence, and collaborate with law enforcement or legal teams when necessary. They work to identify fraudulent activities while ensuring legitimate claims are processed properly. This role requires strong analytical skills, attention to detail, and knowledge of fraud detection techniques.

What are some typical challenges faced by USAA SIU Investigators, and how are they addressed?

USAA SIU Investigators often face challenges such as handling complex fraud cases, managing large caseloads, and staying up-to-date with evolving fraud schemes. They address these challenges by leveraging advanced investigative tools, ongoing professional training, and effective teamwork to share insights and strategies. Investigators work both independently and collaboratively, often interacting with claimants, law enforcement, and colleagues across departments. Maintaining thorough documentation and clear communication is essential to ensure investigations are comprehensive and defensible. This dynamic environment provides opportunities to continually develop expertise and make a direct impact on reducing insurance fraud.

What are the key skills and qualifications needed to thrive in the Usaa Siu position, and why are they important?

To succeed as a USAA SIU (Special Investigations Unit) Investigator, you need strong investigative skills, attention to detail, and a background in insurance claims or fraud detection, often supported by a degree in criminal justice or equivalent experience. Familiarity with case management software, data analysis tools, and sometimes certifications like CIFI (Certified Insurance Fraud Investigator) are commonly required. Outstanding communication, critical thinking, and interpersonal skills help SIU professionals excel when interviewing claimants and collaborating with internal and external stakeholders. These competencies are vital for effectively identifying and mitigating fraudulent activities while maintaining the integrity of insurance processes.

More about Usaa Siu jobs
What cities are hiring for Usaa Siu jobs? Cities with the most Usaa Siu job openings:
What are the most commonly searched types of Usaa Siu jobs? The most popular types of Usaa Siu jobs are:
What states have the most Usaa Siu jobs? States with the most job openings for Usaa Siu jobs include:
Infographic showing various Usaa Siu job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution.
SIU "Field" Investigator - P&C (San Diego metro)

SIU "Field" Investigator - P&C (San Diego metro)

USAA

San Diego, CA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


USAA rating

8.3

Company rating: 8.3 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

34th of 141 rated banks


Job description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

We are looking for a SIU Investigator (mid-level). This is a Field position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The selected candidate will have a strong Property SIU background and not just auto

This role is remote eligible. However, you must currently live in San Diego metropolitan area. This being a Field position a company car is provided and there is regular business travel.

What you'll do:

  • Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.

  • Participates in the development of fraud prevention strategies.

  • Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.

  • Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.

  • Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.

  • Makes recommendations within defined authority guidelines.

  • Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.

  • Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.

  • May serve as a resource team member on specific matters through demonstrated skill or training.

  • Assists with the delivery of fraud awareness training initiatives in a defined environment.

  • Handles CAT duty responsibilities as business requires.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
  • High School Diploma or General Equivalency Diploma (GED).

  • 2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.

  • Proven investigatory skills.

  • Experience obtaining statements from various parties to incidents, witnesses, and suspects.

  • Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.

  • Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.

  • Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.

  • Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.

What sets you apart:
  • SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience.

  • Strong Property SIU experience

  • Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.

  • US military experience through military service or a military spouse/domestic partner

Compensation range: The annualized range for this position is: $77,120 - $147,390. However, this is an hourly position.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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