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Live In Usaa Siu Jobs (NOW HIRING)

USAA

SIU Investigator Intermediate - Field

Los Angeles, CA · On-site

$77K - $147K/yr

The Opportunity As a dedicated SIU Investigator, you will, within defined guidelines and framework ... At USAA our employees enjoy best-in-class benefits to support their physical, financial, and ...

USAA

SIU Investigator Intermediate - Field

Los Angeles, CA · On-site +1

$77K - $147K/yr

The Opportunity As a dedicated SIU Investigator, you will, within defined guidelines and framework ... At USAA our employees enjoy best-in-class benefits to support their physical, financial, and ...

USAA

SIU Investigator Intermediate - Field

Los Angeles, CA · On-site +1

$77K - $147K/yr

The Opportunity As a dedicated SIU Investigator, you will, within defined guidelines and framework ... At USAA our employees enjoy best-in-class benefits to support their physical, financial, and ...

USAA

SIU Investigator Intermediate - Field

Los Angeles, CA · On-site +1

$77K - $147K/yr

The Opportunity As a dedicated SIU Investigator, you will, within defined guidelines and framework ... At USAA our employees enjoy best-in-class benefits to support their physical, financial, and ...

USAA

Property General Adjuster - Field

Atlanta, GA · On-site

At USAA, our mission is to empower our members to achieve financial security through highly ... This is a field-based role and the desire candidate needs to live in Atlanta, GA or Augusta, GA.

USAA

Property General Adjuster - Field

Atlanta, GA · On-site

At USAA, our mission is to empower our members to achieve financial security through highly ... This is a field-based role and the desire candidate needs to live in Atlanta, GA or Augusta, GA.

USAA

Property General Adjuster - Field

Augusta, GA · On-site

At USAA, our mission is to empower our members to achieve financial security through highly ... This is a field-based role and the desire candidate needs to live in Atlanta, GA or Augusta, GA.

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What is the difference between Live In Usaa Siu vs Live In Usaa Claims Adjuster?

AspectLive In Usaa SiuLive In Usaa Claims Adjuster
CredentialsRelevant insurance certifications, e.g., CPCU, ARMSame certifications often required
Work EnvironmentOn-site, residential setting, handling SIU investigationsOn-site or remote, handling claims assessments
Employer & IndustryUSAA insurance, specialized in SIU investigationsUSAA insurance, claims processing
Search & ComparisonFocused on SIU investigations, specialized roleBroader claims handling, more general

Live In Usaa Siu professionals focus on specialized insurance investigations within USAA, often requiring specific certifications and working in a residential setting. In contrast, Live In Usaa Claims Adjusters handle a wider range of claims, with similar credentials but broader responsibilities. Both roles are integral to USAA's insurance operations, but they differ in scope and daily tasks.

What is a Live In USAA SIU investigator?

A Live In USAA SIU investigator is a professional who works within the Special Investigations Unit (SIU) at USAA, a major insurance company. Their primary role is to investigate suspected fraudulent insurance claims, conduct interviews, gather evidence, and collaborate with law enforcement when necessary. These investigators may be assigned to specific regions and are often expected to be available for on-site investigations, which is where the 'Live In' designation comes from. They play a crucial role in protecting the company and its members from insurance fraud, ensuring claims are legitimate and handled fairly.

What are some common challenges faced by a Live In USAA SIU investigator, and how can they be managed effectively?

A Live In USAA SIU (Special Investigations Unit) investigator often encounters challenges such as handling complex insurance fraud cases, managing a high volume of casework, and balancing thoroughness with timely resolution. Successful investigators develop strong organizational skills, maintain meticulous documentation, and leverage advanced analytical tools to detect fraud patterns. Collaborating closely with claims adjusters, legal teams, and law enforcement is essential for building solid cases and staying updated on regulatory changes. Regular training and open communication within the SIU team also help in managing the demanding aspects of this role.

What are the key skills and qualifications needed to thrive as a SIU (Special Investigations Unit) Investigator at USAA, and why are they important?

To thrive as a SIU Investigator at USAA, you need a solid background in insurance claims investigation, fraud detection, and knowledge of relevant laws, typically supported by a degree in criminal justice or a related field. Familiarity with case management systems, data analysis tools, and certifications such as CIFI (Certified Insurance Fraud Investigator) are often required. Strong analytical thinking, attention to detail, and effective communication skills help investigators excel in gathering evidence and collaborating with law enforcement. These competencies are vital for uncovering fraudulent activities, reducing financial losses, and upholding the company's reputation.
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SIU Investigator Intermediate - Field

SIU Investigator Intermediate - Field

USAA

Los Angeles, CA • On-site

$77K - $147K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

USAA rating

8.3

Company rating: 8.3 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

34th of 141 rated banks

Job description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a dedicated SIU Investigator, you will, within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures.
What you will do:
  • Apply knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
  • Participate in the development of fraud prevention strategies.
  • Apply knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
  • Apply knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
  • Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
  • Make recommendations within defined authority guidelines.
  • Prepare and present detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
  • Develos and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
  • May serve as a resource team member on specific matters through demonstrated skill or training.
  • Assist with the delivery of fraud awareness training initiatives in a defined environment.
  • Handle CAT duty responsibilities as business requires.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
  • High School Diploma or General Equivalency Diploma.
  • 2 years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4 years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
  • Proven investigatory skills.
  • Experience obtaining statements from various parties to incidents, witnesses, and suspects.
  • Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
  • Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
  • Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
  • Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.

What sets you apart:
  • US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $77,120 - $147,390.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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