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Usaa Claims Adjuster Jobs (NOW HIRING)

USAA

Injury Claims Adjuster

San Antonio, TX · On-site

$57K - $103K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and ...

USAA

Injury Claims Adjuster

Phoenix, AZ · Hybrid

$57K - $103K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and ...

USAA

Injury Claims Adjuster

Tampa, FL · Hybrid

$57K - $103K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and ...

USAA

Injury Claims Adjuster

San Antonio, TX · Hybrid

$57K - $103K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and ...

USAA

Sr. Injury Claims Adjuster

Tampa, FL · On-site +1

$63K - $121K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and ...

USAA

Sr. Injury Claims Adjuster

Colorado Springs, CO · On-site +1

$63K - $121K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and ...

USAA

Sr. Injury Claims Adjuster

Phoenix, AZ · On-site +1

$63K - $121K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and ...

USAA

Injury Claims Adjuster

Tampa, FL · Hybrid

$57K - $103K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and ...

USAA

Injury Claims Adjuster

Colorado Springs, CO · Hybrid

$57K - $103K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and ...

USAA

Injury Claims Adjuster

Chesapeake, VA · Hybrid

$57K - $103K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and ...

USAA

Injury Claims Adjuster

Colorado Springs, CO · Hybrid

$57K - $103K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and ...

USAA

Injury Claims Adjuster

Tampa, FL · Hybrid

$57K - $103K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and ...

USAA

Sr. Injury Claims Adjuster

Colorado Springs, CO · On-site +1

$63K - $121K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and ...

USAA

Sr. Injury Claims Adjuster

Phoenix, AZ · On-site +1

$63K - $121K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and ...

USAA

Injury Claims Adjuster

Colorado Springs, CO · Hybrid

$57K - $103K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and ...

USAA

Injury Claims Adjuster

Chesapeake, VA · Hybrid

$57K - $103K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and ...

USAA

Injury Claims Adjuster

Phoenix, AZ · Hybrid

$57K - $103K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and ...

USAA

Sr. Injury Claims Adjuster

Chesapeake, VA · On-site +1

$63K - $121K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and ...

USAA

Sr. Injury Claims Adjuster

Colorado Springs, CO · On-site +1

$63K - $121K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and ...

USAA

Sr. Injury Claims Adjuster

Phoenix, AZ · On-site +1

$63K - $121K/yr

At USAA, our mission is to empower our members to achieve financial security through highly ... The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and ...

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All JobsUsaa Claims Adjuster Jobs

Usaa Claims Adjuster information

See salary details

$30.5K

$64.6K

$90K

How much do usaa claims adjuster jobs pay per year?

As of Aug 6, 2026, the average yearly pay for usaa claims adjuster in the United States is $64,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $75,500.00 per year, depending on experience, location, and employer.

What does a USAA claims adjuster do?

A typical workday for a USAA Claims Adjuster involves reviewing new claims, gathering evidence and documentation, interviewing members and relevant parties, and determining coverage and liability. You’ll spend time communicating with policyholders, repair shops, and other stakeholders, often balancing multiple cases simultaneously. The job generally involves a mix of independent work and collaboration with other adjusters, supervisors, and support teams. While the role can be fast-paced during high-volume periods, it provides opportunities to develop expertise in property or auto claims and advance to more senior positions within the company.

What is a USAA claims adjuster?

A USAA Claims Adjuster is responsible for evaluating insurance claims, determining coverage, and assessing damages to process settlements fairly and efficiently. They work directly with policyholders, witnesses, and other parties to investigate claims while ensuring compliance with company policies and industry regulations. The role requires strong analytical, communication, and negotiation skills to resolve claims effectively. Adjusters may specialize in different types of claims, such as auto, property, or injury-related cases.

What type of USAA claims adjuster makes the most money?

Senior claims adjusters or specialized adjusters with advanced certifications and extensive experience tend to earn the highest salaries within USAA. Those handling complex or high-value claims, such as large commercial or specialized property claims, typically make more than entry-level adjusters. Skills in negotiation, technical knowledge, and industry certifications can also contribute to higher compensation.

What are the key skills and qualifications needed to thrive in the USAA claims adjuster position, and why are they important?

To thrive as a USAA Claims Adjuster, you need a solid understanding of insurance policies, claims investigation, and customer service, often supported by a relevant degree or prior experience in claims or insurance. Familiarity with claims management software, adjusting tools, and potentially a state adjuster’s license are typically required. Strong interpersonal skills, empathy, attention to detail, and effective communication are essential soft skills for this role. These skills ensure accurate claims resolution, excellent member service, and efficient teamwork within a fast-paced environment.

More about Usaa Claims Adjuster jobs
What cities are hiring for Usaa Claims Adjuster jobs? Cities with the most Usaa Claims Adjuster job openings:
What are the most commonly searched types of Usaa Claims Adjuster jobs? The most popular types of Usaa Claims Adjuster jobs are:
What states have the most Usaa Claims Adjuster jobs? States with the most job openings for Usaa Claims Adjuster jobs include:
What job categories do people searching Usaa Claims Adjuster jobs look for? The top searched job categories for Usaa Claims Adjuster jobs are:
Usaa Claims Adjuster jobs near you
Infographic showing various Usaa Claims Adjuster job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $64,609 per year, or $31.1 per hour.

Injury Claims Adjuster

USAA

San Antonio, TX • On-site

$57K - $103K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

USAA rating

8.2

Company rating: 8.2 out of 10

Based on 262 frontline employees who took The Breakroom Quiz

52nd of 170 rated banks

Job description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.
This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
  • Identifies and handles existing and emerging risks that stem from business activities and the job role.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
  • Follows written risk and compliance policies, standards, and procedures for business activities.
  • Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims.
  • Identifies, confirms, and makes coverage decisions on soft tissue claims.
  • Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.
  • Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.
  • Provides advice and sets expectations into next steps to members.
  • Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.
  • Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.
  • Supports workload surges and/or Catastrophe Operations as needed.

What you have:
  • High School Diploma or General Equivalency Diploma.
  • 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.
  • Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.
  • Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:
  • 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.
  • 1 year auto physical damage or total loss experience.
  • Ongoing Professional Development with a focus on Insurance.
  • Bachelors' Degree or higher.
  • US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $57,970 - $103,870.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.)
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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