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Ups Operations Jobs (NOW HIRING)

United Parcel Service (UPS)

Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions. Value Creation / Proposals * Proactively engage existing customers to enhance value and prevent churn.

The UPS Store

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UPS STORE MANAGER

East Meadow, NY · On-site

$1.5K - $2.5K/wk

The UPS Store Manager oversees daily store operations, ensuring excellent customer service, efficient workflow, and alignment with UPS brand standards. This role manages a medium-sized team, focusing ...

THE UPS STORE GRAYSON

UPS Store Associate

Grayson, GA · On-site

$10 - $16/hr

The UPS Store #4293 Job Type: Part-Time About Us: At The UPS Store , we help customers with all ... You'll also handle retail transactions, maintain store organization, and support daily operations.

THE UPS STORE GRAYSON

UPS Store Associate

Grayson, GA · On-site

$10 - $16/hr

The UPS Store #4293 Job Type: Part-Time About Us: At The UPS Store , we help customers with all ... You'll also handle retail transactions, maintain store organization, and support daily operations.

Mizrahi Kroub LLP

Executive/Legal Assistant

Manhattan, NY · On-site

$50K - $55K/yr

Coordinate execution of agreements and collect signatures * Assist with settlement tracking and payment follow-ups Operations & Coordination: * Manage office operations, including ordering and ...

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Ups Operations information

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$11

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$53

How much do ups operations jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for ups operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

Is UPS really paying $49 an hour?

UPS Operations roles typically do not pay $49 an hour; wages vary by location, experience, and specific position, but most entry-level or standard roles pay significantly less. High-paying positions may exist in specialized roles or with overtime, but $49 per hour is not the standard rate for most UPS operations jobs.

What do UPS operations do?

UPS operations involve managing the movement, sorting, and delivery of packages through various facilities and transportation modes. Employees in this role handle tasks such as package processing, route planning, and maintaining safety standards, often using tracking systems and equipment to ensure timely deliveries.

What are some typical challenges faced by UPS Operations employees, and how can they effectively address them?

UPS Operations employees often face challenges such as managing high package volumes during peak periods, maintaining accuracy under time constraints, and adapting to rapidly changing logistics needs. Effective communication with team members and supervisors, as well as strong organizational skills, are key to overcoming these challenges. Proactively seeking feedback, staying up-to-date with operational best practices, and utilizing available technology can help employees perform efficiently and contribute to a positive team environment.

What are the key skills and qualifications needed to thrive in UPS Operations, and why are they important?

To thrive in UPS Operations, you need logistical knowledge, attention to detail, and familiarity with shipping and warehousing processes, often supported by a high school diploma or equivalent. Experience with package tracking systems, inventory management software, and handheld scanning devices is typically required. Strong communication, time management, and teamwork skills help individuals succeed in fast-paced, deadline-driven environments. These abilities ensure efficient package handling, accurate deliveries, and a smooth workflow within the operation.

Why did UPS lay off 48,000 employees?

UPS Operations roles were affected by company restructuring and efforts to improve efficiency, which included layoffs of approximately 48,000 employees in 2023. The layoffs aimed to adapt to changing logistics demands and technological advancements in package handling and delivery processes.

What is the highest paid job at UPS?

The highest paid jobs at UPS are typically executive roles such as Vice President or Director, which oversee operations and strategic planning. These positions often require extensive experience, leadership skills, and may include compensation packages with bonuses and stock options. Salaries for these roles can exceed six figures annually depending on experience and location.

What is the difference between Ups Operations vs Package Handler?

AspectUps OperationsPackage Handler
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice settings, logistics planning, and managementWarehouse, loading docks, and sorting facilities
Employer & Industry UsagePrimarily logistics, shipping, and delivery companiesDistribution centers, courier services, and warehouses
Common Search & ComparisonUps Operations vs Package Handler

Ups Operations involves managing logistics, coordinating shipments, and overseeing delivery processes, often requiring organizational skills and some certifications. Package Handlers focus on physically sorting, loading, and unloading packages within warehouses, emphasizing physical stamina and on-the-job training. Both roles are essential in the shipping industry but differ in responsibilities, work environment, and skill requirements.

What are UPS Operations?

UPS Operations refers to the various processes and activities involved in managing the day-to-day functions of United Parcel Service (UPS), one of the world's largest package delivery and supply chain management companies. This typically includes package sorting, shipping logistics, fleet management, route optimization, and ensuring timely and efficient delivery of parcels. UPS Operations professionals work to maintain smooth workflows, oversee employees, implement safety standards, and use technology to track and manage parcels. Their goal is to maximize efficiency, reduce costs, and provide excellent customer service.
More about Ups Operations jobs
What states have the most Ups Operations jobs? States with the most job openings for Ups Operations jobs include:
What job categories do people searching Ups Operations jobs look for? The top searched job categories for Ups Operations jobs are:
Ups Operations jobs near you
Customer Success Account Manager - Signature - Saddlebrook & Secaucus, NJ

Customer Success Account Manager - Signature - Saddlebrook & Secaucus, NJ

United Parcel Service (UPS)

Parsippany, NJ • On-site

Full-time

Posted 19 days ago

UPS rating

7.3

Company rating: 7.3 out of 10

Based on 2,278 frontline employees who took The Breakroom Quiz

22nd of 62 rated delivery companies

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Signature Customer Success Manager (CSM) will manage a high volume of smaller customers. The Signature CSM will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature CSM will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature CSM will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products.

The territory for this role will be Saddlebrook and Secaucus, NJ. The ideal candidate will be located within this territory.

Key Responsibilities:

Issue Management:

  • Serve as the primary point of contact and advocate for assigned accounts
  • Handle routine customer inquiries with standardized solutions while escalating complex issues as needed
  • Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions.

Value Creation / Proposals:

  • Proactively engages existing customers to enhance value and prevent churn
  • Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas
  • Identify low touch upsell opportunities and guide customer to resources for additional value
  • Develop strategies for upselling / cross-selling opportunities to drive account growth
  • Drive product adoption and educate customers and products and services

Territory Management:

  • Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability
  • Monitor customer health metrics to measure satisfaction and to prevent churn

Feedback Collection:

  • Update UPS DRIVE with retention data, planning next steps for churn prevention / growth

Qualifications:

  • 0-4 years in customer success, support, or related customer-facing roles
  • SMB account management experience
  • Can manage multiple customer engagements through strong organizational skills
  • Data driven mindset
  • Excellent written communication skills

Key Responsibilities:

Issue Management:

  • Serve as the primary point of contact and advocate for assigned accounts
  • Handle routine customer inquiries with standardized solutions while escalating complex issues as needed
  • Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions.

Value Creation / Proposals:

  • Proactively engages existing customers to enhance value and prevent churn
  • Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas
  • Identify low touch upsell opportunities and guide customer to resources for additional value
  • Develop strategies for upselling / cross-selling opportunities to drive account growth
  • Drive product adoption and educate customers and products and services

Territory Management:

  • Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability
  • Monitor customer health metrics to measure satisfaction and to prevent churn

Feedback Collection:

  • Update UPS DRIVE with retention data, planning next steps for churn prevention / growth

Qualifications:

  • 0-4 years in customer success, support, or related customer-facing roles
  • SMB account management experience
  • Can manage multiple customer engagements through strong organizational skills
  • Data driven mindset
  • Excellent written communication skills

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

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