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Ups Operations Jobs (NOW HIRING)

Walker Transport

Operations Specialist

Apollo Beach, FL · On-site

Champion of technology enabled business processes including coaching, training, advising, coordinating, and troubleshooting our UPS operations system * General Office duties as assigned * Follow all ...

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Ups Operations information

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$11

$26

$53

How much do ups operations jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for ups operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What is UPS Operations?

UPS Operations refers to the various processes and activities involved in managing the day-to-day functions of United Parcel Service (UPS), one of the world's largest package delivery and supply chain management companies. This typically includes package sorting, shipping logistics, fleet management, route optimization, and ensuring timely and efficient delivery of parcels. UPS Operations professionals work to maintain smooth workflows, oversee employees, implement safety standards, and use technology to track and manage parcels. Their goal is to maximize efficiency, reduce costs, and provide excellent customer service.

What are the key skills and qualifications needed to thrive in UPS Operations, and why are they important?

To thrive in UPS Operations, you need logistical knowledge, attention to detail, and familiarity with shipping and warehousing processes, often supported by a high school diploma or equivalent. Experience with package tracking systems, inventory management software, and handheld scanning devices is typically required. Strong communication, time management, and teamwork skills help individuals succeed in fast-paced, deadline-driven environments. These abilities ensure efficient package handling, accurate deliveries, and a smooth workflow within the operation.

What are some typical challenges faced by UPS Operations employees, and how can they effectively address them?

UPS Operations employees often face challenges such as managing high package volumes during peak periods, maintaining accuracy under time constraints, and adapting to rapidly changing logistics needs. Effective communication with team members and supervisors, as well as strong organizational skills, are key to overcoming these challenges. Proactively seeking feedback, staying up-to-date with operational best practices, and utilizing available technology can help employees perform efficiently and contribute to a positive team environment.

What is the difference between Ups Operations vs Package Handler?

AspectUps OperationsPackage Handler
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice settings, logistics planning, and managementWarehouse, loading docks, and sorting facilities
Employer & Industry UsagePrimarily logistics, shipping, and delivery companiesDistribution centers, courier services, and warehouses
Common Search & ComparisonUps Operations vs Package Handler

Ups Operations involves managing logistics, coordinating shipments, and overseeing delivery processes, often requiring organizational skills and some certifications. Package Handlers focus on physically sorting, loading, and unloading packages within warehouses, emphasizing physical stamina and on-the-job training. Both roles are essential in the shipping industry but differ in responsibilities, work environment, and skill requirements.

More about Ups Operations jobs

What states have the most Ups Operations jobs?

States with the most job openings for Ups Operations jobs include:

What job categories do people searching Ups Operations jobs look for?

The top searched job categories for Ups Operations jobs are:

Ups Operations jobs near you
Infographic showing various Ups Operations job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Customer Success Account Manager - Signature - Eugene, OR

Roseburg, OR • On-site

UPS US
See more jobs at UPS USexternal

Other

Posted 5 days ago

Job description

Premier Customer Success Supervisor

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

This position will support a territory including Eugene, Roseburg, and Grant Pass, OR.

Summary

The Premier Customer Success Supervisor will oversee and nurture relationships with our Premier customers. The Premier Customer Success Supervisor will ensure customer satisfaction, drive product adoption, and support clients in achieving their business objectives. The ideal Premier Customer Success Supervisor will excel at balancing strategic guidance and operational support to deliver value and build long-term customer loyalty. With a focus on client satisfaction, retention, and growth, the Premier Customer Success Supervisor will identify opportunities to leverage available solutions and products for growth and will ensure a seamless customer experience. The Premier Customer Success Supervisor will contribute to retention, expansion, and overall customer success. This role is pivotal in driving customer loyalty and maximizing revenue from existing customers.

Key Responsibilities:

Issue Management

  • Serve as the primary point of contact and advocate for designated accounts.
  • Coordinate with sales, support teams, UPS operations, and Care & Service Control to deliver supply chain solutions and resolve critical issues.

Value Creation / Strategic Engagement

  • Proactively engage existing customers to identify and mitigate risks to ensure customer satisfaction and retention and prevent churn.
  • Conduct frequent business reviews, either in-person or virtually, to provide insights and recommendations to enhance the customer experience.
  • Assess the customer's business objectives, challenges, and success metrics to ensure UPS alignment to customer needs.
  • Develop and execute tailored success plans, driving adoption and maximizing ROI.
  • Create strategies for upselling / cross-selling opportunities to drive account growth.
  • Regularly create QBRs/QVPs for customers.

Analytics / Reporting

  • Monitor customer mix and performance metrics to support balanced retention efforts.
  • Update UPS DRIVE with retention data and plan next steps for churn prevention / growth.
  • Stay informed on the customer's industry trends to provide strategic guidance through UPS offerings.
Qualifications:
  • Demonstrated capability to manage high-value accounts with a customer-centric approach.
  • Exceptional problem-solving skills.
  • Outstanding communication skills across various platforms.
  • 3 to 5 years in customer success, account management, or other customer-facing roles.
  • Proven ability to balance proactive customer engagement and process efficiency.
  • Growing expertise in medium/large customer relationship management.
  • Bachelor's degree in business, marketing, or a related field (preferred).

The internal job posting will close 11:59pmEST 9/10/26 for all employees.

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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