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Ups Operations Jobs in Virginia (NOW HIRING)

CPG Beyond, Inc.

UPS Technician III

Ashburn, VA

$47.54 - $71.34/hr

UPS Technician III (Travel) LOCATION: Northern, VA area preferred POSITION SUMMARY: A UPS ... Safe operation of department equipment * Knowledge of or ability to learn basic AC/DC theory ...

CPG Beyond, Inc.

UPS Technician III

Ashburn, VA

$47.54 - $71.34/hr

UPS Technician III (Travel) LOCATION: Northern, VA area preferred POSITION SUMMARY: A UPS ... Safe operation of department equipment * Knowledge of or ability to learn basic AC/DC theory ...

CPG Beyond the Cloud

UPS Technician III

Ashburn, VA · On-site

$47.54 - $71.34/hr

UPS Technician III (Travel) LOCATION: Northern, VA area preferred POSITION SUMMARY: A UPS ... Safe operation of department equipment * Knowledge of or ability to learn basic AC/DC theory ...

CPG Beyond the Cloud

UPS Technician III

Ashburn, VA · On-site

$47.54 - $71.34/hr

UPS Technician III (Travel) LOCATION: Northern, VA area preferred POSITION SUMMARY: A UPS ... Safe operation of department equipment * Knowledge of or ability to learn basic AC/DC theory ...

Amazon

UPS Battery Tech, DCC Communities

Manassas, VA · On-site

We are looking to hire a highly motivated, best-in-class UPS Battery Testing Technician to join our growing Operations Services team. The team responsibilities include maintaining critical equipment ...

M.C. Dean, Inc

UPS Technician 4 - Richmond, VA

Richmond, VA · On-site

$37K - $37K/yr

Maintain company or personal vehicle in safe and operational condition; maintain insurance as ... Cross train other (UPS technicians) as needed. Other duties as required. * Inspects power ...

Amazon

UPS Battery Tech, DCC Communities

Manassas, VA · On-site

We are looking to hire a highly motivated, best-in-class UPS Battery Testing Technician to join our growing Operations Services team. The team responsibilities include maintaining critical equipment ...

M.C. Dean, Inc

UPS Technician 2 - 100% Travel

Tysons, VA · On-site

$20 - $27.25/hr

Maintain company or personal vehicle in safe and operational condition; maintain insurance as ... Cross train other (UPS technicians) as needed. Other duties as required. * Inspects power ...

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Ups Operations information

Is UPS really paying $49 an hour?

UPS Operations roles typically do not pay $49 an hour; wages vary by location, experience, and specific position. Entry-level positions often start lower, but experienced or specialized roles may offer higher pay, especially with overtime or union benefits. It is advisable to check current job postings for accurate wage information in your area.

What is an operational position at UPS?

An operational position at UPS involves managing the daily logistics and movement of packages, including roles such as package handlers, delivery drivers, and warehouse supervisors. These roles require physical activity, attention to detail, and knowledge of safety procedures, often supported by training on equipment like forklifts or scanning devices.

What are some typical challenges faced by UPS Operations employees, and how can they effectively address them?

UPS Operations employees often face challenges such as managing high package volumes during peak periods, maintaining accuracy under time constraints, and adapting to rapidly changing logistics needs. Effective communication with team members and supervisors, as well as strong organizational skills, are key to overcoming these challenges. Proactively seeking feedback, staying up-to-date with operational best practices, and utilizing available technology can help employees perform efficiently and contribute to a positive team environment.

What are the key skills and qualifications needed to thrive in UPS Operations, and why are they important?

To thrive in UPS Operations, you need logistical knowledge, attention to detail, and familiarity with shipping and warehousing processes, often supported by a high school diploma or equivalent. Experience with package tracking systems, inventory management software, and handheld scanning devices is typically required. Strong communication, time management, and teamwork skills help individuals succeed in fast-paced, deadline-driven environments. These abilities ensure efficient package handling, accurate deliveries, and a smooth workflow within the operation.

Did UPS layoff 48,000 workers?

There are no publicly confirmed reports that UPS laid off 48,000 workers. UPS regularly adjusts staffing levels based on business needs, but specific large-scale layoffs of that magnitude have not been verified. Employees in UPS Operations roles may experience changes due to seasonal demands or company restructuring, but such a significant layoff has not been officially reported.

What is the highest paid job at UPS?

The highest paid jobs at UPS are typically executive roles such as Vice President or Director, which oversee operations and strategic planning. These positions often require extensive experience, leadership skills, and may include compensation packages with bonuses and stock options. Salaries for these roles can exceed six figures annually depending on experience and location.

What is the difference between Ups Operations vs Package Handler?

AspectUps OperationsPackage Handler
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice settings, logistics planning, and managementWarehouse, loading docks, and sorting facilities
Employer & Industry UsagePrimarily logistics, shipping, and delivery companiesDistribution centers, courier services, and warehouses
Common Search & ComparisonUps Operations vs Package Handler

Ups Operations involves managing logistics, coordinating shipments, and overseeing delivery processes, often requiring organizational skills and some certifications. Package Handlers focus on physically sorting, loading, and unloading packages within warehouses, emphasizing physical stamina and on-the-job training. Both roles are essential in the shipping industry but differ in responsibilities, work environment, and skill requirements.

What are UPS Operations?

UPS Operations refers to the various processes and activities involved in managing the day-to-day functions of United Parcel Service (UPS), one of the world's largest package delivery and supply chain management companies. This typically includes package sorting, shipping logistics, fleet management, route optimization, and ensuring timely and efficient delivery of parcels. UPS Operations professionals work to maintain smooth workflows, oversee employees, implement safety standards, and use technology to track and manage parcels. Their goal is to maximize efficiency, reduce costs, and provide excellent customer service.
What are popular job titles related to Ups Operations jobs in Virginia? For Ups Operations jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Ups Operations jobs in Virginia look for? The top searched job categories for Ups Operations jobs in Virginia are:
Ups Operations jobs near you
Infographic showing various Ups Operations job openings in Virginia as of July 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.
Customer Success Account Manager - Signature - Richmond, VA

Customer Success Account Manager - Signature - Richmond, VA

United Parcel Service (UPS)

Richmond, VA

$61K - $107K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

UPS rating

7.3

Company rating: 7.3 out of 10

Based on 2,326 frontline employees who took The Breakroom Quiz

23rd of 64 rated delivery companies

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Signature Customer Success Manager (CSM) will manage a high volume of smaller customers. The Signature CSM will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature CSM will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature CSM will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products.

The territory for this role will be in and around Richmond, VA,

Key Responsibilities:

Issue Management:

  • Serve as the primary point of contact and advocate for assigned accounts

  • Handle routine customer inquiries with standardized solutions while escalating complex issues as needed

  • Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions.

Value Creation / Proposals:

  • Proactively engages existing customers to enhance value and prevent churn

  • Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas

  • Identify low touch upsell opportunities and guide customer to resources for additional value

  • Develop strategies for upselling / cross-selling opportunities to drive account growth

  • Drive product adoption and educate customers and products and services

Territory Management:

  • Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability

  • Monitor customer health metrics to measure satisfaction and to prevent churn

Feedback Collection:

  • Update UPS DRIVE with retention data, planning next steps for churn prevention / growth

Qualifications:

  • 0-4 years in customer success, support, or related customer-facing roles

  • SMB account management experience

  • Can manage multiple customer engagements through strong organizational skills

  • Data driven mindset

  • Excellent written communication skills

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

The salary range for this position is $61,620.00/year to $107,880.00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

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