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Ups Operations Jobs in Virginia (NOW HIRING)

Middleburg Communities

Program Coordinator

Vienna, VA · On-site

Keeping a schedule of all necessary follow-ups Operations * Coordinate program-related content on all S2S NC social media platforms (Facebook, LinkedIn, Instagram, and Twitter). * Track performance ...

New

CPG Beyond, Inc.

UPS Technician III

Ashburn, VA · On-site

$47.54 - $71.34/hr

UPS Technician III (Travel) LOCATION: Northern, VA area preferred POSITION SUMMARY: A UPS ... Safe operation of department equipment * Knowledge of or ability to learn basic AC/DC theory ...

CPG Beyond, Inc.

UPS Technician III

Ashburn, VA · On-site

$47.54 - $71.34/hr

UPS Technician III (Travel) LOCATION: Northern, VA area preferred POSITION SUMMARY: A UPS ... Safe operation of department equipment * Knowledge of or ability to learn basic AC/DC theory ...

CPG Beyond the Cloud

UPS Technician III

Ashburn, VA · On-site

$47.54 - $71.34/hr

UPS Technician III (Travel) LOCATION: Northern, VA area preferred POSITION SUMMARY: A UPS ... Safe operation of department equipment * Knowledge of or ability to learn basic AC/DC theory ...

CPG Beyond the Cloud

UPS Technician III

Ashburn, VA · On-site

$47.54 - $71.34/hr

UPS Technician III (Travel) LOCATION: Northern, VA area preferred POSITION SUMMARY: A UPS ... Safe operation of department equipment * Knowledge of or ability to learn basic AC/DC theory ...

Amazon

UPS Battery Maintenance Technician

Manassas, VA · On-site

We are looking to hire a highly motivated, best-in-class UPS Battery Testing Technician to join our growing Operations Services team. The team responsibilities include maintaining critical equipment ...

Amazon

UPS Battery Maintenance Technician

Manassas, VA · On-site

We are looking to hire a highly motivated, best-in-class UPS Battery Testing Technician to join our growing Operations Services team. The team responsibilities include maintaining critical equipment ...

M.C. Dean, Inc

UPS Technician 4 - Richmond, VA

Richmond, VA · On-site

$37K - $37K/yr

Maintain company or personal vehicle in safe and operational condition; maintain insurance as ... Cross train other (UPS technicians) as needed. Other duties as required. * Inspects power ...

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Ups Operations information

What is UPS Operations?

UPS Operations refers to the various processes and activities involved in managing the day-to-day functions of United Parcel Service (UPS), one of the world's largest package delivery and supply chain management companies. This typically includes package sorting, shipping logistics, fleet management, route optimization, and ensuring timely and efficient delivery of parcels. UPS Operations professionals work to maintain smooth workflows, oversee employees, implement safety standards, and use technology to track and manage parcels. Their goal is to maximize efficiency, reduce costs, and provide excellent customer service.

What are the key skills and qualifications needed to thrive in UPS Operations, and why are they important?

To thrive in UPS Operations, you need logistical knowledge, attention to detail, and familiarity with shipping and warehousing processes, often supported by a high school diploma or equivalent. Experience with package tracking systems, inventory management software, and handheld scanning devices is typically required. Strong communication, time management, and teamwork skills help individuals succeed in fast-paced, deadline-driven environments. These abilities ensure efficient package handling, accurate deliveries, and a smooth workflow within the operation.

What are some typical challenges faced by UPS Operations employees, and how can they effectively address them?

UPS Operations employees often face challenges such as managing high package volumes during peak periods, maintaining accuracy under time constraints, and adapting to rapidly changing logistics needs. Effective communication with team members and supervisors, as well as strong organizational skills, are key to overcoming these challenges. Proactively seeking feedback, staying up-to-date with operational best practices, and utilizing available technology can help employees perform efficiently and contribute to a positive team environment.

What is the difference between Ups Operations vs Package Handler?

AspectUps OperationsPackage Handler
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice settings, logistics planning, and managementWarehouse, loading docks, and sorting facilities
Employer & Industry UsagePrimarily logistics, shipping, and delivery companiesDistribution centers, courier services, and warehouses
Common Search & ComparisonUps Operations vs Package Handler

Ups Operations involves managing logistics, coordinating shipments, and overseeing delivery processes, often requiring organizational skills and some certifications. Package Handlers focus on physically sorting, loading, and unloading packages within warehouses, emphasizing physical stamina and on-the-job training. Both roles are essential in the shipping industry but differ in responsibilities, work environment, and skill requirements.

What are popular job titles related to Ups Operations jobs in Virginia?

For Ups Operations jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Ups Operations jobs in Virginia look for?

The top searched job categories for Ups Operations jobs in Virginia are:

Ups Operations jobs near you
Infographic showing various Ups Operations job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Success Account Manager - Signature - Richmond, VA

UPS US

Richmond, VA • On-site

$61K - $107K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Signature Customer Success Manager (CSM)

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

The Signature Customer Success Manager (CSM) will manage a high volume of smaller customers. The Signature CSM will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature CSM will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature CSM will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products.

The territory for this role will be in and around Richmond, VA.

Key Responsibilities:
  • Serve as the primary point of contact and advocate for assigned accounts
  • Handle routine customer inquiries with standardized solutions while escalating complex issues as needed
  • Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions.
  • Proactively engages existing customers to enhance value and prevent churn
  • Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas
  • Identify low touch upsell opportunities and guide customer to resources for additional value
  • Develop strategies for upselling / cross-selling opportunities to drive account growth
  • Drive product adoption and educate customers and products and services
  • Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability
  • Monitor customer health metrics to measure satisfaction and to prevent churn
  • Update UPS DRIVE with retention data, planning next steps for churn prevention / growth
Qualifications:
  • 0-4 years in customer success, support, or related customer-facing roles
  • SMB account management experience
  • Can manage multiple customer engagements through strong organizational skills
  • Data driven mindset
  • Excellent written communication skills

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

The salary range for this position is $61,620.00/year to $107,880.00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

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