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Ups Operations Jobs Near Me

Monitise

Strategic Operations Lead

Columbus, OH · On-site

Track initiatives, milestones, action items, blockers, follow-ups, risks, and status updates across CSTO workstreams. * Support operational governance processes, including documentation, reporting ...

Haven Services, LLC

Operations Support Manager

Columbus, OH · On-site

$65K - $85K/yr

The Operations Support Manager provides day-to-day operational support for the 550 Schrock Road ... Ensure proper follow ups are completed (Parts In, Completed Estimates, Hold Jobs) * Implement and ...

New

Petco

Operations Leader

Columbus, OH · On-site

Support daily store operations including sales, task execution, and recovery. * Execute ... ups. * Assist with inventory activities such as restocking, cycle counts, inventory integrity, and ...

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How much do ups operations jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for ups operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

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Ups Operations jobs near you
A map of the United States highlighting the number of Ups Operations job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Ups Operations job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Success Account Manager - Signature - Everett, WA

United Parcel Service (UPS)

Marysville, OH

$64K - $113K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

UPS rating

7.3

Company rating: 7.3 out of 10

Based on 2,348 frontline employees who took The Breakroom Quiz

23rd of 64 rated delivery companies

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position will support a territory including Everett, Monroe, Snohomish, Marysville, and Arlington, WA.

Summary

The Signature Customer Success Supervisor will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products.

Key Responsibilities

Issue Management

  • Serve as the primary point of contact and advocate for assigned accounts.

  • Handle routine customer inquiries with standardized solutions while escalating complex issues as needed.

  • Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions.

Value Creation / Proposals

  • Proactively engage existing customers to enhance value and prevent churn.

  • Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas.

  • Identify low-touch upsell opportunities and guide customers to resources for additional value.

  • Develop strategies for upselling / cross-selling opportunities to drive account growth.

  • Drive product adoption and educate customers on products and services.

Territory Management

  • Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability.

  • Monitor customer health metrics to measure satisfaction and prevent churn.

Feedback Collection

  • Update UPS DRIVE with retention data, planning next steps for churn prevention / growth.

Qualifications

  • 0-4 years in customer success, support, or related customer-facing roles.

  • SMB account management experience.

  • Ability to manage multiple customer engagements through strong organizational skills.

  • Data-driven mindset.

  • Excellent written communication skills.

The internal job posting will close 11:59pmEST 8/19/26 for all employees.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

The salary range for this position is $64,680.00/year to $113,220.00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

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