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Ups Operations Jobs (NOW HIRING)

Walker Transport

Operations Specialist

Gary, IN · On-site

Champion of technology enabled business processes including coaching, training, advising, coordinating, and troubleshooting our UPS operations system * General Office duties as assigned * Follow all ...

UFC Gym

Gym Operations & Growth Leader (AGM)

Waipahu, HI · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Execute in-club events and community outreach to drive awareness and new member sign-ups. Operations & Service * Member Retention: Proactively engage with members to ensure satisfaction and address ...

New

United Parcel Service (UPS)

$70K - $123K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions. Value Creation / Proposals * Proactively engage existing customers to enhance value and prevent churn.

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UPS Operations information

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$11

$26

$53

How much do ups operations jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for ups operations in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What is UPS Operations?

UPS Operations refers to the various processes and activities involved in managing the day-to-day functions of United Parcel Service (UPS), one of the world's largest package delivery and supply chain management companies. This typically includes package sorting, shipping logistics, fleet management, route optimization, and ensuring timely and efficient delivery of parcels. UPS Operations professionals work to maintain smooth workflows, oversee employees, implement safety standards, and use technology to track and manage parcels. Their goal is to maximize efficiency, reduce costs, and provide excellent customer service.

What are the key skills and qualifications needed to thrive in UPS Operations, and why are they important?

To thrive in UPS Operations, you need logistical knowledge, attention to detail, and familiarity with shipping and warehousing processes, often supported by a high school diploma or equivalent. Experience with package tracking systems, inventory management software, and handheld scanning devices is typically required. Strong communication, time management, and teamwork skills help individuals succeed in fast-paced, deadline-driven environments. These abilities ensure efficient package handling, accurate deliveries, and a smooth workflow within the operation.

What are some typical challenges faced by UPS Operations employees, and how can they effectively address them?

UPS Operations employees often face challenges such as managing high package volumes during peak periods, maintaining accuracy under time constraints, and adapting to rapidly changing logistics needs. Effective communication with team members and supervisors, as well as strong organizational skills, are key to overcoming these challenges. Proactively seeking feedback, staying up-to-date with operational best practices, and utilizing available technology can help employees perform efficiently and contribute to a positive team environment.

What is the difference between Ups Operations vs Package Handler?

AspectUps OperationsPackage Handler
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice settings, logistics planning, and managementWarehouse, loading docks, and sorting facilities
Employer & Industry UsagePrimarily logistics, shipping, and delivery companiesDistribution centers, courier services, and warehouses
Common Search & ComparisonUps Operations vs Package Handler

Ups Operations involves managing logistics, coordinating shipments, and overseeing delivery processes, often requiring organizational skills and some certifications. Package Handlers focus on physically sorting, loading, and unloading packages within warehouses, emphasizing physical stamina and on-the-job training. Both roles are essential in the shipping industry but differ in responsibilities, work environment, and skill requirements.

More about UPS Operations jobs

What states have the most Ups Operations jobs?

States with the most job openings for Ups Operations jobs include:

What job categories do people searching Ups Operations jobs look for?

The top searched job categories for Ups Operations jobs are:

UPS Operations jobs near you
Infographic showing various Ups Operations job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Customer Success Account Manager - Signature - Lincoln, NE

UPS US

Lincoln, NE • On-site

Other

Posted 8 days ago

Job description

Explore Your Next Opportunity

Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

This position will support a territory including Grand Island, Hastings, Columbus, and Western NE.

Summary

The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products.

Key Responsibilities

Issue Management

  • Serve as the primary point of contact and advocate for assigned accounts.
  • Handle routine customer inquiries with standardized solutions while escalating complex issues as needed.
  • Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions.

Value Creation / Proposals

  • Proactively engage existing customers to enhance value and prevent churn.
  • Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas.
  • Identify low-touch upsell opportunities and guide customers to resources for additional value.
  • Develop strategies for upselling / cross-selling opportunities to drive account growth.
  • Drive product adoption and educate customers on products and services.

Territory Management

  • Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability.
  • Monitor customer health metrics to measure satisfaction and prevent churn.

Feedback Collection

  • Update CRM with retention data, planning next steps for churn prevention/growth.
Qualifications
  • 1–4 years in customer success, support, or related customer-facing roles.
  • SMB account management experience.
  • Ability to manage multiple customer engagements through strong organizational skills.
  • Data-driven mindset.
  • Excellent written communication skills.

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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