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Typing Live Chat Position Jobs in Rochester, NY (NOW HIRING)

Sports Illustrated Collect

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On Air Salesperson (Card Breaking / Live e-Commerce)

Rochester, NY · On-site

$40K - $300K/yr

Opportunities to grow at a thriving company from the ground floor Position Overview We're seeking a ... Engage and grow our audience by actively managing the live chat and encouraging participation.

Imh

PRN Medical Assistant OBGYN

Pavilion, NY · On-site

$16.75 - $21.50/hr

Are you interested in advancing your career while helping people live the healthiest lives possible ... This includes frequent computer use and typing for documenting patient care, accessing needed ...

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How much do typing live chat position jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for typing live chat position in Rochester, NY is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $12.13 and $20.45 per hour, depending on experience, location, and employer.

What is a Typing Live Chat Position job?

A Typing Live Chat Position involves responding to customer inquiries through online chat in real time. This role requires strong typing skills, good grammar, and the ability to multitask while assisting multiple customers. Agents provide support, answer questions, and help resolve issues without verbal communication. It's commonly used in customer service, technical support, and sales assistance.

What does a typical day look like for someone in a Typing Live Chat Position?

A typical day in a Typing Live Chat Position involves responding to customer inquiries in real-time through a chat interface, addressing questions, troubleshooting issues, and providing information about products or services. You may handle multiple chats at once and use knowledge bases or company resources to find answers quickly and accurately. Collaboration with other team members and departments, such as technical support or sales, is common to resolve more complex issues. Consistent performance is usually tracked through metrics like response time, customer satisfaction, and chat accuracy. This role is fast-paced and requires multitasking skills to manage conversations efficiently and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive in the Typing Live Chat Position position, and why are they important?

To thrive in a Typing Live Chat Position, you need fast and accurate typing skills, strong reading comprehension, and familiarity with customer service practices. Experience with live chat platforms, CRM systems, and ticketing tools is often required, though formal certifications are generally not needed. Excellent written communication, patience, and problem-solving abilities help individuals excel in handling diverse customer interactions. These skills are vital to efficiently resolve issues, maintain customer satisfaction, and represent the company professionally in a digital environment.

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On Air Salesperson (Card Breaking / Live e-Commerce)

Sports Illustrated Collect

Rochester, NY • On-site

$40K - $300K/yr

Full-time

PTO

Re-posted 27 days ago

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Job description

Company Description

Sports Illustrated Collect is a trusted leader & premier destination for live trading card breaks and high-quality sports collectibles. By combining real-time commerce with a curated selection of inventory, we provide fans and collectors access to a range of products across cards and other collectibles. Our platform celebrates the moments and icons that shape the sports world, creating deeper connections for passionate sports enthusiasts. At Sports Illustrated Collect, we redefine the experience of collecting as a community through innovation and engagement.

In our office you'll experience:

  • Flexible Working Hours
  • An Innovative Atmosphere
  • A Highly Connected Team
  • An Inclusive and Culture
  • Opportunities to grow at a thriving company from the ground floor

Position Overview

We’re seeking a high-energy On-Air Sports Card Breaker to become an integral part of our broadcast team. As a charismatic entertainer, you’ll lead sports card breaks—opening product live on camera, interacting with our audience while delivering a trustworthy and memorable experience for customers.

This role is perfect for someone with deep sports knowledge and the ability to connect & engage with a live audience in a fast-paced environment. Whether you're engaging with longtime collectors or newcomers to the hobby, your enthusiasm and professionalism will set the tone for each stream. You’ll also play a key role in content creation across our proprietary social media platforms and help represent Sports Illustrated Collect at industry events.

What You’ll Do

  • Host and lead live group breaks across Fanatics Live and new expansion channels.
  • Open and showcase sports card products on camera with energy and accuracy.
  • Clearly explain break formats and ensure all participants understand break structure and receive their correct cards. Maintain fairness and transparency in every break.
  • Engage and grow our audience by actively managing the live chat and encouraging participation.
  • Use your sports knowledge and commentary to keep streams exciting and informative.
  • Handle basic transactions and online tools to support order flow and inventory tracking.
  • Address participant questions or disputes with professionalism and clarity.
  • Help drive sales while enhancing the viewer experience. Build your brand while folding into our ecosystem.

Who We’re Looking For

  • Comfortable and thriving hosting large live audiences.
  • Passionate about sports and pop culture—up to date on teams, players, and league trends.
  • Excellent communicator—clear, engaging, and professional on camera.
  • Trustworthy, detail-oriented and able to manage fast-paced workflows.
  • Proficient in basic math and computer skills (Google Sheets, Docs, etc.).
  • Willing to learn and coachable in a fast-moving, team-focused environment.
  • Able to work in an evolving environment with rolling hours.
  • Prior experience in sports casting, live-streaming or customer service is a plus.
  • Broadcasting or content creation background preferred.
  • High school diploma or GED required.

What We Offer

  • A competitive industry salary with high sales commissions & yearly target bonus potential.
  • Paid time off (after 6 months of employment).
  • Employee discount on products.
  • Flexible schedule with day or night shifts.
  • Opportunities for professional growth and increased on-air presence.
  • Fun, casual work environment in a friendly, energetic team.

Schedule Requirements

Full-time position (8–10 hour shifts, 4–5 streams per week)

Evening and weekend availability required

In-person role based in Rochester, NY (must be able to reliably commute or relocate)

Sports Illustrated Collect is an equal opportunity employer.