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Txtag Customer Service Center information

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How much do txtag customer service center jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for txtag customer service center in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a TxTag Customer Service Center job?

A TxTag Customer Service Center job involves assisting customers with their toll accounts, including payments, billing issues, account setup, and inquiries about toll violations. Representatives handle phone calls, emails, and in-person visits to provide support and resolve customer concerns. Strong communication skills, attention to detail, and knowledge of TxTag policies are essential.

What is a job description for a customer service representative?

A customer service representative is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically communicate via phone, email, or chat, and require good communication skills, patience, and problem-solving abilities. The role often involves using customer management software and working in a team environment.

How to become a toll collector?

To become a toll collector, candidates typically need a high school diploma or equivalent and must pass a background check. Training is usually provided on the job, focusing on customer service, cash handling, and operating toll equipment. Some positions may require basic math skills and the ability to work flexible hours or shifts.

Is prior experience needed to get a job at the MTA?

For a Txtag Customer Service Center position, prior experience is not always required, as training is often provided. However, customer service skills and familiarity with transit systems can be beneficial for the role.

What are the key skills and qualifications needed to thrive in the Txtag Customer Service Center position, and why are they important?

To thrive at a TxTag Customer Service Center, candidates need strong customer service skills, attention to detail, and familiarity with toll systems, typically supported by a high school diploma or equivalent. Experience with call center software, payment processing platforms, and CRM systems is highly beneficial. Excellent communication, problem-solving, and patience are standout soft skills for handling customer inquiries efficiently. These attributes are crucial to delivering accurate information, resolving issues promptly, and ensuring a positive customer experience.

What skills are needed to work at T-Mobile?

To work at T-Mobile as a customer service representative, strong communication and problem-solving skills are essential. Employees should be comfortable using computers and customer service tools, and having a positive attitude is important for handling customer interactions effectively.

What does a typical workday look like for a TxTag Customer Service Center representative?

As a TxTag Customer Service Center representative, your day typically involves answering phone calls, responding to emails, and assisting customers with account inquiries, payments, and toll-related questions. You’ll work closely with team members and supervisors to resolve customer concerns and ensure accurate processing of requests. The environment is often fast-paced with set schedules, but teamwork and support from management are emphasized. This role provides valuable experience in customer relations and problem-solving, making it an excellent pathway for advancement within customer service or other related departments.

More about Txtag Customer Service Center jobs
What cities are hiring for Txtag Customer Service Center jobs? Cities with the most Txtag Customer Service Center job openings:
What are the most commonly searched types of Txtag Customer Service Center jobs? The most popular types of Txtag Customer Service Center jobs are:
What states have the most Txtag Customer Service Center jobs? States with the most job openings for Txtag Customer Service Center jobs include:
What job categories do people searching Txtag Customer Service Center jobs look for? The top searched job categories for Txtag Customer Service Center jobs are:
Txtag Customer Service Center jobs near you
Infographic showing various Txtag Customer Service Center job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Center Representative

Customer Service Center Representative

Broadway Bank

San Antonio, TX

$14 - $18/hr

Other

Posted 8 days ago

Job description

Why Broadway Bank:

We are one of the largest independently owned banks in Texas with offerings in personal and private banking, wealth management, business banking and mortgage lending.

Purpose of the Position:

Acts as the inbound pointof sales and service for the Customer Service Center and offers bank productsand services to existing and prospective customers. This includes workingtowards achieving specific individual and call center goals. Works to servicecustomers in accordance with the Broadway Bank experience and ensurescompliance with all applicable bank policies, procedures, state laws andfederal regulations.

Key Accountabilities:

  • Answers incoming calls by effectively communicating with existing and prospective customers through profiling to uncover financial needs.
  • Demonstrate skills in acquiring, expanding and retaining customers and refer customers to the appropriate line of business partner.
  • Participate in call center campaign activities.
  • Deliver the distinctive customer experience aligned with the Broadway Bank Mission, Vision and Values.
  • Performs outbound or follow-up calls to existing and prospective customers and works toward a first call resolution process.
  • Maintain an effective level of product and program knowledge.
  • Process a variety of routine and complextransactions for call center customers including transfers, loan payments,account research, maintenance and reconciliation. Role will also includedisclosing the availability of funds based on pending transactions, researchand reporting in determining fraudulent account activity, retrieving andreviewing legal documents and including account retention all in a timelymanner.
  • Ensuresall customer transactions are processed in compliance with operational,technical and regulatory requirements and that all security procedures areconsistently followed. 
  • Complete documentation necessary to maintain open or closed deposit accounts and process loan applications.
  • Performs other duties as assigned.
  • Performance Measurements
    • Individual Sales Activity and Productions Goals
    • Call Center Five Star Goals
    • Call Quality
    • Adherence to Schedule within the Calabrio Scheduling software
    • Attain Certification on Bank Products and Services
    • Attain Certification on Regulatory training job requirements

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