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Weekend Txtag Customer Service Center Jobs (NOW HIRING)

ehfamily

Customer Relations, Check Cashing, Telephone, Lottery Tickets, the Sale of other Service Center ... Availability: 2-4-days, 20-30 hours per week, store hours including nights and weekends * Previous ...

ehfamily

Service Center - Part Time

Akron, OH

Customer Relations, Check Cashing, Telephone, Lottery Tickets, the Sale of other Service Center ... Must be available to be scheduled between 20-30hrs a week, including nights and weekends, based on ...

Veolia

Service Center Supervisor

Kansas City, MO

They will act as the liaison between customer service, operations, and the support team and will be ... They will work with the Service Center Manager to ensure the location meets or exceeds ...

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Weekend Txtag Customer Service Center information

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How much do weekend txtag customer service center jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for weekend txtag customer service center in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Weekend Txtag Customer Service Center representatives?

Weekend Txtag Customer Service Center representatives are customer service agents who assist users of the Texas toll tag system (TxTag) during weekends. They handle inquiries related to account management, billing, payments, and toll violations, and provide support by phone, email, or chat. Their main goal is to help customers resolve issues and answer questions about TxTag services outside of regular weekday business hours.

How to become a toll collector?

To become a toll collector, candidates typically need a high school diploma or equivalent and must pass a background check. Training is usually provided on the job, focusing on customer service, cash handling, and operating toll equipment. Good communication skills and attention to detail are important for this role.

What does an associate customer service representative do?

An associate customer service representative handles customer inquiries, provides information about products or services, and resolves issues through phone, email, or chat communication. They often use customer management software and need good communication and problem-solving skills to ensure customer satisfaction.

Is a toll collector a government job?

A toll collector is typically a government employee responsible for collecting tolls on highways or bridges. This role often involves working at toll booths, following safety procedures, and sometimes requires a valid driver's license or specific training. Toll collection jobs are usually part of transportation or public works departments.

What is the difference between Weekend Txtag Customer Service Center vs Weekend Txtag Technical Support Specialist?

AspectWeekend Txtag Customer Service CenterWeekend Txtag Technical Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; technical certifications may be preferred
Work EnvironmentCall center, office setting, customer interactionCall center or remote, technical troubleshooting
Industry UsageCustomer service, retail, telecommunicationsIT, telecommunications, technology services
Common Search/ComparisonCustomer service rolesTechnical support roles

The Weekend Txtag Customer Service Center primarily handles customer inquiries and support, focusing on communication and problem-solving. In contrast, the Weekend Txtag Technical Support Specialist deals with technical issues, troubleshooting, and technical guidance. Both roles require strong communication skills, but technical support positions often need technical knowledge or certifications. Understanding these differences helps job seekers identify the role that best matches their skills and career goals.

What are the key skills and qualifications needed to thrive as a Weekend TxTag Customer Service Center Representative, and why are they important?

To thrive as a Weekend TxTag Customer Service Center Representative, you need strong communication skills, problem-solving abilities, and general customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and the TxTag toll system is typically required. Patience, active listening, and professionalism are standout soft skills for handling customer inquiries and resolving issues efficiently. These skills ensure customers receive accurate information and support, which maintains the center’s reputation and operational effectiveness.

What are some unique challenges faced by Weekend TxTag Customer Service Center representatives, and how can I prepare for them?

Weekend TxTag Customer Service Center representatives often encounter high call volumes and customers with urgent concerns, as many users wait until the weekend to resolve account issues. This can mean handling a variety of inquiries, from billing disputes to technical troubleshooting, often with limited on-site supervisory support. To succeed, it's helpful to develop strong problem-solving skills, patience, and the ability to remain calm under pressure. Familiarity with TxTag systems and common customer scenarios will also help you deliver efficient service and positive experiences.
What cities are hiring for Weekend Txtag Customer Service Center jobs? Cities with the most Weekend Txtag Customer Service Center job openings:
What are the most commonly searched types of Txtag Customer Service Center jobs? The most popular types of Txtag Customer Service Center jobs are:
What states have the most Weekend Txtag Customer Service Center jobs? States with the most job openings for Weekend Txtag Customer Service Center jobs include:
Weekend Txtag Customer Service Center jobs near you
Customer Service Center Representative

Customer Service Center Representative

Broadway Bank

San Antonio, TX

$14 - $18/hr

Other

Posted 7 days ago

New

Job description

Why Broadway Bank:

We are one of the largest independently owned banks in Texas with offerings in personal and private banking, wealth management, business banking and mortgage lending.

Purpose of the Position:

Acts as the inbound pointof sales and service for the Customer Service Center and offers bank productsand services to existing and prospective customers. This includes workingtowards achieving specific individual and call center goals. Works to servicecustomers in accordance with the Broadway Bank experience and ensurescompliance with all applicable bank policies, procedures, state laws andfederal regulations.

Key Accountabilities:

  • Answers incoming calls by effectively communicating with existing and prospective customers through profiling to uncover financial needs.
  • Demonstrate skills in acquiring, expanding and retaining customers and refer customers to the appropriate line of business partner.
  • Participate in call center campaign activities.
  • Deliver the distinctive customer experience aligned with the Broadway Bank Mission, Vision and Values.
  • Performs outbound or follow-up calls to existing and prospective customers and works toward a first call resolution process.
  • Maintain an effective level of product and program knowledge.
  • Process a variety of routine and complextransactions for call center customers including transfers, loan payments,account research, maintenance and reconciliation. Role will also includedisclosing the availability of funds based on pending transactions, researchand reporting in determining fraudulent account activity, retrieving andreviewing legal documents and including account retention all in a timelymanner.
  • Ensuresall customer transactions are processed in compliance with operational,technical and regulatory requirements and that all security procedures areconsistently followed. 
  • Complete documentation necessary to maintain open or closed deposit accounts and process loan applications.
  • Performs other duties as assigned.
  • Performance Measurements
    • Individual Sales Activity and Productions Goals
    • Call Center Five Star Goals
    • Call Quality
    • Adherence to Schedule within the Calabrio Scheduling software
    • Attain Certification on Bank Products and Services
    • Attain Certification on Regulatory training job requirements

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