FUNCTION: The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and ...
FUNCTION: The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and ...
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The Hyatt Shared Service Center provides accounting and customer support for over 200 Hyatt Hotels in North America and Latin America. Hyatt associates work in an environment that demands exceptional ...
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Service Center Manager
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Customer Service Center Associate (48.26) Location SAN DIMAS, CA (Via Verde) Job Code 48.26 Pay range $23.28 - $37.36 Hourly
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Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist I is often the primary ...
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Customer Service Specialist I - Customer Service Center
Uniontown, OH · On-site
$13.75 - $18.25/hr
Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist I is often the primary ...
Customer Service Specialist I - Customer Service Center
Uniontown, OH · On-site
$13.75 - $18.25/hr
Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist I is often the primary ...
Customer Service Specialist I - Customer Service Center
$13.75 - $18.25/hr
Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist I is often the primary ...
Customer Service Specialist I - Customer Service Center
$13.75 - $18.25/hr
Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist I is often the primary ...
Weekend Txtag Customer Service Center information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
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What is the difference between Weekend Txtag Customer Service Center vs Weekend Txtag Technical Support Specialist?
| Aspect | Weekend Txtag Customer Service Center | Weekend Txtag Technical Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent | High school diploma; technical certifications may be preferred |
| Work Environment | Call center, office setting, customer interaction | Call center or remote, technical troubleshooting |
| Industry Usage | Customer service, retail, telecommunications | IT, telecommunications, technology services |
| Common Search/Comparison | Customer service roles | Technical support roles |
The Weekend Txtag Customer Service Center primarily handles customer inquiries and support, focusing on communication and problem-solving. In contrast, the Weekend Txtag Technical Support Specialist deals with technical issues, troubleshooting, and technical guidance. Both roles require strong communication skills, but technical support positions often need technical knowledge or certifications. Understanding these differences helps job seekers identify the role that best matches their skills and career goals.
What are the key skills and qualifications needed to thrive as a Weekend TxTag Customer Service Center Representative, and why are they important?
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$15 - $19.25/hr
Other
Posted 14 days ago
Job description
The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and internet.
GENERAL DUTIES AND RESPONSIBILITIES:
- Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
- Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
- Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource.
- Opens, closes, and services every type of deposit product.
- Completes consumer loan applications.
- Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
- Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
- Assumes additional job-related duties as requested.
- Successful experience working with customers and co-workers.
- Must complete basic CSR training within the first 6 months of employment.
- Must complete CSR requirement checklist within 12 months of hire.
- Communication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs.
- Requires excellent reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
- Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
- Must successfully complete ABA Banking Fundamentals within the first year of employment.
- Must fulfill re-certification requirements for CSR annually.
- Operate standard office and phone equipment, including an adding machine, possess keyboarding and standard computer skills (i.e. Outlook, Word, Excel).
- Previous or current banking experience.
DEPARTMENT HOURS:
8:00 a.m. to 7:00 p.m. Monday through Friday
8:30 a.m. to 4:00 p.m. Saturday
About QNB Bank
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
51 - 200 Employees
Headquarters location
Quakertown, PA, US
Year founded
1877