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Remote Txtag Customer Service Center Jobs (NOW HIRING)

IQUASAR LLC

Service Center Analyst

Denver, CO · Remote

$21.63/hr

Makpar has an exciting opportunity for a Service Center Analyst to join our growing team ... This role is largely responsible for providing remote customer support for Federal Government ...

eTeam

Customer Service - HR Service Center

$16.50 - $22.25/hr

HR Service Center The HR Service Center is hiring one contingent resource to be the first point of ... Following call center "scripts" when handling different topics. Identifying customers' needs ...

iQuasar LLC

Service Center Analyst

$21.63/hr

Makpar has an exciting opportunity for a Service Center Analyst to join our growing team ... This role is largely responsible for providing remote customer support for Federal Government ...

IQUASAR LLC

Service Center Analyst

Washington, DC · On-site

$21.63/hr

Makpar has an exciting opportunity for a Service Center Analyst to join our growing team ... This role is largely responsible for providing remote customer support for Federal Government ...

Makpar

Service Center Analyst

Denver, CO · Remote

Makpar has an exciting opportunity for a Service Center Analyst to join our growing team ... This role is largely responsible for providing remote customer support for Federal Government ...

Makpar

Service Center Analyst

Washington, DC · Remote

Makpar has an exciting opportunity for a Service Center Analyst to join our growing team ... This role is largely responsible for providing remote customer support for Federal Government ...

Makpar

Service Center Analyst

Denver, CO · Remote

Makpar has an exciting opportunity for a Service Center Analyst to join our growing team ... This role is largely responsible for providing remote customer support for Federal Government ...

Makpar

Service Center Analyst

Denver, CO · On-site +1

Makpar has an exciting opportunity for a Service Center Analyst to join our growing team ... This role is largely responsible for providing remote customer support for Federal Government ...

Makpar

Service Center Analyst

Washington, DC · Remote

Makpar has an exciting opportunity for a Service Center Analyst to join our growing team ... This role is largely responsible for providing remote customer support for Federal Government ...

Axion Contact Center LLC

Be Seen First

Call Center Customer Service Representative REMOTE

OR · Remote

$12/hr

We are seeking a Call Center Customer Service Representative REMOTE to join our team. You will be responsible for helping customers by providing product and service information and resolving ...

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Remote Txtag Customer Service Center information

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$10

$18

$26

How much do remote txtag customer service center jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for remote txtag customer service center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Remote Txtag Customer Service Center vs Remote Call Center Representative?

AspectRemote Txtag Customer Service CenterRemote Call Center Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentHome-based, team-oriented, customer-focusedHome-based, customer interaction-focused
Industry UsagePrimarily retail, service, and tech sectorsBroadly used across various industries including telecom, retail, and healthcare

Both roles involve remote customer interactions, but the Remote Txtag Customer Service Center typically focuses on specific platform-based support, while the Remote Call Center Representative handles a wider range of customer inquiries across industries. The main differences lie in the scope of work and industry focus, but both require strong communication skills and basic technical knowledge.

More about Remote Txtag Customer Service Center jobs
What cities are hiring for Remote Txtag Customer Service Center jobs? Cities with the most Remote Txtag Customer Service Center job openings:
What are the most commonly searched types of Txtag Customer Service Center jobs? The most popular types of Txtag Customer Service Center jobs are:
What states have the most Remote Txtag Customer Service Center jobs? States with the most job openings for Remote Txtag Customer Service Center jobs include:
What job categories do people searching Remote Txtag Customer Service Center jobs look for? The top searched job categories for Remote Txtag Customer Service Center jobs are:
Remote Txtag Customer Service Center jobs near you
Infographic showing various Remote Txtag Customer Service Center job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Service Center Analyst

Service Center Analyst

IQUASAR LLC

Denver, CO • Remote

$21.63/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Makpar has an exciting opportunity for an Service Desk Analyst to join our growing team. Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call The Makpar Way, we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people.
We are seeking a Service Desk Analyst for a contract position.
  • Position: Service Desk Analyst
  • Position Type: Full-time-Remote
  • Location: Washington, DC or Denver, CO
The Position:
Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role is largely responsible for providing remote customer support for Federal Government systems and applications. Support for these systems is primarily provided over the phone and through electronic communications such as email and fax. We are looking for a highly competent, customer service-oriented, and motivated individual to fill this role. The ideal candidate must reside within an hours commute of Washington, D.C.
Key Responsibilities
  • Handling incoming phone requests from customers
  • Handling incoming electronic requests (Chat, Email, and Fax) from customers
  • Creating, tracking, and resolving Human Resources (HR) application incidents and service requests.
  • Fulfilling customer requests in a timely manner to meet Service Level Agreements (SLAs)
  • Researching customer requests to ensure accurate information and resolutions are provided
  • Escalating customer requests that cannot be handled at the Service Center to the appropriate support team
  • Using customer service skills to clarify customer issues and requests to ensure proper resolution or escalation
  • Creating, updating, and retiring service center knowledge documentation
  • Attend and participate in team meetings to surface and discuss process improvements and service offering changes
Required Qualifications Education & Experience
  • High school diploma or equivalent required; Bachelor's degree preferred.
  • Must reside within an hours commute of Washington, D.C or Denver, CO.
  • Minimum of 2 years in customer service; experience in a service desk or call center environment preferred.
  • HDI Analyst Certification (e.g., CSA, SCA, DST) required within 90 business days of hire.
  • Strong critical thinking abilities.
  • Excellent active listening and communication skills.
  • Experience with ticketing applications (Jira, ServiceNow, or other customer service tracking systems).
  • Familiarity with BMC Remedy Service Management preferred.
  • Experience providing technical support for any Human Resource based IT applications preferred.
  • This role requires a clearance. Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for a minumum of 3 years to obtain.
Please dont hesitate to contact me for any questions you may have. All employment is decided based on qualifications, merit, and business need.
Regards,
Bob Hafiz | Technical Recruiter
Representing Makpar
Phone: 703 962 6001 Ext.No.530
Direct:703-936-0013
Makpar Corporation
8a/WOSB/EDWOSB
www.makpar.com
ISO 9001:2015
ISO 20000-1:2018
ISO 27001:2013
CMMI-DEV ML3 and CMMI-SVC ML3
Winner of SBA 2019 Subcontractor of the Year Award, Region 3
Makpar is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

This is a remote position.