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Txtag Customer Service Center Jobs (NOW HIRING)

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High school diploma or equivalent. * 1+ year of experience in customer service, call center operations, mortgage servicing, banking, financial services, or a related field. * Experience handling a ...

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High school diploma or equivalent. * 1+ year of experience in customer service, call center operations, mortgage servicing, banking, financial services, or a related field. * Experience handling a ...

They will act as the liaison between customer service, operations, and the support team and will be ... They will work with the Service Center Manager to ensure the location meets or exceeds ...

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Txtag Customer Service Center information

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$9

$18

$26

How much do txtag customer service center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for txtag customer service center in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a TxTag customer service center?

A TxTag Customer Service Center job involves assisting customers with their toll accounts, including payments, billing issues, account setup, and inquiries about toll violations. Representatives handle phone calls, emails, and in-person visits to provide support and resolve customer concerns. Strong communication skills, attention to detail, and knowledge of TxTag policies are essential.

What are the key skills and qualifications needed to thrive in the TxTag customer service center position, and why are they important?

To thrive at a TxTag Customer Service Center, candidates need strong customer service skills, attention to detail, and familiarity with toll systems, typically supported by a high school diploma or equivalent. Experience with call center software, payment processing platforms, and CRM systems is highly beneficial. Excellent communication, problem-solving, and patience are standout soft skills for handling customer inquiries efficiently. These attributes are crucial to delivering accurate information, resolving issues promptly, and ensuring a positive customer experience.

What does a typical workday look like for a TxTag customer service center representative?

As a TxTag Customer Service Center representative, your day typically involves answering phone calls, responding to emails, and assisting customers with account inquiries, payments, and toll-related questions. You’ll work closely with team members and supervisors to resolve customer concerns and ensure accurate processing of requests. The environment is often fast-paced with set schedules, but teamwork and support from management are emphasized. This role provides valuable experience in customer relations and problem-solving, making it an excellent pathway for advancement within customer service or other related departments.

More about Txtag Customer Service Center jobs
What cities are hiring for Txtag Customer Service Center jobs? Cities with the most Txtag Customer Service Center job openings:
What are the most commonly searched types of Txtag Customer Service Center jobs? The most popular types of Txtag Customer Service Center jobs are:
What states have the most Txtag Customer Service Center jobs? States with the most job openings for Txtag Customer Service Center jobs include:
Infographic showing various Txtag Customer Service Center job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Center Representative (Call Center)

QNB Bank

Quakertown, PA • On-site

$18/hr

Full-time

Re-posted 13 days ago


Job description

FUNCTION:The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and internet.GENERAL DUTIES AND RESPONSIBILITIES:Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource.Opens, closes, and services every type of deposit product.Completes consumer loan applications.Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.Assumes additional job-related duties as requested.REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:Successful experience working with customers and co-workers.Must complete basic CSR training within the first 6 months of employment.Must complete CSR requirement checklist within 12 months of hire.Communication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs.Requires excellent reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.Must successfully complete ABA Banking Fundamentals within the first year of employment.Must fulfill re-certification requirements for CSR annually.DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS:Operate standard office and phone equipment, including an adding machine, possess keyboarding and standard computer skills (i.e. Outlook, Word, Excel).Previous or current banking experience.DEPARTMENT HOURS:8:00 a.m. to 7:00 p.m. Monday through Friday8:30 a.m. to 4:00 p.m. Saturday