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Ttec Customer Service Chat Jobs (NOW HIRING)

TTEC

Manager, Service Delivery

Oklahoma City, OK · On-site

About TTEC Our TTEC is a leading global consulting, technology and managed services company focused on delivering solutions at the intersection of data, AI, and customer experience. TTEC is proud to ...

TTEC

Seasonal Healthcare Team Lead - Remote

Austin, TX · On-site +1

$22 - $23/hr

... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...

TTEC

Temporary Team Lead

Austin, TX · On-site

... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...

TTEC

Temporary Team Lead

Austin, TX · On-site

... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...

TTEC Digital

AWS Software Developer

Austin, TX · Remote

$90K - $115K/yr

Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and ...

TTEC

Temporary Trainer

Austin, TX · On-site

$20 - $22/hr

... chat with millions of customers every day ... These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity ...

TTEC

Executive Director, Finance

Austin, TX · On-site

... chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...

TTEC Digital

AWS Software Developer

Austin, TX · Remote

$90K - $115K/yr

Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and ...

TTEC

Seasonal Licensed Healthcare Team Lead

Austin, TX · On-site

$22 - $23/hr

... to services, products or processes of projects * Manage multiple, complex, ongoing tasks, systems ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...

TTEC Digital

AWS Team Lead, Development

Austin, TX · Remote

$145K - $165K/yr

Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and ...

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Ttec Customer Service Chat information

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How much do ttec customer service chat jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for ttec customer service chat in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Ttec Customer Service Chat job?

A Ttec Customer Service Chat job involves assisting customers through online chat, answering inquiries, resolving issues, and providing support for products or services. Agents communicate with customers in real time, ensuring a positive experience while following company guidelines. This role requires strong typing skills, problem-solving abilities, and excellent customer service. It is often remote or office-based, depending on company requirements.

What are some common challenges faced by Ttec Customer Service Chat representatives?

Ttec Customer Service Chat representatives often manage multiple conversations simultaneously, which requires strong organizational skills and the ability to prioritize effectively. They may encounter customers who are frustrated or have complex issues, so maintaining professionalism and patience under pressure is essential. Working within specific response time targets and maintaining high customer satisfaction scores can also present challenges. However, comprehensive training, supportive supervisors, and clear protocols help team members overcome these obstacles and excel in their roles.

What are the key skills and qualifications needed to thrive in the Ttec Customer Service Chat position, and why are they important?

To thrive as a Ttec Customer Service Chat representative, you need excellent written communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer navigation are typically required. Strong multitasking skills, patience, and a customer-focused attitude set top performers apart in this role. These skills ensure prompt, accurate, and empathetic support that upholds customer satisfaction and company reputation.

More about Ttec Customer Service Chat jobs
What cities are hiring for Ttec Customer Service Chat jobs? Cities with the most Ttec Customer Service Chat job openings:
What are the most commonly searched types of Ttec Customer Service Chat jobs? The most popular types of Ttec Customer Service Chat jobs are:
What states have the most Ttec Customer Service Chat jobs? States with the most job openings for Ttec Customer Service Chat jobs include:
What job categories do people searching Ttec Customer Service Chat jobs look for? The top searched job categories for Ttec Customer Service Chat jobs are:
Ttec Customer Service Chat jobs near you
Infographic showing various Ttec Customer Service Chat job openings in the United States as of July 2026, with employment types broken down into 55% Full Time, 7% Part Time, 1% Temporary, 36% Contract, and 1% Summer. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Manager, Service Delivery

Manager, Service Delivery

TTEC

Oklahoma City, OK • On-site

Full-time

Medical, PTO

Re-posted 15 days ago

TTEC rating

5.8

Company rating: 5.8 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

360th of 442 rated business services

Job description

Your potential has a place here with TTEC's award-winning employment experience. As a Manager - Service Delivery working onsite in Oklahoma City, OK you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the USA says it all!
What You'll be Doing
Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll support and motivate managers to make sure they're on track to meet goals and motivate their teams. You'll work to find answers, resolve issues, provide feedback and know when to escalate to the next level of support while ensuring quality customer experience on every call. You're instrumental in creating and maintaining a positive work environment.
You'll report to the Director . We're looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility.
During a Typical Day, You'll
  • Improve the key success metrics associated with goals.These include:
    • Customer Satisfaction Score
    • Service Level Goals
    • Quality Goals
  • Mentor managers to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects
  • Bring your time management and organizational skills to help support managers on their multiple, complex, on-going tasks and projects
What You Bring to the Role
  • 3 years or more of call center experience or customer service industry experience
  • Experience in investment or financial services
  • Bachelor's Degree or equivalent
  • Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks
  • You lead by example and collaborate with your team, management, and clients to contribute to the overall success of your client program
  • Understanding, interpreting, and manipulating data for reporting
What You Can Expect
  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Ask us about our paid time off (PTO) and wellness and healthcare benefits
  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.
The anticipated range is 70,000- 75,000 annual salary offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC
Our TTEC is a leading global consulting, technology and managed services company focused on delivering solutions at the intersection of data, AI, and customer experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
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