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Ttec Customer Service Chat Jobs (NOW HIRING)

XP Services Inc

Chat Support Clerk

New York, NY

$20.25 - $24.50/hr

XP Services, Inc. is seeking a reliable and customer-focused Chat Support Clerk to provide professional assistance and support to customers through online communication channels. The ideal candidate ...

New

TTEC

Manager, Service Delivery

Austin, TX · On-site

... chat with millions of customers every day ... These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity ...

TTEC

Temp Quality Assurance Specialist

Austin, TX · On-site

$20 - $22/hr

Review and evaluate operational procedures, including Customer Service interactions from all ... TTEC is proud to be an equal opportunity employer where all qualified applicants will receive ...

TTEC

Principal Client Success Manager

Austin, TX · On-site

$150K - $160K/yr

... service industry or similar industry. * 4 years experience as a project manager for at least one ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...

TTEC

Quality Assurance Specialist

Charlotte, NC · On-site

$14/hr

Review and evaluate operational procedures, including Customer Service interactions from all ... About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ...

TTEC

Temporary Team Lead

Austin, TX · On-site

$22 - $26/hr

Bringing smiles is what we do at TTEC... for you and the customer. As a Temporary Service Delivery ... chat with millions of customers every day. These exceptional customer experiences start with you.

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Ttec Customer Service Chat information

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How much do ttec customer service chat jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for ttec customer service chat in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Ttec Customer Service Chat job?

A Ttec Customer Service Chat job involves assisting customers through online chat, answering inquiries, resolving issues, and providing support for products or services. Agents communicate with customers in real time, ensuring a positive experience while following company guidelines. This role requires strong typing skills, problem-solving abilities, and excellent customer service. It is often remote or office-based, depending on company requirements.

What are some common challenges faced by Ttec Customer Service Chat representatives?

Ttec Customer Service Chat representatives often manage multiple conversations simultaneously, which requires strong organizational skills and the ability to prioritize effectively. They may encounter customers who are frustrated or have complex issues, so maintaining professionalism and patience under pressure is essential. Working within specific response time targets and maintaining high customer satisfaction scores can also present challenges. However, comprehensive training, supportive supervisors, and clear protocols help team members overcome these obstacles and excel in their roles.

What are the key skills and qualifications needed to thrive in the Ttec Customer Service Chat position, and why are they important?

To thrive as a Ttec Customer Service Chat representative, you need excellent written communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer navigation are typically required. Strong multitasking skills, patience, and a customer-focused attitude set top performers apart in this role. These skills ensure prompt, accurate, and empathetic support that upholds customer satisfaction and company reputation.

More about Ttec Customer Service Chat jobs
What cities are hiring for Ttec Customer Service Chat jobs? Cities with the most Ttec Customer Service Chat job openings:
What are the most commonly searched types of Ttec Customer Service Chat jobs? The most popular types of Ttec Customer Service Chat jobs are:
What states have the most Ttec Customer Service Chat jobs? States with the most job openings for Ttec Customer Service Chat jobs include:
What job categories do people searching Ttec Customer Service Chat jobs look for? The top searched job categories for Ttec Customer Service Chat jobs are:
Ttec Customer Service Chat jobs near you
Infographic showing various Ttec Customer Service Chat job openings in the United States as of July 2026, with employment types broken down into 55% Full Time, 7% Part Time, 1% Temporary, 36% Contract, and 1% Summer. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Chat Representative - 100% Remote

Customer Service Chat Representative - 100% Remote

Frontdoor, Inc.

Little Rock, AR • On-site, Remote

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Overview
Frontdoor is reimagining how homeowners maintain and repair their most valuable asset - their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .
Responsibilities
Summary:
As a Customer Care Associate you will represent the business unit to customers and business partners (e.g., contractors, realtors, etc.). You will acquire knowledge and understanding of product coverage and must adhere to departmental guidelines, policies, and procedures while maintaining a professional and businesslike relationship with both internal and external customers. You are responsible for providing every customer with the best possible service experience.
Responsibilities: ** **
  • Assists customers, contractors, and/or business partners via inbound and outbound telephone calls, written correspondence and/or electronic communication according to all policies, procedures, and contract coverage
  • Explains and upholds contract coverage to customers and/or contractors
  • Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved
  • Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses
  • May assume other duties as assigned

Qualifications
Minimum Education, Licensure and Professional Certification requirements: High school diploma or general education degree (GED) required
Minimum Experience required: 1+years of experience preferred
Required Skills: ** **
  • Computer literacy
  • Problem solving and decision making
  • Attention to detail
  • Multi-tasking
  • Adapt to a fast-paced environment

Preferred Skills: ** **
  • Customer service experience and/or training

Other/State Specific
This role pays between $16 to $17/hr , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.
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At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.
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Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.
_ _
Learn more about benefits (https://frontdoor.jobs/benefits/) at Frontdoor.
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Job Locations US | US-AL-Montgomery | US-AR-Little Rock | US-FL-Tallahassee | US-GA-Atlanta | US-MS-Jackson | US-NC-Raleigh | US-TX-Austin | US-UT-Salt Lake City
ID 2026-4112
Category Customer Service Representatives
Type Full Time
Company AHS American Home Shield Corp

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