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Ttec Customer Service Chat Jobs (NOW HIRING)

TTEC

Customer Service Representative

Albany, NY

$18.92/hr

As a Customer Service Representative working onsite in Malta, NY , youll be a part of bringing ... Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We ...

New

TTEC

Customer Service Representative

Mcallen, TX · On-site

$17/hr

As a Customer Service Representative working in our site in McAllen, TX, youll be a part of ... Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We ...

TTEC

Customer Service Representative

New York, NY · On-site

$18.92/hr

As a Customer Service Representative working onsite in Malta, NY , youll be a part of bringing ... Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We ...

New

TTEC

Customer Service Representative

Irvine, CA · On-site

$20.21/hr

As a Customer Service Representative - Retail or Contact Center working onsite in Irvine , CA ... Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We ...

TTEC

Inbound Chat Sales Representative

Tempe, AZ

$22.50/hr

About TTEC TTEC is a global consulting, technology, and managed services company that helps brands ... customer experiences through data, AI, and technology. Our work connects people and brands every ...

TTEC

$15.50 - $21/hr

About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped ... chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC

$18.50 - $23.75/hr

Job Details Se la chispa que ilumine los das e impulsa tu carrera con la galardonada experiencia laboral de TTEC. Como Representante Bilinge de Servicio al Cliente por Chat y Voz InglsEspaol ...

TTEC

Customer Service Representative

Dearborn, MI · On-site

$22/hr

... online chat. During a Typical Day, Youll * Provide an exceptional member experience in every ... About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in ...

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How much do ttec customer service chat jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for ttec customer service chat in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Ttec Customer Service Chat job?

A Ttec Customer Service Chat job involves assisting customers through online chat, answering inquiries, resolving issues, and providing support for products or services. Agents communicate with customers in real time, ensuring a positive experience while following company guidelines. This role requires strong typing skills, problem-solving abilities, and excellent customer service. It is often remote or office-based, depending on company requirements.

What are some common challenges faced by Ttec Customer Service Chat representatives?

Ttec Customer Service Chat representatives often manage multiple conversations simultaneously, which requires strong organizational skills and the ability to prioritize effectively. They may encounter customers who are frustrated or have complex issues, so maintaining professionalism and patience under pressure is essential. Working within specific response time targets and maintaining high customer satisfaction scores can also present challenges. However, comprehensive training, supportive supervisors, and clear protocols help team members overcome these obstacles and excel in their roles.

What are the key skills and qualifications needed to thrive in the Ttec Customer Service Chat position, and why are they important?

To thrive as a Ttec Customer Service Chat representative, you need excellent written communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer navigation are typically required. Strong multitasking skills, patience, and a customer-focused attitude set top performers apart in this role. These skills ensure prompt, accurate, and empathetic support that upholds customer satisfaction and company reputation.

More about Ttec Customer Service Chat jobs
What cities are hiring for Ttec Customer Service Chat jobs? Cities with the most Ttec Customer Service Chat job openings:
What are the most commonly searched types of Ttec Customer Service Chat jobs? The most popular types of Ttec Customer Service Chat jobs are:
What states have the most Ttec Customer Service Chat jobs? States with the most job openings for Ttec Customer Service Chat jobs include:
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Ttec Customer Service Chat jobs near you
Infographic showing various Ttec Customer Service Chat job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

TTEC

Albany, NY

$18.92/hr

Full-time

Medical, PTO

Posted 2 days ago

TTEC rating

5.8

Company rating: 5.8 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

346th of 425 rated business services

Job description

Job Details

Your potential has a place here with TTECs award-winning employment experience. As a Customer Service Representative working onsite inMalta, NY, youll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

This position would require you to work at 101 State Farm Place, Malta, NY 12020, Suite 200.

What Youll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, Youll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

  • At least 1 year of customer service experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Computer experience

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base wage starting at $18.92 plus performance bonus opportunities
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

A Bit More About Your Role

Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Location/Division Malta, NY Job Requisition 04C76
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