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Trauma Program Manager Jobs in Illinois (NOW HIRING)

Family Focus

Program Manager

Aurora, IL · On-site

$72K/yr

The Program Manager promotes a family-centered, trauma-informed approach while fostering a collaborative, supportive work environment that empowers staff and strengthens community partnerships.

Prime Healthcare

Trauma Coordinator

Joliet, IL · On-site

$35.35 - $53.58/hr

... managing, promoting, evaluating and directing the day-to-day operations of the Trauma Program. Provides direction for patient care across the continuum in collaboration with the trauma team ...

Family Focus

Program Manager

Aurora, IL · On-site

$72K/hr

The Program Manager promotes a family-centered, trauma-informed approach while fostering a collaborative, supportive work environment that empowers staff and strengthens community partnerships.

The Salvation Army

Program Manager

Chicago, IL

$50K - $60K/yr

The Program Manager oversees daily program operations, ensures compliance with agency policies and program standards, and maintains a safe, welcoming, and trauma-informed environment for all ...

Trilogy Inc

Program Manager (Residential)

Chicago, IL

$75K - $86K/yr

The Program Manager will provide and ensure the team provides strengths-based, client-centered, and trauma-informed services to clients with severe mental illness and co-occurring substance use ...

Trilogy Inc

Program Manager (Residential)

Chicago, IL

$75K - $86K/yr

The Program Manager will provide and ensure the team provides strengths-based, client-centered, and trauma-informed services to clients with severe mental illness and co-occurring substance use ...

Trilogy

Program Manager (Residential)

Chicago, IL · On-site

$75K - $86K/yr

The Program Manager will provide and ensure the team provides strengths-based, client-centered, and trauma-informed services to clients with severe mental illness and co-occurring substance use ...

VOA Illinois

Program Manager - HVRP

Chicago, IL · Hybrid

$52K - $62K/yr

Program Manager - HVRP Location: Chicago, IL 60605 Pay: $52,000 - $62,400 annually Schedule ... VOA Illinois delivers strength-based, trauma-informed, and culturally sensitive programs across the ...

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All JobsTrauma Program JobsTrauma Program Manager JobsTrauma Program Manager Jobs in Illinois

Trauma Program Manager information

See Illinois salary details

$10.7K

$64.5K

$136.6K

How much do trauma program manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for trauma program manager in Illinois is $64,517.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $58,100.00 per year, depending on experience, location, and employer.

What is a trauma program manager?

Trauma Program Managers are healthcare professionals, often nurses, responsible for overseeing and coordinating all aspects of a hospital's trauma program. They ensure that trauma care meets regulatory standards and guidelines, manage trauma team operations, and facilitate quality improvement initiatives. Their role also includes staff education, data collection, and reporting to ensure optimal patient outcomes and compliance with accreditation bodies such as the American College of Surgeons. Trauma Program Managers serve as liaisons between hospital administration, medical staff, and external agencies.

What does a trauma program manager do?

A trauma program manager (TPM) develops and oversees all operational nursing issues related to emergency trauma care at a hospital or medical facility. As a TPM, you manage all nurses in the trauma center and report to the trauma program director. Your responsibilities include improving the flow of patients through the center, coordinating care systems for different types of trauma, and contributing to the development and implementation of clinical treatment for all trauma patients. In performing your duties, you work closely with other nurses, physicians, surgeons, and medical staff to ensure this program is working smoothly and to address any issues in care delivery.

How does a trauma program manager typically collaborate with multidisciplinary teams to improve patient outcomes?

A Trauma Program Manager regularly works with physicians, nurses, trauma registrars, and ancillary staff to coordinate care and ensure compliance with trauma center standards. They facilitate multidisciplinary meetings, oversee performance improvement initiatives, and review trauma cases to identify areas for quality enhancement. By fostering open communication and providing education across departments, the Trauma Program Manager helps drive process improvements that directly impact patient outcomes and maintain trauma center accreditation.

What are the key skills and qualifications needed to thrive as a trauma program manager, and why are they important?

To thrive as a Trauma Program Manager, you need expertise in trauma nursing or emergency care, a bachelor’s or master’s degree in nursing, and a valid RN license, often complemented by experience in trauma program coordination. Familiarity with trauma registry databases, performance improvement processes, and certifications like TNCC (Trauma Nursing Core Course) or ATCN (Advanced Trauma Care for Nurses) is typically required. Strong leadership, organizational, and communication skills are crucial for managing multidisciplinary teams and ensuring compliance with trauma system standards. These competencies are vital for maintaining high standards of patient care, facilitating continuous quality improvement, and ensuring the trauma program meets accreditation requirements.

What is the difference between Trauma Program Manager vs Trauma Coordinator?

Trauma Program ManagerTrauma Coordinator
Oversees the entire trauma program, manages staff, develops policies, and ensures compliance with regulations.Supports trauma team operations, assists with patient care coordination, and maintains trauma registry data.

Both roles require knowledge of trauma protocols and certifications like TNCC or ATCN. The Trauma Program Manager typically has more administrative responsibilities, while the Trauma Coordinator focuses on clinical support and data management. Employers in hospitals and trauma centers often use both titles, with the Program Manager holding a broader leadership role. Understanding these differences helps in choosing the right career path or job search focus.

More about Trauma Program Manager jobs

What are the most commonly searched types of Trauma Program jobs in Illinois?

The most popular types of Trauma Program jobs in Illinois are:

What are popular job titles related to Trauma Program Manager jobs in Illinois?

For Trauma Program Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Trauma Program Manager jobs in Illinois look for?

The top searched job categories for Trauma Program Manager jobs in Illinois are:

What cities in Illinois are hiring for Trauma Program Manager jobs?

Cities in Illinois with the most Trauma Program Manager job openings:

Trauma Program Manager jobs near you
Infographic showing various Trauma Program Manager job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $64,517 per year, or $31 per hour.

Program Manager

The Link and Option Center, Inc.

South Holland, IL • On-site

$80 - $100/hr

Other

Posted 6 days ago

Key responsibilities

  • Oversee daily operations of the Mobile Crisis Response program and ensure 24/7 crisis response capacity.

  • Provide clinical and administrative supervision to crisis staff, including case consultations, de-escalation, and risk assessments.

  • Track key performance indicators, develop reports, and lead quality improvement initiatives to enhance crisis services.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Program Manager

Full Time Assignee South Holland, IL, US

3 days ago Requisition ID: 1024

Salary: $90,000.00 Annually

THE LINK & OPTION CENTER, INC.

Job Description

Program: Certified Community Behavioral Health Clinic (CCBHC)

Position Title: Program Manager- Crisis Triage Stabilization

Reports To: CCBHC Program Director - CCBHC

The Link & Option Center, Inc. is a Joint Commission–accredited outpatient State Certified Community Behavioral Health Clinic (CCBHC) serving the far Southside community and designated to serve the Southland region with locations in South Holland and Hazel Crest, Illinois. Founded in 1994, The Link & Option Center, Inc., provides comprehensive behavioral health services including assessment, psychiatry, therapy, crisis services, case management, and care coordination.

The Link & Option Center, Inc., is committed to delivering culturally competent, person-centered care that addresses both behavioral health needs and the social determinants impacting overall well-being. Through early identification, prevention, and treatment, The Link & Option Center, Inc., strives to improve the quality of life and strengthen the communities it serves.

Position Summary

The Program Manager is responsible for the clinical, operational, and administrative oversight of the Crisis Triage Stabilization Program within a Certified Community Behavioral Health Clinic (CCBHC). This role ensures the delivery of timely, trauma-informed, community-based crisis services in alignment with:

  • Illinois Department of Human Services (IDHS), Division of Mental Health (DMH)
  • Illinois 590 Crisis Care System and 988 Suicide & Crisis Lifeline requirements
  • CCBHC certification standards (SAMHSA)

The Program Manager leads a multidisciplinary crisis team providing rapid response, de-escalation, assessment, and stabilization services in the community, with the goal of diverting individuals from emergency departments, hospitalization, and law enforcement involvement whenever appropriate.

Essential Duties and Responsibilities 1. Program Leadership & Operations
  • Oversee daily operations of the Mobile Crisis Response program.
  • Ensure 24n crisis response capacity in alignment with CCBHC and Illinois 590 requirements.
  • Develop and maintain crisis response protocols, workflows, and dispatch procedures.
  • Coordinate staffing schedules to ensure continuous coverage.
  • Monitor response times and service accessibility benchmarks.

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Clinical Oversight & Supervision
  • Provide clinical and administrative supervision to crisis staff, including:
    • Qualified Mental Health Professionals (QMHPs)
    • Mobile Crisis Response Specialists
    • Peer Support Specialists (CPRS)
  • Facilitate:
    • Case consultations
    • Critical incident debriefings
    • Ongoing clinical coaching
  • Ensure adherence to trauma-informed, recovery-oriented, and culturally responsive practices.
  • Ensure staff provide:
    • Rapid mobile crisis response in community settings
    • De-escalation and stabilization services
    • Suicide and risk assessments
    • Safety planning and crisis intervention
  • Oversee high-risk cases and provide guidance on:
  • Involuntary hospitalization (as applicable)
  • Duty to warn/report
  • Ensure appropriate coordination with:
    • Law enforcement (when necessary)
    • Emergency medical services (EMS)
    • Hospitals and crisis stabilization units
  • Coordinate with:
    • 988 call centers
    • Illinois Crisis Assistance Response and Engagement (CARE Pilot (if applicable)
    • Regional crisis hubs and dispatch systems
  • Ensure seamless handoffs between:
    • Call centers ------> Mobile crisis teams ------> Stabilization services
  • Maintain strong relationships with community stakeholders and first responders.
  • Compliance & Documentation
    • Ensure services meet:
      • Illinois Rule 132 (if billed services apply)
      • CCBHC crisis service requirements
  • Medicaid documentation and billing standards
  • Oversee completion of:
    • Crisis assessments
    • Progress notes
    • Safety plans
  • Prepare for audits, including:
    • lDHS/DMH reviews
  • CCBHC certification and recertification

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6. Data, Reporting & Quality Improvement
  • Track and analyze key performance indicators (KPls), including:
    • Response times
    • Diversion from ER/hospitalization
  • Follow-up engagement within 24-72 hours
  • Develop reports for internal leadership and state reporting.
  • Lead Continuous Quality Improvement (CQI) initiatives to improve outcomes.
Staff Training & Development
  • Ensure all crisis staff are trained in:
    • Crisis intervention and de-escalation techniques
    • Suicide risk assessment (e.g., Columbia Suicide Severity Rating Scale)
    • Trauma-informed care
  • Cultural competency and equity
  • Coordinate onboarding and ongoing training requirements.
Minimum Qualifications
  • Master's degree in Social Work, Counseling, Psychology, or related field
  • Active Illinois clinical license required (LCSW, LCPC, LMFT, or equivalent)
  • Minimum 3-5 years of behavioral health experience,including crisis services
  • Minimum 2 years of supervisory or leadership experience
  • Experience with community-based crisis intervention and mobile response
  • Valid driver's license and ability to travel within service area
Preferred Qualifications
  • Experience working within:
    • Illinois 988 / 590 crisis system
    • CCBHC model
  • Certification or training in:
    • Crisis Prevention Institute (CPI)
    • Applied Suicide Intervention Skills Training (ASIST)
  • Experience collaborating with:
    • Law enforcement, EMS, hospitals
Core Competencies
  • Strong crisis management and decision-making skills
  • Advanced clinical assessment and risk evaluation
  • Leadership and team supervision
  • Knowledge of Illinois crisis systems and behavioral health regulations
  • Ability to perform effectively in high-pressure environments
  • Data-driven program management
Working Conditions
  • On-call responsibilities may be required
  • Field-based work in community settings
  • Exposure to high-risk, unpredictable crisis situations
Performance Expectations
  • Maintain compliance with:
  • CCBHC crisis standards
  • Rapid response times
  • Crisis stabilization outcomes
  • Reduction in hospitalizations and law enforcement involvement
  • Ensure high-quality documentation and audit readiness
  • Maintain a well-trained, responsive crisis team
Key Success Metrics
  • % of crises responded to within required timeframe
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