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Transportation Dispatcher information

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$10

$19

$29

How much do transportation dispatcher jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for transportation dispatcher in Indiana is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $23.12 per hour, depending on experience, location, and employer.

What does a transportation dispatcher do?

A transportation dispatcher schedules drivers for pickups and deliveries along particular routes. Trucking companies, charter bus companies, and school districts need transportation dispatchers to manage the daily logistics of large fleets of drivers. A transportation dispatcher is the point of contact for drivers and clients or vendors, coordinating to balance customer needs with drivers’ health and safety. Transportation dispatchers maintain up-to-date records, review driver logs to check for errors or violations, and monitor drivers’ hours.

What does a transportation dispatcher do?

A Transportation Dispatcher is responsible for coordinating and managing the movement of vehicles, drivers, and shipments to ensure timely and efficient deliveries. They communicate with drivers, assign routes, handle scheduling issues, and respond to unexpected problems such as delays or emergencies. Dispatchers also maintain records, track shipments, and use specialized software to optimize transportation operations. Their role is essential in the logistics and transportation industry to ensure that goods and passengers reach their destinations safely and on time.

What are the key skills and qualifications needed to thrive as a transportation dispatcher, and why are they important?

To thrive as a Transportation Dispatcher, you need strong organizational skills, knowledge of logistics or transportation management, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and fleet management tools is essential. Excellent communication, problem-solving, and multitasking abilities help you coordinate with drivers and address unexpected challenges. These skills ensure efficient routing, timely deliveries, and smooth operations in a fast-paced transportation environment.

How does a transportation dispatcher typically handle unexpected delays or changes in delivery schedules?

Transportation Dispatchers regularly face unforeseen events such as traffic jams, vehicle breakdowns, or weather issues. In these situations, they must quickly assess the problem, communicate with drivers, and adjust routes or schedules to minimize disruption. Effective dispatchers use logistics software and maintain constant communication with both drivers and clients to provide updates and ensure continued service. This adaptability and problem-solving are crucial parts of the daily routine, ensuring smooth operations despite challenges.
More about Transportation Dispatcher jobs

What are the most commonly searched types of Transportation Dispatcher jobs in Indiana?

The most popular types of Transportation Dispatcher jobs in Indiana are:

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For Transportation Dispatcher jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Transportation Dispatcher jobs in Indiana look for?

The top searched job categories for Transportation Dispatcher jobs in Indiana are:

What cities in Indiana are hiring for Transportation Dispatcher jobs?

Cities in Indiana with the most Transportation Dispatcher job openings:

What are popular job titles related to Transportation Dispatcher jobs in IN?

For Transportation Dispatcher jobs in IN, the most frequently searched job titles are:

Transportation Dispatcher jobs near you
Infographic showing various Transportation Dispatcher job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, and 2% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $41,529 per year, or $20 per hour.

Medical Transportation Dispatcher | Multiple shifts available

Indianapolis, IN • On-site

Welltrans
See more jobs at Welltransexternal

Full-time

Re-posted 22 days ago

Job description

Description:

MULTIPLE SCHEDULES ||AM Shift (5:00am-1:30pm) & PM Shift (1:00pm-9:30pm)
Position Overview

We are seeking a detail-oriented, customer-focused, and self-driven Transportation Dispatcher  to join our team. In this role, you will coordinate and manage transportation services, ensuring efficient trip scheduling, accurate data entry, and high-quality service for clients and providers. This is a fast-paced, in office position that requires strong communication, organization, and problem-solving skills.


About WellTrans

WellTrans is dedicated to eliminating transportation as a barrier to good health by ensuring members can reliably reach the care they need. With over 20 years of experience serving the Medicaid and Medicare community, the company prioritizes safe, secure, and on-time transportation for every trip. WellTrans works closely with members to understand and meet their transportation needs while supporting a network of providers that offer a wide range of accommodations, including wheelchair-accessible vehicles, bus service, and overnight trips. By coordinating the logistics, WellTrans allows members to focus on their health while receiving dependable service from a team that is deeply connected to the communities it serves. 


WellTrans is a Certified Minority and Disabled Veteran owned business and an equal opportunity employer. 


Key Responsibilities

  • Schedule, coordinate, route, and dispatch trips across a diverse network of transportation providers
  • Prioritizing tasks to ensure daily completion
  • Manage trip administration for providers and drivers, including mileage reimbursement programs
  • Collaborate with transportation providers and healthcare facilities to resolve transportation service issues
  • Assign reservations to providers to maximize efficiency and meet client demand
  • Maintain consistent, professional communication with transportation providers and day-time team members and leaders
  • Ensure accurate and timely data entry for all trips
  • Support additional operational tasks and responsibilities as assigned
Requirements:

 Core Competencies & Qualifications

  • Strong analytical and problem-solving skills
  • Basic understanding of customer service skills
  • Proficient understanding of general technology use
  • Able to fully work the shift with professionalism throughout all hours
  • Excellent verbal and written communication
  • Customer-focused mindset with a commitment to service excellence
  • Ability to work effectively with diverse individuals and teams
  • General understanding of transportation systems

Education & Experience

  • High school diploma or GED required
  • 1–2 years of customer service experience in a high-volume, inbound call center preferred
  • 1–2 years of dispatching, routing, or scheduling experience preferred
  • Prior call center experience strongly preferred
  • Knowledge of transit systems is a plus
  • Familiarity with health insurance guidelines and covered services is a plus

Skills & Abilities

  • Exceptional customer service and phone communication skills
  • Proficiency in Microsoft Word, Teams, Excel, and Outlook
  • Strong attention to detail and organizational skills
  • Ability to work independently and collaboratively in a team environment
  • Comfortable handling high call volumes while maintaining accuracy and professionalism