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Touchnet Jobs (NOW HIRING)

William Paterson University

Administers and maintains Banner Student Accounts and related technologies, including TouchNet and other student financial systems. Coordinates system testing, validates upgrades, investigates system ...

WSU -

Staff Accountant, Treasury

Dayton, OH

$50K/yr

Serve as a treasury subject-matter expert for Banner, TouchNet, and banking platforms, supporting troubleshooting, testing, and implementation of process improvements. Review, reconcile, and settle ...

UAB

FINANCIAL AFFAIRS ASSOCIATE II

Tampa, FL · On-site

$15 - $15.45/hr

Assists with Touchnet Cashiering to process student and departmental deposits. Balance cash, checks and credit cards of all deposits received for the current day. Verify and process Advancement and ...

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How much do touchnet jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for touchnet in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Touchnet administrator?

A Touchnet administrator is a professional who manages and supports the Touchnet payment and commerce platform used by educational institutions for processing tuition payments, campus commerce, and other financial transactions. Their responsibilities include configuring payment systems, troubleshooting user issues, ensuring compliance with security standards, and providing training and support to staff and students. They play a key role in maintaining the reliability and integrity of campus financial operations.

What are the key skills and qualifications needed to thrive as a Touchnet administrator?

To thrive as a Touchnet Administrator, you need a solid background in information technology, database management, and experience with financial or campus transaction systems, often supported by a relevant degree. Familiarity with Touchnet software, payment gateways, PCI compliance, and integration with student information systems is typically required. Strong problem-solving, communication, and attention to detail are important soft skills for supporting users and resolving technical issues efficiently. These skills ensure the secure and reliable management of campus commerce systems, supporting critical financial operations and user satisfaction.

What are some typical challenges faced by professionals working with Touchnet systems in higher education environments?

Professionals managing Touchnet systems often encounter challenges such as coordinating between various campus departments to ensure seamless payment processing and resolving integration issues with other campus software systems, like student information and financial platforms. Staying updated with compliance standards, such as PCI DSS, and managing regular software updates can also be demanding. Additionally, troubleshooting user issues and providing timely support during high-traffic periods, like tuition deadlines, requires strong communication and problem-solving skills.

What is the difference between Touchnet vs Student Accounts Coordinator?

AspectTouchnetStudent Accounts Coordinator
Primary RoleProvides payment processing and online transaction solutions for educational institutionsManages student account billing, payments, and financial records
Required CredentialsIT or software proficiency, sometimes certifications in payment systemsFinancial or administrative background, often with customer service skills
Work EnvironmentTechnology-focused, often in IT or finance departmentsAdministrative offices within educational institutions
Industry UsageHigher education, colleges, universitiesHigher education, colleges, universities

While Touchnet is a technology provider offering payment solutions, the Student Accounts Coordinator manages student billing and payments. Both roles are integral to financial operations in educational settings but differ in focus: Touchnet provides the tools, whereas the Student Accounts Coordinator handles the day-to-day account management.

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Touchnet jobs near you
Infographic showing various Touchnet job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Assistant Bursar Fees - Office of the Bursar - UT Chattanooga

The University of Tennessee

Chattanooga, TN • On-site

$60K - $65K/yr

Full-time

Posted 24 days ago

Key responsibilities

  • Manage BANNER functionality by developing reports, rules, scripts, and documentation related to upgrades, processing changes, and new fees for the Bursar's Office, DASH, TouchNet, and shared drives

  • Perform testing, training, troubleshooting, and support for BANNER, TouchNet, and related systems, including processing semester rules, refunds, fees, and interfacing with third-party software

  • Process financial transactions such as Title IV updates, ACH refunds, prepayment reconciliations, and student account adjustments, ensuring accuracy and compliance

Job description


The Assistant Bursar Fees assists the Bursar's Office with the implementation of the student information BANNER and assists users, parents, and students with all Banner related needs.
Responsibilities
  • Responsible for managing BANNER functionality including developing reports, rules and scripts, and documentation resulting from upgrades to BANNER, changes in processing, adding of new fees, and any developments for the Bursar's Office, DASH, TouchNet and the shared drive entries
  • Performs BANNER and TouchNet testing, training, and support to Bursar's office staff
  • Performs testing all rules relating to refunds, course fees, lab fees, Distance Learning fees, Differential fees, E-Books, Total MOCS Access and any other miscellaneous fees
  • Maintains upgrades and releases, and processing semester rules (Fall, SPRING, Summer) and any duties relating to the maintenance of BANNER
  • Maintains third-party software and interfaces such as TouchNet cashiering, credit card processing, electronic refunds, and deposits.
  • Checks UC4 to ensure holds are added and removed successfully
  • Performs troubleshooting of issues as they arise with all automatic systems within the department
  • Assists with responding to daily questions as they arise from Customer Service Specialist relating to the On-Line Receipting (OLR) in DASH
  • Supervises and monitors parking decal audit and distribution
  • Processes Title IV updates, reviews rejected refunds from ACH deposits, and performs monthly reconciliation of prepayments for scholarships and other related programs
  • Processes returns of ACH checks for students and parents
  • Performs setup rules in BANNER to assess all tuition and fees for the campus including Distance Learning fees for "D" campus, Differential fees, Credit by Exam fees, PMBA, and EMBA fees audit
  • Performs setup refund rules and withdrawal/drop dates to ensure students receive the appropriate prorated refund at the time of their drop/withdrawal
  • Performs setup and maintains the cashier, student and veteran installment plans for students to choose from via Touch Net each semester
  • Maintains and reviews orientation fees for all terms, enters and audits extension and late fees for the required plans
  • Runs End-of-Day processes in BANNER daily to maintain integrity and accuracy of students' accounts
  • Runs transfer voucher processes to send necessary data to UT Knoxville weekly
  • Closes TouchNet sessions daily to ensure reconciliation between TouchNet and BANNER are accurate
  • Approves refunds as they are sent to the Sr. Associate Vice Chancellor for review and approval
  • Resets student pins as needed to allow students access to the TouchNet system
  • Serves on the duplicate ID committee by updating the documents with Bursar decisions on each student shared drive
  • Serves as holds trainer for all University employees to gain access to add and/or remove holds
  • Serves as backup to the Associate Bursar during approved leave and absences

Knowledge, Skills, and Abilities
  • Detail oriented with excellent oral and communication skills
  • Ability to work in a stressful, high energy, fast paced environment
  • Multi-task oriented, team leader, focused, and able to work with the public
  • Knowledge of BANNER, Oracle, and/or other Student Information Systems
  • EXCEL, Microsoft Access required

Application Review
Review of applications will begin August 24, 2026, and will continue until the position is filled. Applications received bythis datewill receive priority consideration.
Qualifications
Minimum: Requires a bachelor's degree in business, computer science, or related field; one year of relevant experience, proficient in Excel and Microsoft Access; or an equivalent combination of education, training, and experience. Excel and Microsoft Access is required.
Preferred: Master's degree in business, computer science, or related field; 2-3 years in Higher Education, preferably in a Bursar or Financial Aid Office; 1-2 years' experience working with BANNER or similar Student Information Systems is preferred.
Work Location:
  • University of Tennessee - Chattanooga, TN Campus
  • This is a fully on-site position

Compensation and Benefits:
  • UT Market Range: MR10
  • Anticipated hiring salary: $60,250 - $65,000
  • Find more information on the UT Market Range structure
  • Find more information on UT Benefits

ABOUT US
The University of Tennessee at Chattanooga is in the heart of one of Tennessee's largest and most dynamic cities. As a national model for metropolitan universities, UTC collaborates with its many regional partners to offer an experiential learning environment with outstanding teaching scholars in 128 undergraduate degree programs and 55 graduate programs-at both the master's and doctoral levels. UTC and Chattanooga-nationally recognized for its downtown redevelopment and wealth of outdoor recreation-are inextricably linked, and the University is central to the workforce and economic development efforts of the region and the state.
Colleges of Arts and Sciences; Business; Engineering and Computer Science; Health, Education and Professional Studies; and the Honors College are home to an array of award-winning programs from Nursing to Computer Science, Entrepreneurship to Veteran Student Support. Innovation is a strategic focus, and UTC research and development in smart city technology is an industry leader. UTC is the first and only university in the country with access to a managed, commercial quantum computing network, and we are introducing an artificial intelligence initiative involving entities across campus and engaging partners throughout the region.
From our deep ties to the city of Chattanooga to our national reputation for innovation and hands-on learning, UTC stands out as a university where students thrive, faculty inspire, and partnerships create real impact.

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