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Touchnet Jobs (NOW HIRING)

Sr Client Success Manager

Lenexa, KS ยท On-site +1

$75K - $85K/yr

Identifying client's business direction and aligning TouchNet solutions for client success. Builds effective long-term relationships and a high level of satisfaction with key senior-level decision ...

Sr Client Success Manager

Lenexa, KS ยท On-site +1

$75K - $85K/yr

Identifying client's business direction and aligning TouchNet solutions for client success. Builds effective long-term relationships and a high level of satisfaction with key senior-level decision ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

TouchNet and ECSI are looking for a motivated Proposal Writer to join the Proposal team, specifically focused on technical writing of RFPs, RFIs and Proposals within the Higher Education industry. We ...

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Touchnet information

See salary details

$8

$26

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How much do touchnet jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for touchnet in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Touchnet Administrator, and why are they important?

To thrive as a Touchnet Administrator, you need a solid background in information technology, database management, and experience with financial or campus transaction systems, often supported by a relevant degree. Familiarity with Touchnet software, payment gateways, PCI compliance, and integration with student information systems is typically required. Strong problem-solving, communication, and attention to detail are important soft skills for supporting users and resolving technical issues efficiently. These skills ensure the secure and reliable management of campus commerce systems, supporting critical financial operations and user satisfaction.

What is the difference between Touchnet vs Student Accounts Coordinator?

AspectTouchnetStudent Accounts Coordinator
Primary RoleProvides payment processing and online transaction solutions for educational institutionsManages student account billing, payments, and financial records
Required CredentialsIT or software proficiency, sometimes certifications in payment systemsFinancial or administrative background, often with customer service skills
Work EnvironmentTechnology-focused, often in IT or finance departmentsAdministrative offices within educational institutions
Industry UsageHigher education, colleges, universitiesHigher education, colleges, universities

While Touchnet is a technology provider offering payment solutions, the Student Accounts Coordinator manages student billing and payments. Both roles are integral to financial operations in educational settings but differ in focus: Touchnet provides the tools, whereas the Student Accounts Coordinator handles the day-to-day account management.

What is a Touchnet administrator?

A Touchnet administrator is a professional who manages and supports the Touchnet payment and commerce platform used by educational institutions for processing tuition payments, campus commerce, and other financial transactions. Their responsibilities include configuring payment systems, troubleshooting user issues, ensuring compliance with security standards, and providing training and support to staff and students. They play a key role in maintaining the reliability and integrity of campus financial operations.

What are some typical challenges faced by professionals working with Touchnet systems in higher education environments?

Professionals managing Touchnet systems often encounter challenges such as coordinating between various campus departments to ensure seamless payment processing and resolving integration issues with other campus software systems, like student information and financial platforms. Staying updated with compliance standards, such as PCI DSS, and managing regular software updates can also be demanding. Additionally, troubleshooting user issues and providing timely support during high-traffic periods, like tuition deadlines, requires strong communication and problem-solving skills.
More about Touchnet jobs
What cities are hiring for Touchnet jobs? Cities with the most Touchnet job openings:
What states have the most Touchnet jobs? States with the most job openings for Touchnet jobs include:
Infographic showing various Touchnet job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Sr Client Success Manager

Sr Client Success Manager

Global Payments

Lenexa, KS โ€ข On-site, Remote

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary

Responsible for the ongoing development, while creating a growth and retention strategy by building out new and existing relationships with strategic clients. Identifying client's business direction and aligning TouchNet solutions for client success. Builds effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers. The CSM utilizes Strategic Account Management (SAM) to build value-driven relationships with key decision makers to secure long-term relationships, measurable account development and contract renewal.

Key Responsibilities:

  • Conduct regular outbound client calls/meetings

  • Conduct meetings to learn and understand client's business processes and future direction as it relates to campus commerce

  • Develop a strong functional level understanding of the TouchNet product suite

  • Exhibit strong persuasive ability to invest in TouchNet. This skill is especially required when a client is being courted by competition

  • Build and present business/account reviews to audiences of 2-15 attendees. Exhibit a long-term perspective of product and business process alignment

  • Act as a resource to team members. Train junior level CSMs on effective ways to build relationships and conduct conversations in a manner of growing TouchNet investment

  • Solicit ongoing customer feedback, ensuring customer satisfaction and building customer loyalty. Effectively provide feedback to TouchNet CAB and PAB leadership

  • Organize cross-team efforts between Product, Sales, Support, Service and Implementation

  • Be a resource for sharing best practices to customers; build a strong network of subject matter experts within the territory

  • Travel to client sites and trade shows

Qualifications:

Education

  • Bachelor Degree is preferred

  • 5+ years experience in technical account management

  • 5+ years experience with Touchnet products

  • Additional work experience may be substituted for the preferred degree requirement.

Experience and Capabilities Needed:

  • High-level functional knowledge of TouchNet products

  • Experience managing a strategic account portfolio with proven client retention success rates

  • Prior experience in a client facing role, both internal and external, with all levels of stakeholders

  • Customer relationship management, account management or sales experience with a technology-based company, preferred. Payment processing industry experience helpful.

  • Comfortable calling into accounts at all levels, discussing business needs and suggesting new and innovative solutions to drive customer value from product

  • Adept at salavaging at-risk clients and re-selling the TouchNet value proposition

  • Strong attention to detail, required

  • Excellent written and interpersonal communication skills, required

  • Support and implementation of software/hardware in an enterprise level environment, required

  • Experience in higher education, preferred

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at:

https://jobs.globalpayments.com/en/why-global-payments/benefits

This role is eligible to be primarily remote within the United States. However, candidates must reside within a reasonable commuting distance to one of our office locations, as occasional on-site presence may be required for team meetings, training sessions, or company events.

#LI-Remote

$75,000 - $85,000

The above represents the expected base salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience and other job-related factors.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.