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Ticketing Jobs in Indiana (NOW HIRING)

This role works within the TAC's ticketing system to resolve Level 1 end user issues. The Systems Analyst must deliver exemplary customer service while following all SOPs to complete customer ...

Respond to and resolve client service requests through the MSP ticketing system. * Meet or exceed established service level agreements (SLAs) for response and resolution times. * Perform moves, adds ...

Respond to and resolve client service requests through the MSP ticketing system. * Meet or exceed established service level agreements (SLAs) for response and resolution times. * Perform moves, adds ...

Respond to and resolve client service requests through the MSP ticketing system. * Meet or exceed established service level agreements (SLAs) for response and resolution times. * Perform moves, adds ...

Airport Customer Service Agent PT - EVV

Evansville, IN · On-site

$14.75 - $19.75/hr

Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems. * Direct ...

Showing results 41-60

Ticketing information

See Indiana salary details

$12

$18

$26

How much do ticketing jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for ticketing in Indiana is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.90 per hour, depending on experience, location, and employer.

What is a ticketing job?

Ticketing jobs involve managing the sale, distribution, and validation of tickets for events, transportation, or venues. Professionals in this field may work at concert halls, sports arenas, theaters, airlines, or public transportation companies. Responsibilities typically include assisting customers with ticket purchases, resolving issues related to bookings or seating, and ensuring smooth entry to events or services. Strong customer service skills and attention to detail are essential in ticketing roles.

What are the key skills and qualifications needed to thrive as a ticketing agent?

To thrive as a Ticketing Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, reservation systems (such as Amadeus or Sabre), and point-of-sale platforms is often required. Excellent customer service, problem-solving abilities, and clear communication help you efficiently assist customers and resolve issues. These skills are crucial for ensuring accurate bookings, customer satisfaction, and smooth daily operations.

What are some common challenges faced in a ticketing role, and how can they be managed effectively?

A common challenge in ticketing roles is handling high volumes of customer inquiries, especially during peak event times or when technical issues arise. Effective time management, clear communication, and familiarity with ticketing software are essential for staying organized and resolving issues promptly. Collaborating closely with event coordinators and technical teams helps ensure smooth operations and quick resolution of unexpected problems. Developing good problem-solving skills and maintaining a calm, customer-focused approach can make these challenges more manageable.

What is the difference between Ticketing vs Customer Service Representative?

AspectTicketingCustomer Service Representative
Required CredentialsBasic computer skills, sometimes certifications in ticketing systemsCommunication skills, customer service training
Work EnvironmentCall centers, online support platformsRetail, call centers, service desks
Employer & Industry UsageIT, transportation, event managementRetail, hospitality, telecom
Common Search & ComparisonTicketing vs Customer ServiceTicketing vs Customer Service Representative

Ticketing roles focus on managing support tickets, tracking issues, and using specialized software, often within technical or event industries. Customer Service Representatives handle direct customer interactions, providing assistance and resolving inquiries across various sectors. While both roles involve customer interaction, ticketing is more technical and process-oriented, whereas customer service is more communication-focused.

What are the most commonly searched types of Ticketing jobs in Indiana?

The most popular types of Ticketing jobs in Indiana are:

Infographic showing various Ticketing job openings in Indiana as of August 2026, with employment types broken down into 1% Internship, 76% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $39,000 per year, or $18.8 per hour.

Procurement Support Administrator

Instant Serve LLC

Indianapolis, IN • On-site

$21.47 - $25/hr

Contractor

Re-posted 22 days ago


Job description

Title: Procurement Support Administrator
Location: 402 W Washington St, Indianapolis, IN 46204
Pay Rate:  Pay Rate in between  $21.47 and $25/ hr on 1099 all inclusive 
Duration: 9+ Months 
Job Overview
The Procurement Agency Support Administrator will play a key role in supporting procurement processes by performing critical administrative tasks and providing resolution support. This position involves coordinating procurement activities, managing contracts, and ensuring compliance with agency policies and timelines. The role requires strong attention to detail, excellent communication skills, and the ability to manage multiple tasks efficiently.
Key Responsibilities
Conduct basic contract reviews to identify and address Personally Identifiable Information (PII) concerns.
Prepare and post contracts, requests for quotes (RFQs), and related documentation to online platforms in accordance with agency standards.
Handle support tickets and phone calls to assess, research, and resolve issues or inquiries raised by requestors.
Collaborate with requestors to provide guidance and resolution for procurement-related tasks or challenges.
Maintain organized records and ensure compliance with relevant policies, procedures, and timelines.
Provide excellent customer service and ensure clear communication with internal and external stakeholders.
Required/Desired Skills
Required: 2+ years of experience in procurement, contract management, or a related field.
Required: 2+ years of experience in ticketing systems or customer service platforms.
Required: 2+ years of knowledge of state procurement policies and procedures.
Required: Degree or coursework in business administration, business management, public administration, or finance (2+ years of relevant experience).
Required: Experience in research, problem-solving, and troubleshooting via multiple resources to assist with data cleanup and quality for both ticket support and contracts.
Required: Strong problem-solving skills to assess, research, and resolve procurement-related issues effectively.
Required: Strong organizational and communication skills.
Desired: Background in legal studies.
Nice to Have: Prior experience working with ServiceNow.
Nice to Have: Data visualization experience (e.g., Power BI).
Nice to Have: Template creation, inventory module, or item catalog management experience (e.g., PeopleSoft v9.2).
Preferred Qualifications
Previous experience in procurement, contract management, or related fields.
Familiarity with procurement processes, contract management, and public sector regulations.
Experience in ticketing systems or customer service platforms.

InstantServe is Proud to be an EOE and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.   Applicants with disabilities that require accommodation or assistance in a position please call 202-701-1667 or email  contact@iserveworld.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. 


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About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

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