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Ticketing Director Jobs (NOW HIRING)

AEG

Director of Revenue and Ticketing

Sioux Falls, SD · On-site

Director of Revenue and Ticketing Team: Sioux Falls Canaries Location: Sioux Falls, South Dakota Reports To: President and General Manager Department: Sales FLSA Status: Exempt Employment Type ...

Unifi Aviation, LLC

Ticketing Agent

Lihue, HI · On-site

Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

Unifi Aviation, LLC

Ticketing Agent

Lihue, HI · On-site

Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

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Ticketing Director information

What does a ticketing director do?

A Ticketing Director oversees all aspects of ticket sales and distribution for events, venues, or organizations. They manage ticketing systems, coordinate with marketing and sales teams, and ensure a smooth ticket purchasing experience for customers. Their responsibilities also include supervising ticketing staff, analyzing sales data, and developing strategies to maximize revenue. Ticketing Directors often work closely with event organizers to plan seating arrangements and resolve any ticketing issues that arise.

What are the key skills and qualifications needed to thrive as a ticketing director, and why are they important?

To thrive as a Ticketing Director, you need expertise in box office operations, revenue management, and event ticketing, often backed by a degree in business, sports management, or a related field. Familiarity with ticketing platforms such as Ticketmaster, CRM systems, and analytics tools is typically required. Strong leadership, problem-solving, and communication skills help manage teams, resolve customer issues, and coordinate with event stakeholders. These abilities are vital for maximizing ticket sales, ensuring smooth event operations, and delivering a high-quality customer experience.
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Ticketing Director jobs near you
Infographic showing various Ticketing Director job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Director, VIP Ticketing & Experiences

Manhattan, NY • On-site

Warner Music Group
Music Bands and Freelance Musicians • 1 - 5K employees
Learn more about Warner Music Groupexternal

$100K - $120K/yr

Other

Re-posted 7 days ago

Warner Music Group rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Title

Director, VIP Ticketing & Experiences

Responsibilities
  • Develop, sell, and execute VIP ticketing programs across a roster of artists.
  • Own the full lifecycle of VIP experiences, from concepting and pricing to execution and settlement, ensuring each program is commercially successful and aligned with the artist’s vision.
  • Concept and develop VIP ticketing packages tailored to each artist and tour.
  • Own the P&L for VIP programs, including pricing strategy and forecasting.
  • Lead artist and management conversations to pitch, refine, and approve VIP offerings.
  • Design fan experiences that are operationally feasible and aligned with artist expectations.
  • Oversee execution planning, ensuring all VIP elements are clearly defined and delivered.
  • Provide ongoing ticketing updates, performance tracking, and sales reporting.
  • Manage financial settlements for shows in coordination with finance and tour teams.
  • Partner closely with tour logistics to ensure seamless on‑site execution.
  • Coordinate across internal teams, including production, creative, and operations, to bring programs to life.
Qualifications
  • Strategic and detail‑oriented, able to move from big‑picture concepting to on‑the‑ground execution.
  • Comfortable owning financial outcomes and making decisions that impact profitability.
  • Confident working directly with artists, managers, and agents.
  • Understanding of the pace and complexity of live touring environments.
  • Highly organized, able to manage multiple tours and timelines simultaneously.
  • Experience in VIP ticketing and experiences.
Preferred Qualifications
  • 7+ years of experience in VIP ticketing, touring, live events, or experiential programs.
  • Strong understanding of ticketing platforms and tour operations.
  • Experience building and managing P&Ls.
  • Familiarity with settlement processes for live events.
  • Existing relationships with artist teams, managers, or agencies.
Work Requirements

This position requires a minimum of 4 days per week in the office.

Compensation

Salary Range: $100,000 to $120,000 annually. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Equal Opportunity Employer

Warner Music Group is an Equal Opportunity Employer.

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