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Ticketing Director Jobs (NOW HIRING)

National Association of latino Arts and Cultures

Associate Director of Visitor Experience & Ticketing Spoleto Festival USA is internationally recognized as America's premier performing arts festival. For 17 days and nights each spring, Spoleto ...

AEG

VP of Ticketing

Eugene, OR · On-site

Direct the creation of mid-season recaps, end-of-year reports, and attendance and revenue analyses ... Strong understanding of the ticketing landscape (season memberships, group sales, premium seating ...

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Ticketing Director information

What does a ticketing director do?

A Ticketing Director oversees all aspects of ticket sales and distribution for events, venues, or organizations. They manage ticketing systems, coordinate with marketing and sales teams, and ensure a smooth ticket purchasing experience for customers. Their responsibilities also include supervising ticketing staff, analyzing sales data, and developing strategies to maximize revenue. Ticketing Directors often work closely with event organizers to plan seating arrangements and resolve any ticketing issues that arise.

What are the key skills and qualifications needed to thrive as a ticketing director, and why are they important?

To thrive as a Ticketing Director, you need expertise in box office operations, revenue management, and event ticketing, often backed by a degree in business, sports management, or a related field. Familiarity with ticketing platforms such as Ticketmaster, CRM systems, and analytics tools is typically required. Strong leadership, problem-solving, and communication skills help manage teams, resolve customer issues, and coordinate with event stakeholders. These abilities are vital for maximizing ticket sales, ensuring smooth event operations, and delivering a high-quality customer experience.
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Ticketing Director jobs near you
Infographic showing various Ticketing Director job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Assistant/Associate Director, Concerts & Special Events Ticketing

Auburn, AL • On-site

Auburn University
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Auburn Universityexternal

$13.50 - $16.75/hr

Other

Re-posted 7 days ago

Auburn University rating

6.5

Company rating: 6.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

Job description

Overview

Power the ticketing experience for concerts and special events with Auburn Athletics!

We are seeking an Assistant or Associate Director of Concerts & Special Events Ticketing to provide comprehensive ticketing and event services for concerts and non-athletic events hosted within Auburn Athletics facilities. This position serves as the primary ticketing contact for assigned promoters and clients and manages event ticketing operations from initial setup through event settlement. The Assistant Director supports revenue generation efforts while ensuring exceptional customer service, operational efficiency, and compliance with University, SEC, NCAA, and state regulations.

Responsibilities
  • Serves as the primary ticketing contact for promoters and clients hosting concerts and special events within Auburn Athletics facilities.
  • Assists and manages event setup and maintenance within the ticketing system, including inventory, pricing structures, offers, promotions, and ticket programs.
  • Provides venue-specific ticketing information including seating configurations, ticketing requirements, and revenue projections.
  • Serves as Ticketing Manager on Duty for assigned concerts and special events, overseeing day-of-show ticketing and box office operations.
  • Assists with customer service escalations, ticketing issues, and operational troubleshooting before, during, and after events.
  • Assists with event settlements, financial reconciliations, promoter reporting, and post-event analysis.
  • Supports ticket sales and revenue-generating initiatives through pricing strategies, promotions, and sales campaigns.
  • Collaborates with Auburn Athletics external units, including Marketing, Special Events, Event Operations, Sales & Retention, and Tigers Unlimited, to ensure successful event execution.
  • Assists in training and scheduling temporary box office staff, student employees, and event workers.
  • Assists with football ticket operations, Neville Arena Box Office operations on football gamedays, and other athletic ticketing responsibilities as assigned while ensuring compliance with all University, SEC, NCAA, and state regulations.
Qualifications

Assistant Director Level:

  • Bachelor's degree plus 2 years of experience in ticketing operations, event or entertainment operations, venue operations, customer service, sales operations, athletics administration, or a related field.

OR

  • Master's degree

Associate Director Level:

  • Bachelor's Degree and 4 years of experience in ticketing operations, event or entertainment operations, venue operations, customer service, sales operations, athletics administration, or a related field

OR

  • Master's Degree and 3 years of experience in ticketing operations, event or entertainment operations, venue operations, customer service, sales operations, athletics administration, or a related field.
Contract Type

Continuing

Why Work at Auburn?
  • Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
  • Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
  • We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
  • Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
  • A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.

Posted Date

8/6/2026

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