Director, Ticket Operations and Systems DIRECT REPORTS N/A RESPONSIBILITIES Ticketing Systems Administration * Administer Ticketmaster/SeatGeek and related ticketing technologies. * Configure events ...
Director, Ticket Operations and Systems DIRECT REPORTS N/A RESPONSIBILITIES Ticketing Systems Administration * Administer Ticketmaster/SeatGeek and related ticketing technologies. * Configure events ...
Full-time Associate Director of Ticketing Services
Houston, TX · On-site
$85 - $110/hr
Reporting to the Director of Ticketing Services, this role assists with Tessitura administration for the Marketing Department, pricing support, reporting accuracy, and patron services standards, as ...
Full-time Associate Director of Ticketing Services
Houston, TX · On-site
$85 - $110/hr
Reporting to the Director of Ticketing Services, this role assists with Tessitura administration for the Marketing Department, pricing support, reporting accuracy, and patron services standards, as ...
Marketing & Ticketing Coordinator
$46K - $64K/yr
S. and gain direct exposure to event marketing, audience growth, ticketing operations, PR coordination, and live event execution. Key responsibilities * Execute B2B and B2C email marketing campaigns ...
Marketing & Ticketing Coordinator
$46K - $64K/yr
S. and gain direct exposure to event marketing, audience growth, ticketing operations, PR coordination, and live event execution. Key responsibilities * Execute B2B and B2C email marketing campaigns ...
Marketing & Ticketing Coordinator
Manhattan, NY · On-site
$46K - $64K/yr
S. and gain direct exposure to event marketing, audience growth, ticketing operations, PR coordination, and live event execution. Key responsibilities * Execute B2B and B2C email marketing campaigns ...
Quick apply
Marketing & Ticketing Coordinator
Manhattan, NY · On-site
$46K - $64K/yr
S. and gain direct exposure to event marketing, audience growth, ticketing operations, PR coordination, and live event execution. Key responsibilities * Execute B2B and B2C email marketing campaigns ...
Director, Ticket Operations and Systems DIRECT REPORTS N/A RESPONSIBILITIES Ticketing Systems Administration * Administer Ticketmaster/SeatGeek and related ticketing technologies. * Configure events ...
Director, Ticket Operations and Systems DIRECT REPORTS N/A RESPONSIBILITIES Ticketing Systems Administration * Administer Ticketmaster/SeatGeek and related ticketing technologies. * Configure events ...
Reporting to the Director of Ticketing Services, this role assists with Tessitura administration for the Marketing Department, pricing support, reporting accuracy, and patron services standards, as ...
Reporting to the Director of Ticketing Services, this role assists with Tessitura administration for the Marketing Department, pricing support, reporting accuracy, and patron services standards, as ...
Ticketing Agent
Plymouth, NH · On-site
Agents work efficiently to conduct ticket sales transactions but are also responsive to positively answering or directing guest's questions and/or concerns. * Ability to handle cash and credit card ...
Ticketing Agent
Plymouth, NH · On-site
Agents work efficiently to conduct ticket sales transactions but are also responsive to positively answering or directing guest's questions and/or concerns. * Ability to handle cash and credit card ...
Provide onsite event support as needed, assisting with box office operations, ticketing-related issues, and stakeholder requests. * Assist Ticketing Managers, Senior Ticketing Managers, and Directors ...
Provide onsite event support as needed, assisting with box office operations, ticketing-related issues, and stakeholder requests. * Assist Ticketing Managers, Senior Ticketing Managers, and Directors ...
LN Concerts, Ticketing Coordinator
New York, NY · On-site
$19.75 - $25.25/hr
Provide onsite event support as needed, assisting with box office operations, ticketing-related issues, and stakeholder requests. * Assist Ticketing Managers, Senior Ticketing Managers, and Directors ...
LN Concerts, Ticketing Coordinator
New York, NY · On-site
$19.75 - $25.25/hr
Provide onsite event support as needed, assisting with box office operations, ticketing-related issues, and stakeholder requests. * Assist Ticketing Managers, Senior Ticketing Managers, and Directors ...
Ticketing Agent
Plymouth, NH · On-site
Agents work efficiently to conduct ticket sales transactions but are also responsive to positively answering or directing guest's questions and/or concerns. * Ability to handle cash and credit card ...
Ticketing Agent
Plymouth, NH · On-site
Agents work efficiently to conduct ticket sales transactions but are also responsive to positively answering or directing guest's questions and/or concerns. * Ability to handle cash and credit card ...
Agents work efficiently to conduct ticket sales transactions but are also responsive to positively answering or directing guest's questions and/or concerns. * Ability to handle cash and credit card ...
Agents work efficiently to conduct ticket sales transactions but are also responsive to positively answering or directing guest's questions and/or concerns. * Ability to handle cash and credit card ...
Answers Portal Host - Ticketing
Inglewood, CA · On-site
$20 - $22/hr
Ticketing support should be provided in a friendly and accurate manner, while maintaining a ... direct sunlight. * Ability to work in environments with elevated noise levels, crowds, and ...
Answers Portal Host - Ticketing
Inglewood, CA · On-site
$20 - $22/hr
Ticketing support should be provided in a friendly and accurate manner, while maintaining a ... direct sunlight. * Ability to work in environments with elevated noise levels, crowds, and ...
Ticket Agent
Tucson, AZ · On-site
$15.15 - $16/hr
The position will be responsible for warmly greeting customers, processing ticket transactions, redemption of tickets, and directing patrons as needed. The Ticketing Agent will manage ...
Ticket Agent
Tucson, AZ · On-site
$15.15 - $16/hr
The position will be responsible for warmly greeting customers, processing ticket transactions, redemption of tickets, and directing patrons as needed. The Ticketing Agent will manage ...
Ticketing Associate - Part Time
Chicago, IL · On-site
$18.47/hr
This position reports to the Associate Director of Audience Services and Ticketing Supervisor and ... works as part of a team of trained associates. Paid training will be provided. Compensation: This ...
Ticketing Associate - Part Time
Chicago, IL · On-site
$18.47/hr
This position reports to the Associate Director of Audience Services and Ticketing Supervisor and ... works as part of a team of trained associates. Paid training will be provided. Compensation: This ...
Ticketing Associate - Part Time
Chicago, IL · On-site
$18.47/hr
This position reports to the Associate Director of Audience Services and Ticketing Supervisor and works as part of a team of trained associates. Paid training will be provided. Compensation: This ...
Ticketing Associate - Part Time
Chicago, IL · On-site
$18.47/hr
This position reports to the Associate Director of Audience Services and Ticketing Supervisor and works as part of a team of trained associates. Paid training will be provided. Compensation: This ...
Ticketing Systems and Marketing Operations Specialist
$20.50 - $26.75/hr
Director of Web Experience Status: Regular, full-time, non-exempt from overtime Position Summary The Digital Ticketing & Data Specialist leads the planning, setup, and optimization of the Houston ...
Ticketing Systems and Marketing Operations Specialist
$20.50 - $26.75/hr
Director of Web Experience Status: Regular, full-time, non-exempt from overtime Position Summary The Digital Ticketing & Data Specialist leads the planning, setup, and optimization of the Houston ...
Assistant Associate, Business Leadership - Ticketing
New York, NY · On-site
$50K - $55K/yr
HERE'S WHAT YOU'LL DO (RESPONSIBILITIES) - Assist in the coordination and execution of ticketing ... days are directed by their agency or manager. Our objective is to increase this requirement ...
Assistant Associate, Business Leadership - Ticketing
New York, NY · On-site
$50K - $55K/yr
HERE'S WHAT YOU'LL DO (RESPONSIBILITIES) - Assist in the coordination and execution of ticketing ... days are directed by their agency or manager. Our objective is to increase this requirement ...
Ticket Agent
Tucson, AZ · On-site
$15.15 - $16/hr
The position will be responsible for warmly greeting customers, processing ticket transactions, redemption of tickets, and directing patrons as needed. The Ticketing Agent will manage ...
Ticket Agent
Tucson, AZ · On-site
$15.15 - $16/hr
The position will be responsible for warmly greeting customers, processing ticket transactions, redemption of tickets, and directing patrons as needed. The Ticketing Agent will manage ...
Ticketing Systems and Marketing Operations Specialist
Houston, TX · On-site
$50K - $55K/yr
Director of Web Experience Status: Regular, full-time, non-exempt from overtime Position Summary The Digital Ticketing & Data Specialist leads the planning, setup, and optimization of the Houston ...
Ticketing Systems and Marketing Operations Specialist
Houston, TX · On-site
$50K - $55K/yr
Director of Web Experience Status: Regular, full-time, non-exempt from overtime Position Summary The Digital Ticketing & Data Specialist leads the planning, setup, and optimization of the Houston ...
Ticket Agent
Tucson, AZ · On-site
$15.15 - $16/hr
The position will be responsible for warmly greeting customers, processing ticket transactions, redemption of tickets, and directing patrons as needed. The Ticketing Agent will manage ...
Ticket Agent
Tucson, AZ · On-site
$15.15 - $16/hr
The position will be responsible for warmly greeting customers, processing ticket transactions, redemption of tickets, and directing patrons as needed. The Ticketing Agent will manage ...
Ticketing Director information
What does a ticketing director do?
A Ticketing Director oversees all aspects of ticket sales and distribution for events, venues, or organizations. They manage ticketing systems, coordinate with marketing and sales teams, and ensure a smooth ticket purchasing experience for customers. Their responsibilities also include supervising ticketing staff, analyzing sales data, and developing strategies to maximize revenue. Ticketing Directors often work closely with event organizers to plan seating arrangements and resolve any ticketing issues that arise.
What are the key skills and qualifications needed to thrive as a ticketing director, and why are they important?
To thrive as a Ticketing Director, you need expertise in box office operations, revenue management, and event ticketing, often backed by a degree in business, sports management, or a related field. Familiarity with ticketing platforms such as Ticketmaster, CRM systems, and analytics tools is typically required. Strong leadership, problem-solving, and communication skills help manage teams, resolve customer issues, and coordinate with event stakeholders. These abilities are vital for maximizing ticket sales, ensuring smooth event operations, and delivering a high-quality customer experience.
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What cities are hiring for Ticketing Director jobs?
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What are the most commonly searched types of Ticketing jobs?
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The top employers for Ticketing Director jobs are:
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Full-time
Posted 25 days ago
Job description
The Indianapolis Colts are seeking a Ticketing Systems and Technology Coordinator to serve as the department's primary technical administrator and operational support leader responsible for ticketing systems administration, event configuration, fulfillment execution, inventory maintenance, reporting support, compliance administration, and ticketing technology implementation.
This position serves as the subject matter expert for all ticketing platforms and plays a critical role in supporting future ticketing technology initiatives, integrations, and platform migration projects.
HIRING MANAGER
Senior. Director, Ticket Operations and Systems
DIRECT REPORTS
N/A
RESPONSIBILITIES
Ticketing Systems Administration
- Administer Ticketmaster/SeatGeek and related ticketing technologies.
- Configure events, products, price codes, offers, and inventory structures.
- Maintain user permissions, system settings, and ticketing configurations.
- Troubleshoot ticketing platform issues and coordinate resolutions.
Event Builds & Inventory Support
- Build and maintain ticketed events across all products.
- Support season ticket, premium, group sales, parking, and special event inventory.
- Process inventory adjustments, relocations, holds, kills, and account maintenance.
- Ensure inventory accuracy and system integrity.
Fulfillment & Operational Support
- Execute ticket fulfillment and distribution processes.
- Support Membership Services, Premium Sales & Service, Ticket Sales, Marketing, and Partnerships.
- Process ticket requests and operational support needs.
- Assist with gameday ticketing operations and event execution.
Reporting & Compliance Administration
- Coordinate ticketing reporting requirements.
- Support league reporting and compliance initiatives.
- Manage ticketing workflows and operational tracking.
- Maintain documentation and audit support materials.
Technology & Innovation Support
- Support ticketing platform upgrades and enhancements.
- Participate in user acceptance testing and implementation projects.
- Assist with future ticketing platform migration initiatives.
- Develop training documentation and system process guides.
Secondary Ticketing & Special Programs
- Support broker program administration.
- Assist with inventory and pricing updates.
- Support secondary ticketing initiatives and operational execution.
Hardware & Technology Support
- Manage ticketing hardware inventory.
- Support scanners, mobile devices, printers, and related ticketing equipment.
- Coordinate deployment, maintenance, and replacement activities.
SUCCESS MEASURES
- Event build accuracy
- Ticket fulfillment accuracy
- System configuration accuracy
- Operational turnaround times
- Reporting accuracy
- Platform adoption support
- Stakeholder satisfaction
QUALIFICATIONS
- 3–5 years of ticketing operations experience.
- Strong Ticketmaster/Archtics experience preferred.
- Experience with event builds, inventory administration, and ticket fulfillment.
- Strong technical aptitude and troubleshooting skills.
- Experience supporting software implementations or system upgrades preferred.
- Excellent organizational and project management skills.
Responsibilities and qualifications may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.