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Ticket Taker Jobs in Wisconsin (NOW HIRING)

AEG

Usher/Ticket Taker

Wausau, WI · On-site

$20/hr

Usher/Ticket Taker Department: Guest Services Reports to: Manager, Guest Services FLSA Classification: Non-Exempt Union: Teamsters Pay Rate: $20.00/hr Job Summary The primary responsibility of this ...

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Ticket Taker information

See Wisconsin salary details

$6

$14

$18

How much do ticket taker jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for ticket taker in Wisconsin is $14.40, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $15.53 per hour, depending on experience, location, and employer.

What is a ticket taker?

As a ticket taker, you collect tickets in a movie theatre, theme park, sports stadium, or event venue. Your primary job duties include making sure that only paying patrons are admitted to the event and directing patrons to seating areas, concession stands, and exits. During the event, you may be asked to help with seating. You may also be asked to count the number of tickets collected. Ticket takers get a lot of questions from patrons, so excellent people skills and experience in customer service are essential qualifications in this career.

What are the key skills and qualifications needed to thrive as a ticket taker, and why are they important?

To thrive as a Ticket Taker, you need strong attention to detail, basic math skills, and customer service experience, typically acquired through a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, handheld scanners, and ticketing software is often required. Excellent communication, patience, and the ability to remain calm under pressure help in providing a positive guest experience and resolving issues quickly. These skills ensure efficient entry management, prevent fraud, and contribute to overall customer satisfaction at events.

What are some typical challenges a ticket taker faces during busy events?

Ticket Takers often encounter challenges such as managing large crowds, ensuring efficient entry flow, and handling guests with invalid or lost tickets. During peak times, staying calm and courteous while quickly scanning tickets and answering guest questions is essential. The role also requires attention to detail and the ability to address issues promptly to keep lines moving smoothly and maintain a positive guest experience.

What is the difference between Ticket Taker vs Usher?

AspectTicket TakerUsher
Required CredentialsNone specific, customer service skillsCustomer service skills, sometimes event-specific training
Work EnvironmentVenues like theaters, stadiums, cinemasEvent venues, theaters, concerts, sports arenas
Employer & IndustryEntertainment, sports, transportationEntertainment, events, hospitality
Common Search & ComparisonOften compared for customer service roles at venuesRelated role involving guest assistance and crowd management

While both Ticket Takers and Ushers work at entertainment venues and focus on guest interaction, Ticket Takers primarily handle ticket validation and entry, whereas Ushers assist guests with seating, directions, and overall event experience. Both roles require strong customer service skills and are essential for smooth event operations.

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For Ticket Taker jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Ticket Taker jobs in Wisconsin look for?

The top searched job categories for Ticket Taker jobs in Wisconsin are:

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Ticket Taker jobs near you
Infographic showing various Ticket Taker job openings in Wisconsin as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $29,944 per year, or $14.4 per hour.

Usher/Ticket Taker

Wausau, WI • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

$20/hr

Part-time

Posted 28 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Position: Usher/Ticket Taker
Department: Guest Services
Reports to: Manager, Guest Services
FLSA Classification: Non-Exempt
Union: Teamsters
Pay Rate: $20.00/hr
Job Summary
The primary responsibility of this position is to help create a positive event experience for all guests at Target Center by offering superior, individualized service and support. Ushers are expected to work cohesively with all employees of the Target Center to maintain a superior level of customer service.
Duties and Responsibilities
  • Enthusiastically greet guests and provide event and arena information.
  • Escort guests to their sections/seats, frequently when the arena bowl is dark.
  • Enforce facility policies (i.e., no smoking, no reentry) by monitoring stairs and sections.
  • Proactively approach guests who may have questions, difficulties, or complaints.
  • Creatively resolve guests' troubles up to the level where intervention by a Supervisor is required.
  • Identify and respond to emergencies, and involve Security or Supervisors as appropriate.
  • Remain calm and direct guests to the designated area of safety in the event of an emergency.

Required Qualifications
  • High school diploma or equivalent.
  • Previously demonstrated strong customer service experience
  • Must be able to communicate clearly, have a friendly disposition, and a smile.
  • Candidates must be able to stay calm in a stressful and fast-paced environment of the arena.
  • Experience in handling conflict in a friendly and effective manner

Additional Comments
  • This a part time position based on the Target Center events calendar. Hours of work can include days, nights, weekends, and holidays.
  • This is an IBT Local 638 union-represented position.

ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRRA Federal Contractor.
Please contact Carl Green 612-673-1353 if you need reasonable accommodation in applying.
Please apply through our career site in order for your application to be considered.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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