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Event Usher Jobs in Wisconsin (NOW HIRING)

As part of the Game Day Operations team, the Usher will provide excellent service to our fans and ... Provide event information and general ballpark directions * Guide guests to ticketed seats, suites ...

As part of the Game Day Operations team, the Usher will provide excellent service to our fans and ... Provide event information and general ballpark directions * Guide guests to ticketed seats, suites ...

Lead Usher

Madison, WI · On-site

$18.27/hr

The Lead Usher oversees the Volunteer Usher activity as they greet guests, scan tickets, and seat ... Monitors guest activity during the event and post-show, handling problems as they arise such as ...

LTE Usher

Madison, WI · On-site

$19.66/hr

... Usher positions. Limited Term employees are limited to 1,200 hours in a payroll year and are not ... DEFINITION Provide world class customer service to guests attending events at the Alliant Energy ...

LTE Usher

Madison, WI · On-site

$19.66/hr

... Usher positions. Limited Term employees are limited to 1,200 hours in a payroll year and are not ... DEFINITION Provide world class customer service to guests attending events at the Alliant Energy ...

See that patrons experience a safe, professional event. Contact the stage manager to arrange ... Contact all usher practicum students by email at least 4 days prior to the performance to inform ...

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Event Usher information

See Wisconsin salary details

$6

$14

$18

How much do event usher jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for event usher in Wisconsin is $14.40, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $15.53 per hour, depending on experience, location, and employer.

What is an event usher?

Event ushers are staff members responsible for assisting guests at events such as concerts, sports games, theaters, and conferences. Their main duties include greeting attendees, checking tickets, directing people to their seats, and providing information about the venue. Ushers help ensure the safety and comfort of guests, manage crowd flow, and respond to any issues that arise during the event. They play a crucial role in creating a positive experience for attendees and ensuring the event runs smoothly.

What skills and qualifications are needed to be an event usher?

To thrive as an Event Usher, you need strong customer service skills, attention to detail, and a basic understanding of safety protocols, often supported by a high school diploma or equivalent. Familiarity with ticket scanning devices, venue seating charts, and crowd management systems is typically required. Excellent communication, patience, and problem-solving abilities help you manage guest inquiries and challenging situations effectively. These skills are crucial to ensuring smooth event operations, positive guest experiences, and a safe environment.

What challenges do event ushers face during large-scale events, and how can they be handled?

Event Ushers often encounter challenges such as managing large crowds, addressing guest inquiries, and navigating unexpected situations like last-minute seating changes or emergencies. To handle these effectively, it's important to remain calm under pressure, communicate clearly with both guests and team members, and be familiar with the venue layout and emergency procedures. Strong teamwork and adaptability are key, as ushers often coordinate closely with security, event managers, and other staff to ensure a smooth and safe experience for all attendees.

What is the difference between Event Usher vs Event Staff?

AspectEvent UsherEvent Staff
CredentialsNo formal certifications typically requiredNo formal certifications typically required
Work EnvironmentVenues, theaters, concerts, sports eventsVaries; includes events, festivals, conferences
Employer & IndustryEvent venues, entertainment companies, sports organizationsEvent planning companies, venues, corporate events
Search & Comparison IntentPeople looking for specific usher roles at eventsPeople comparing general event staffing roles

Event Ushers primarily focus on guest assistance, seating, and crowd management at specific events. Event Staff is a broader term that includes various roles like setup, security, and support staff. While both roles work in event environments, Ushers are specialized in guest experience, making them distinct from general Event Staff positions.

How much do event ushers make?

Event ushers typically earn between $10 and $20 per hour, depending on the location, event type, and experience. Some may receive additional tips, which can increase overall earnings, especially at high-profile events or venues requiring specialized skills. Pay rates can vary based on the employer and event complexity.

How much do event ushers typically make?

Event ushers typically earn between $10 and $20 per hour, depending on the location, event type, and experience. Some may also receive tips, which can increase overall earnings, especially at high-profile events or venues requiring additional customer service skills.

What does an event usher do at an event?

An event usher is responsible for greeting guests, guiding them to their seats, providing event information, and ensuring crowd control. They often assist with ticketing, distribute programs, and address attendee questions to ensure a smooth event experience.

What are popular job titles related to Event Usher jobs in Wisconsin?

For Event Usher jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Event Usher jobs in Wisconsin look for?

The top searched job categories for Event Usher jobs in Wisconsin are:

Infographic showing various Event Usher job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $29,944 per year, or $14.4 per hour.

Other

Re-posted 27 days ago


Job description


As part of the Game Day Operations team, the Usher will provide excellent service to our fans and guests each and every time they come to a ballgame or special event (concerts, etc.) at American Family Field. We have established very high standards that we expect every employee to exemplify. The job entails a great deal of walking, climbing stairs and standing on concrete surfaces in both cold and extremely hot weather. Ushers are expected to serve the guests and many times the duties and responsibilities will prevent the Usher from seeing the ball game.
Core duties for this role include, but are not limited to:
  • Treat our fans and guests with courtesy and respect and assist them throughout the game to ensure their visit is safe, clean, fun, and family-friendly
  • Verify tickets and scan for entry
  • Distribute promotional items to fans and guests, as required
  • Provide event information and general ballpark directions
  • Guide guests to ticketed seats, suites, and special access areas within ballpark
  • Patrol aisles, concourses, and other areas as assigned, maintaining a sharp watch for potential problems. If necessary, intervene and correct the situation before it interferes with other guests' enjoyment of the event
  • Ensure fan compliance with American Family Field and MLB policies/procedures
  • Additional assignments may include Doorway/Stairway Monitor, Smoking Section Monitor, Special Access Area Monitor, Wheelchair Escort, Escalator Monitor, Elevator Operator
  • Comply with employee policies and procedures, as outlined in Event Staff Handbook

The ideal candidate will have a high school diploma or general education degree (GED); and six to twelve months related experience and/or training; or equivalent combination of education and experience, as well as:
  • Employees must communicate well and be friendly, knowledgeable, well-groomed, assertive and able to intervene in conflict situations
  • Must have the ability to provide excellent customer service to all fans and guests in a professional, respectful, and friendly manner
  • Must be available to attend training sessions, stadium tours and other events as necessary throughout the year
  • Willing to learn and use programs on your computer and/or mobile phone to submit availability and complete necessary employment training
  • Must be available to work weekdays, weeknights, and weekends during baseball season
  • Must be available to work special events including concerts
  • Must be available to arrive up to three (3) hours prior to game time
  • Must be able to stand for up to four (4) hours at a time
  • Must be able to work in all weather conditions
  • Must be at least 18 years of age

Perks
  • Ballpark discounts
  • Recognition program and incentives
  • Inclusive training and development opportunities aligned with Club values

For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.