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Ticket Support Jobs in Oregon (NOW HIRING)

Oregonstate

Student AD Tickets Support

Corvallis, OR · On-site

$18.75 - $24.50/hr

Effectively communicate all ticket policies and procedures. * Assisting with window and phone sales for all ticketed events using Paciolian ticketing software. * Daily printing and distribution of ...

Obsidian Security

Head of Customer Support

OR · On-site +1

We are not looking to grow this function by adding headcount in proportion to ticket volume. We are ... You will re-architect the support operating model around technology to resolve the majority of ...

Chainguard

Customer Support Manager

OR · On-site +1

You will manage the AMER Technical Support Engineering team, part of a broader global follow-the ... You own the operational layer between L2 and L3, which means you think about ticket routing ...

TechnologyAdvice

IT Support Engineer

OR · On-site +1

This position owns day-to-day ticket management, technical troubleshooting, hardware logistics, and ... The IT Support Engineer will work closely with the broader IT team to strengthen support practices ...

New

Torus, Inc.

IT Support Engineer

Sherwood, OR · On-site

$60K - $70K/yr

We design, engineer, manufacture, install, and support our systems end-to-end, standing behind them ... Experience with Jira ITSM and Slack for ticket management. * Strong troubleshooting skills for ...

The Chefs' Warehouse

IT Support Specialist

Portland, OR

$25 - $31/hr

Experience with utilizing a ticket system to document nature of incident, request, and resolution ... Hands-on experience supporting and administrating on-premises and cloud-based systems such Azure AD ...

Chefs' Warehouse

IT Support Specialist

Portland, OR · On-site

$25 - $31/hr

Experience with utilizing a ticket system to document nature of incident, request, and resolution ... Hands-on experience supporting and administrating on-premises and cloud-based systems such Azure AD ...

tcw

IT Support Specialist

Portland, OR

Experience with utilizing a ticket system to document nature of incident, request, and resolution ... Hands-on experience supporting and administrating on-premises and cloud-based systems such Azure AD ...

Capital Seaboard

IT Support Specialist

Portland, OR · On-site

$25 - $31/hr

Experience with utilizing a ticket system to document nature of incident, request, and resolution ... Hands-on experience supporting and administrating on-premises and cloud-based systems such Azure AD ...

Sureify

Technical Support Analyst

OR · On-site +1

Ticket Creation: Translate client discussions into clear, actionable internal tickets for both Project/Development and Production/Support. * Global Coordination: Facilitate hand-offs with our India ...

Redfish Recruiting

Product Support Specialist

Portland, OR · On-site +1

$65K - $75K/yr

Manage support inquiries through FreshDesk, working in tandem with other agents or independently in the queue depending on ticket volume. * Assist in the maintenance of the company's knowledge base ...

Dave & Buster's

Gamss Support Tech

Clackamas, OR

$39K - $49K/yr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

Dave & Buster's, Inc.

Gamss Support Tech

Clackamas, OR · On-site

$39K - $49K/yr

Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building ... Loads and refills tickets in redemption games paying special attention to securing all ticket ...

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Ticket Support information

What is a ticket support?

A Ticket Support job involves assisting customers by responding to their inquiries, troubleshooting issues, and resolving concerns through a ticketing system. Support agents analyze problems, provide solutions, and escalate complex issues when necessary. This role requires strong communication skills, technical knowledge, and the ability to manage multiple customer requests efficiently.

What are the key skills and qualifications needed to thrive in ticket support, and why are they important?

To thrive as a Ticket Support professional, you need strong troubleshooting abilities, customer service skills, and a good understanding of technical concepts, often supported by experience in helpdesk or IT support roles. Familiarity with ticketing systems such as Zendesk, Jira, or Freshdesk, and sometimes ITIL certifications, is typically required. Excellent communication, patience, and problem-solving abilities help you resolve client issues efficiently and effectively. Mastery of these skills ensures prompt resolution of customer queries, leading to high satisfaction and seamless business operations.

What are the common challenges faced in a ticket support role and how can I overcome them?

Ticket Support professionals often encounter challenges such as managing a high volume of requests, handling complex or technical issues, and addressing frustrated customers. To navigate these effectively, it's important to stay organized, leverage the features of your ticketing platform to prioritize and track issues, and maintain clear, empathetic communication with users. Ongoing learning about the products or services you support can also help you troubleshoot more efficiently. Many teams provide regular training and collaborate closely, so don't hesitate to seek guidance or share knowledge. Building resilience and maintaining a helpful attitude are key to long-term success in this role.

What are the most commonly searched types of Ticket Support jobs in Oregon?

The most popular types of Ticket Support jobs in Oregon are:

What job categories do people searching Ticket Support jobs in Oregon look for?

The top searched job categories for Ticket Support jobs in Oregon are:

What cities in Oregon are hiring for Ticket Support jobs?

Cities in Oregon with the most Ticket Support job openings:

Ticket Support jobs near you
Infographic showing various Ticket Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Student AD Tickets Support

Oregonstate

Corvallis, OR • On-site

$18.75 - $24.50/hr

Part-time

Posted 19 days ago

Job description

Department:Special Instructions to Applicants:

When applying you will be required to attach the following electronic documents:


  • A Resume
  • A Cover Letter

For additional information please contact: Sam Carson at Sam.Carson@oregonstate.edu


We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.


This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

Note:All job offers are contingent upon Human Resources final approval

Job Description:

This recruitment will be used to fill 3 part-time (a maximum of 24 hours per week) Ticket Office Support positions for the Athletic Ticket Office at Oregon State University (OSU).

The mission of theOSUDepartment of Athletics is to Go Build Excellent, Authentic, Visionary Student-Athletes (GO B.E.A.V.S.). Oregon State Athletics is committed to creating and maintaining an environment that is diverse, equitable, inclusive, and one which fosters a sense of belonging. Our goal is to encourage thoughtful and objective learning at all times. We will be intentional to recruit and retain individuals of all backgrounds and identities who will positively contribute to the success of our athletics department.

The Undergraduate Student Clerical Worker performs general office work such as typing, copying, filing, sorting, indexing, reception duties, and accounting tasks.

Position Duties:

  • Provide quality customer service to season ticket holders & donors.

  • Effectively communicate all ticket policies and procedures.

  • Assisting with window and phone sales for all ticketed events using Paciolian ticketing software.

  • Daily printing and distribution of tickets.

  • Developing skills in sales, service, operations and NCAA compliance NCAA postseason event experience.

  • Other projects assigned.

Transferable Skill Development

OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:

Communication, Teamwork, Technology, Professionalism

Qualifications:

Full Employment Eligibility Requirements can be found here:https://hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements

  • Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study

  • Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment

  • Must meet the applicable minimal enrollment standard

    • High School student: Regularly enrolled in a high school or participating in a home-schooling program

    • Undergraduate and post-baccalaureate student: 6 credit hours per term

    • Undergraduate international student: 12 credit hours per term*

    • Graduate student officially admitted to Graduate School: 5 credit hours per term

    • Graduate international student officially admitted to Graduate School: 9 credit hours per term*


*International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by theOffice of International Services(OIS), and must be provided to the Student Employment Center.

Required qualifications:

  • Attend all office hours and events as assigned.

  • Must be able to work all home Football games and other high profile Athletic events.

  • Genuine interest in college athletics and the sport industry.

  • Strong work ethic and willingness to learn.

Additional Required Qualifications:

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.

Working Conditions/Schedule: Must be able to work all home Football Games and other Athletic events.
Attend all office hours and events as assigned (including afternoon, night and weekend games. (Interns are never required to miss class to work events)
Commit to work from Sept 2026 - June 2027Salary Range:Anticipated Start Date:2026-08-17Anticipated End Date:

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