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Ticket Sales Jobs (NOW HIRING)

Hornets

Director of Ticket Sales

Charlotte, NC · On-site

Position Overview The Director of Ticket Sales will oversee and lead the inside sales and membership sales teams for Hornets Sports & Entertainment (HSE). This role is focused on driving revenue ...

Socket.dev

VP, Ticket Sales & Service

Manhattan, NY · On-site

$175 - $200/hr

Position: VP, Ticket Sales & Service Reports to: SVP, Ticket Sales & Service Location: White Plains, NY (Hybrid) preferred or Open to Remote ABOUT THE UFL: The United Football League (UFL) is the ...

The UFL

VP, Ticket Sales & Service

White Plains, NY · On-site

$175 - $200/hr

As VP, Ticket Sales & Service, you will serve as a key member of the ticketing team, responsible for establishing and executing the strategic vision for ticket sales, membership services, retention ...

ASM Global

Ticket Seller

Alexandria, LA · On-site

Process single ticket sales at the box office and assist with group sales when requested. * Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket ...

ASM Global

Ticket Seller

Alexandria, LA · On-site

Process single ticket sales at the box office and assist with group sales when requested. * Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket ...

Liberty

Director of Ticket Sales

Lynchburg, VA

Reporting to the Associate AD for Ticket Operations and Sales, the Director of Ticket Sales with have the responsibility of managing staff and overseeing ticket sales responsibilities for all NCAA ...

New

Rustman Agency

High Ticket Sales Closer

High Ticket Sales Closer Are you a proven closer who thrives on results and knows how to seal the deal? At The Rustman Agency we're looking for a High Ticket Sales Closer to convert warm qualified ...

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Ticket Sales information

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How much do ticket sales jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for ticket sales in the United States is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $16.35 per hour, depending on experience, location, and employer.

What are some common challenges faced by ticket sales representatives, and how can they be addressed?

Ticket sales representatives often encounter challenges such as meeting sales targets during slow seasons, handling high volumes of customer inquiries, and managing last-minute ticket requests. To address these issues, strong communication skills, effective time management, and familiarity with ticketing software are essential. Collaborating closely with marketing teams to promote events and utilizing customer relationship management tools can also help boost sales and improve customer satisfaction.

What is the difference between Ticket Sales vs Box Office Associate?

AspectTicket SalesBox Office Associate
CredentialsBasic sales skills, customer service experienceCustomer service, cash handling, basic sales skills
Work EnvironmentEvent venues, online platforms, call centersBox office counters, event venues
Employer & IndustryEvent organizers, theaters, sports arenasTheaters, concert halls, sports venues
Search & Comparison IntentUnderstanding sales roles, job requirementsCustomer service roles, ticketing positions

Ticket Sales and Box Office Associate roles both involve selling tickets and providing customer service at events. While Ticket Sales often emphasizes online or phone sales, Box Office Associates typically work directly at the venue's ticket counter. Both roles require strong communication skills and familiarity with ticketing systems, but Box Office Associates usually handle cash transactions and in-person inquiries more frequently.

What is a ticket sales job?

Ticket sales jobs involve selling tickets for events such as concerts, sports games, theater performances, or travel (like airline or train tickets). People in these roles assist customers with purchasing tickets, answer questions about availability and pricing, and often use specialized software or point-of-sale systems. Strong communication and customer service skills are important, as ticket sales representatives often interact directly with the public. These jobs can be found at venues, box offices, online platforms, or through call centers.

What are the key skills and qualifications needed to thrive as a ticket sales representative?

To thrive as a Ticket Sales Representative, you need strong customer service abilities, sales acumen, and often a high school diploma or equivalent. Familiarity with ticketing software such as Ticketmaster or Eventbrite, as well as basic point-of-sale (POS) systems, is typically required. Excellent communication, problem-solving skills, and a positive attitude help you build rapport with customers and resolve issues efficiently. These skills ensure efficient ticket processing, satisfied customers, and maximized sales for events or venues.

How much can you make in ticket sales?

Ticket sales roles typically earn a base salary plus commissions or bonuses based on sales performance. Earnings can range from around $30,000 to over $70,000 annually, depending on experience, sales volume, and the organization. Successful ticket sales professionals often develop strong customer service and sales skills to maximize income.
More about Ticket Sales jobs
What cities are hiring for Ticket Sales jobs? Cities with the most Ticket Sales job openings:
What are the most commonly searched types of Ticket Sales jobs? The most popular types of Ticket Sales jobs are:
What states have the most Ticket Sales jobs? States with the most job openings for Ticket Sales jobs include:
What job categories do people searching Ticket Sales jobs look for? The top searched job categories for Ticket Sales jobs are:
Ticket Sales jobs near you
Infographic showing various Ticket Sales job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 21% Part Time, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,000 per year, or $16.3 per hour.

Director of Ticket Sales

Hornets

Charlotte, NC • On-site

Full-time

Posted 10 days ago

Job description

Position Overview
The Director of Ticket Sales will oversee and lead the inside sales and membership sales teams for Hornets Sports & Entertainment (HSE). This role is focused on driving revenue through the sale of season tickets, memberships, and partial plan offerings. You will develop and implement sales strategies to achieve organizational revenue goals while providing leadership to ensure the team is motivated and equipped to succeed. Reporting directly to the Vice President of Ticket Sales & Services, the Director will also collaborate with other departments to align sales efforts with broader organizational objectives.
Hornets Values
  • We operate with the highest level of integrity, driven by moral standards that guide us in everything we do.
  • We communicate with full candor; openly, honestly, and respectfully with clarity.
  • We work in the spirit of one team, committed to one vision, shared values, and an inclusive culture that ensures every person feels valued and respected.
  • We hold ourselves accountable, and responsible to raise high levels of expectations of ourselves and our team.
  • We compete at the highest levels and strive to be the best at everything we do.
  • We act with resilience and thrive in the face of challenges bringing others along with us.

Essential Duties and Responsibilities
  • Develop and implement targeted inside sales and membership sales strategies to meet or exceed revenue targets for season tickets, membership packages, and premium seating options.
  • While overseeing the Manager of Inside Sales and the Manager of Membership leads, you are also responsible to lead, coach and manage the inside sales and membership sales teams.
  • Provide guidance, training and performance evaluations to ensure the team meets and surpasses sales goals while maintaining high standards of customer service.
  • Drive the sales of season tickets and memberships by identifying new prospects, maximizing revenue opportunities with current customers and implementing effective upselling techniques.
  • Provide ongoing training and development for the inside sales and membership sales teams to increase their sales performance and ensure their knowledge of the organization's products, services and sales strategies is up to date.
  • Work closely with the VP of Ticket Sales & Services, marketing, customer service,and operations teams to ensure cohesive ticket sales strategies, promotional activities and fan engagement initiatives that align with broader business goals.
  • Track the performance of both the inside sales and membership sales teams, generating regular reports and presenting key insights to the VP of Ticket Sales & Services.
  • Utilize CRM tools to create and implement activity reports, monitor pipelines and assess sales performance for ROI optimization.
  • Utilize data to identify trends, optimize sales tactics and improve conversion rates.
  • Ensure a high level of customer satisfaction, leading to repeat business and referrals.
  • Lead the creation and execution of targeted sales campaigns and promotions designed to increase ticket and membership sales, leveraging special offers, themed nights and other initiatives to engage fans.
  • Assist in managing the ticket sales department's budget and forecasting sales revenue to ensure alignment with organizational financial goals.
  • Continuously monitor industry trends, competitor activities, and best practices to adjust sales strategies and maintain a competitive edge in the marketplace.
  • Work nights, weekends and holidays as required to support events and maintain strong client relationships.
  • Perform other duties and responsibilities as assigned to support the overall ticket sales and services strategy.

Required Skills, Experience and Abilities
To perform the job successfully, you will have or demonstrate the following skills and abilities:
  • Bachelor's degree in Business, Marketing, Sports Management, or related field, preferred.
  • Minimum of 5 years of experience in sales, with a focus on sales or sports sales.
  • Proven experience in leading and managing a sales team, with a track record of achieving results.
  • Innovative and strategic thinker, passionate about the entertainment industry.
  • Proven relationship-building skills with a customer-first approach, capable of engaging with executives and affluent clientele.
  • Detail-oriented with exceptional organizational and time-management skills to manage team and multiple projects and ensure timely follow-up.
  • High-energy, self-motivated professional with a strong passion for driving revenue through ticket sales.
  • Proven ability to negotiate effectively, highlighting the value of partnerships to secure long-term business.
  • Excellent problem-solving skills, with the ability to remain calm and focused in fast-paced, high-pressure environments.
  • Strong strategic thinking capabilities to identify opportunities, analyze data and implement successful sales tactics.
  • Proficiency in CRM platforms, analytics tools, and presentation software to track performance and deliver impactful sales presentations.
  • Strong closing and consensus-building skills, with a track record of successfully sealing deals.
  • Commitment to delivering a white-glove service experience that ensures client satisfaction and fosters long-term retention.
  • Exceptional verbal and written communication skills, with the ability to adapt communication style to diverse audiences.
  • Flexible availability, with the willingness to work evenings, weekends, and select holidays as required.

Additional Information
This is a full-time, benefit-eligible position. HSE is dedicated to creating and upholding a welcoming environment that celebrates diversity. HSE provides valuable benefits and competitive time off policies to help you and your family lead healthy, balanced lives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All requests for medical or religious accommodations to perform the stated job duties will be considered.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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