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Ticket Operations Jobs in Virginia (NOW HIRING)

Jericho HR Group

Network Operations Manager

Waynesboro, VA · On-site

$81K - $109K/yr

... ticket handling steps are followed, to include higher level management notification and escalation. • Prepares outage reports to include root causes and action plans for future prevention. • ...

NerdsToGo

Operations & Growth Coordinator

Alexandria, VA · On-site

$65K - $80K/yr

Perform ticket triage to ensure proper categorization, prioritization, and assignment * Follow up ... Clear visibility into operations, priorities, and next steps * Tickets and projects consistently ...

CGI Inc.

Operations Analyst (SRE)

Fairfax, VA · On-site

Operations Analyst (SRE) Category: Business Consulting, Strategy and Digital Transformation Main ... Incident Management ,Service Request Lifecycle ,SLA awareness ,Quality ticket documentation • ...

Akima, LLC

Operations Manager

Herndon, VA · On-site

$154K - $194K/yr

The Operations Manager will serve as the senior operational leader for daily execution, ensuring ... Monitor metrics, ticket trends, backlog, staffing coverage, service risks, and SLA performance to ...

Amazon

Operations Analyst, RI Operations

Arlington, VA · On-site

The AWS RI Operations Team is in need of a driven, analytical, and process-oriented individual to ... ticket queue, and has a passion for accuracy. This position requires that the candidate selected ...

Tuff Shed

Operations Manager

Richmond, VA · On-site

$81K - $85K/yr

Working directly with the Operations employees * Manages the logistics including shipping ... Proven experience in successful business-to-consumer sales in large ticket products * Proven ...

tuffshed

Operations Manager

Richmond, VA

Working directly with the Operations employees * Manages the logistics including shipping ... Proven experience in successful business-to-consumer sales in large ticket products * Proven ...

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Ticket Operations information

See Virginia salary details

$9

$23

$48

How much do ticket operations jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for ticket operations in Virginia is $23.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the most commonly searched types of Ticket Operations jobs in Virginia?

The most popular types of Ticket Operations jobs in Virginia are:

What are popular job titles related to Ticket Operations jobs in Virginia?

For Ticket Operations jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Ticket Operations jobs in Virginia look for?

The top searched job categories for Ticket Operations jobs in Virginia are:

What cities in Virginia are hiring for Ticket Operations jobs?

Cities in Virginia with the most Ticket Operations job openings:

Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $49,808 per year, or $23.9 per hour.

Network Operations Manager

Jericho HR Group

Waynesboro, VA • On-site

$81K - $109K/yr

Full-time

Re-posted 16 days ago

Job description

Company Description
Job Description
Network Operations Supervisor/Manager (NOC)
Location: Waynesboro, VA
3rd shift, Begin Sunday- Thursday.
This position provides supervisor support of the TDM, SONET, DWDM and IP Networks. The Supervisor will have Extensive knowledge of commonly used concepts, practices, and procedures within the functional areas of the organization. The position may perform administrative work relating to projects and assignments. This position will act as shift leader with supervisor responsibility.
Primary Duties:
• Manage NOC Analysts I, II, II and NOC Engineer - I, II in technical network support and outage/incident restoration.
• Provide point of Escalation for Customer and employees.
• Maintain Command and Control of all service/network restoration.
• Ensures proper ticket handling steps are followed, to include higher level management notification and escalation.
• Prepares outage reports to include root causes and action plans for future prevention.
• Develops employee skills and expertise; maintains a highly motivated, well-trained, innovative, and empowered workforce
• Complies and completes Reason for Outage (RFO) documents for customer consumption, utilizing ticket work logs and technical input from NOC Engineer.
• Performs analysis and studies to determine process improvement opportunities.
Supervisory Responsibilities:
• Strong work ethic and multi-tasking ability
• Set and communicate departmental goals that advance overall Company objectives.
• Manage department resources and projects effectively.
• Work with Human Resources to hire and train qualified productive employees.
• Lead, motivate, and coach employees to ensure satisfactory performance.
• Provide feedback and appraise employee performance using Company performance appraisal tools and programs.
• Conduct disciplinary actions as necessary according to Company guidelines.
• Work with Human Resources to prevent discriminatory and illegal employment practices in the workplace.
• Perform On -Call duties as necessary.
Requirements:
• College degree in Engineering or a related field
• 3-5 years' professional level experience
• 7+ years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience required.
We are looking for a person with the following working experience:
Ethernet IP, DWDM, Sonet, experience with configurations, working in and out of gear.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply