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Strategy And Operations Jobs in Virginia (NOW HIRING)

Deloitte

Deployment & Operations Manager

Richmond, VA · On-site

Strategy & operations excellence * Thought leadership deployment strategy and execution * Priority program leadership This role reports to the Center Director and exerts influence through indirect ...

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$67.9K

$154.4K

$261.7K

How much do strategy and operations jobs pay per year?

As of Aug 25, 2026, the average yearly pay for strategy and operations in Virginia is $154,444.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,500.00 and $183,400.00 per year, depending on experience, location, and employer.

What is a strategy and operations role?

Strategy and Operations roles focus on designing, implementing, and optimizing business strategies and processes to drive organizational growth and efficiency. Professionals in these positions analyze market trends, develop business plans, and coordinate cross-functional teams to achieve company objectives. They often work closely with senior leadership to identify opportunities for improvement and ensure that day-to-day operations align with long-term strategic goals.

What are some common challenges faced by professionals in strategy and operations roles, and how can they be effectively addressed?

Professionals in Strategy and Operations often encounter challenges such as aligning cross-functional teams, adapting to rapidly changing business priorities, and balancing long-term strategy with urgent operational needs. Effective communication and stakeholder management are key to overcoming these obstacles. Building strong relationships across departments, staying adaptable, and leveraging data-driven insights can help Strategy and Operations teams successfully implement initiatives and drive organizational growth.

What are the key skills and qualifications needed to thrive as a strategy and operations professional, and why are they important?

To excel as a Strategy and Operations professional, you need strong analytical skills, business acumen, and a relevant degree such as in business, economics, or engineering. Familiarity with data analytics tools (like Excel, SQL, or Tableau), project management software, and sometimes Lean Six Sigma or PMP certification is highly valued. Exceptional problem-solving, communication, and stakeholder management abilities set top performers apart. These skills are crucial for driving organizational efficiency, informed decision-making, and successful execution of strategic initiatives.

What are the most commonly searched types of Strategy And Operations jobs in Virginia?

The most popular types of Strategy And Operations jobs in Virginia are:

What are popular job titles related to Strategy And Operations jobs in Virginia?

For Strategy And Operations jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Strategy And Operations jobs in Virginia look for?

The top searched job categories for Strategy And Operations jobs in Virginia are:

What cities in Virginia are hiring for Strategy And Operations jobs?

Cities in Virginia with the most Strategy And Operations job openings:

Strategy And Operations jobs near you
Infographic showing various Strategy And Operations job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $154,444 per year, or $74.3 per hour.

Ecommerce Strategy & Operations Manager

Virginia Beach, VA • On-site

STIHL
Manufacturing • 1 - 5K employees

8.4

Company rating: 8.4 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

98th of 495 rated machine equipment manufacturers

Good employer

Recommended by parents

Uninterrupted breaks

Learn more about STIHLexternal

$97K - $121K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

About Us
As a family-owned company, it's the people who continue to make STIHL a successful, world-class brand. Since revolutionizing the forestry industry in Germany with the first electric chainsaw in 1926, the STIHL name has remained synonymous with outstanding innovations, high-quality products and comprehensive service.
We are seeking an eCommerce Strategy & Operations Manager to join the team. With competitive compensation, excellent benefits and exciting growth potential, it is a great time to join the STIHL team!
Why You'll Love Working at STIHL:
  • Competitive pay with multiple bonus opportunities and potential for annual merit increases
  • Excellent health benefits including Medical, Dental & Vision Insurance
  • Onsite Health & Wellness Center for employees and eligible family members
  • Company-paid Life Insurance and Short & Long-Term Disability
  • Robust retirement offerings including:
    • A fully vested Pension Plan after 5 years
    • A 401(k) with generous employer match
  • Paid time off including 11 Paid Holidays
  • A strong culture of stability, community, and innovation
  • Compensation: $97,000 - $121,000 per year. Actual compensation will depend on experience, qualifications, and internal equity.

About You
You're a strategic, hands-on eCommerce professional who thrives at the intersection of operations, data, and customer experience. You bring a strong understanding of marketplace ecosystems and know how to drive results through efficient processes, clear communication, and cross-functional collaboration.
You have experience supporting marketplace operations, onboarding sellers or dealers, and managing end-to-end order flow to ensure a seamless customer journey. You're comfortable working within platforms like Mirakl and understand what it takes to help partners succeed while maintaining high standards of performance and compliance.
Job Duties & Responsibilities
Marketplace Strategy and Operations (Mirakl)
  • Develop strategy to achieve "easy to buy, easy to sell" objectives; build and track operational priorities across order management, post-purchase, fraud, and payments
  • Guide dealers post-onboarding: catalog, pricing, inventory feeds, shipping configuration, and payout setup
  • Conduct sessions with internal teams to resolve onboarding blockers; monitor dealer SLA performance (fulfillment, cancellations, returns, customer service)
  • Support catalog quality audits and dealer product data corrections
  • Develop PRDs, user stories, and business cases to drive platform enhancements for the digital product team

Order Management & Merchant of Record
  • Build AI use cases supporting end-to-end order flow across BOPIS, dealer delivery, and shipment fulfillment types
  • Reconcile failed payments, declines, and cancellations with Finance and global teams; troubleshoot issues with IT, Customer Service, Stripe, and Mirakl
  • Monitor Stripe Connect payouts for accuracy and timeliness; coordinate tax processes with Finance and Vertex

Fraud Monitoring & Risk Management
  • Serve as first point of contact for flagged transactions; investigate orders using customer behavior, payment characteristics, and risk indicators
  • Liaise with fraud vendors, maintain case documentation, and develop SOPs for fraud workflows and escalation paths
  • Ensure high acceptance rates, low false positives, low fraud rates, and minimal chargebacks

Reporting & Continuous Improvement
  • Produce weekly/monthly KPIs: order success rate, payout timeliness, fraud rate, chargebacks, and dealer SLA adherence
  • Identify inefficiencies, recommend improvements, and support regression testing for Mirakl, Hybris, and Stripe releases
  • Collaborate cross-functionally to continuously improve customer and dealer experience
  • All other duties and responsibilities as assigned

Specifications
  • Bachelor's degree; preferred in the areas of marketing, design, digital, IT, or business-related fields
  • Preferred 3-5 years of experience, with at least 2 years of experience in digital ideally with marketplace (e.g., Mirakl) payment (e.g., Stripe), tax, and fraud platforms
  • Required Travel: <10%
  • Experience in dealer networks, marketplaces, or B2B2C models
  • Knowledge of analytics tools

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