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Ticket Operations Manager Jobs in Tennessee (NOW HIRING)

SpaceXAI

Site Operations Manager

Memphis, TN · On-site

As the Site Operations Manager, you'll oversee the data center technicians, ensuring the AI ... Build and refine processes--such as preventative maintenance schedules with vendors and ticket ...

ASM Global

Ticketing Manager

Knoxville, TN · On-site

The Ticketing Manager oversees all aspects of ticket operations for the Knoxville Civic Auditorium and Coliseum. This role manages ticketing event builds, box office operations, financial ...

kgs

Call Center Operations Manager

Nashville, TN · On-site

The Call Center Operations Manager will be responsible for the direct management and oversight of ... Monitor real-time call center performance, including call volumes, ticket queues, handle times, and ...

ASM Global

Ticketing Manager

Knoxville, TN · On-site

The Ticketing Manager oversees all aspects of ticket operations for the Knoxville Civic Auditorium and Coliseum. This role manages ticketing event builds, box office operations, financial ...

kgs

Call Center Operations Manager

Nashville, TN · On-site

The Call Center Operations Manager will be responsible for the direct management and oversight of ... Monitor real-time call center performance, including call volumes, ticket queues, handle times, and ...

SpaceXAI

Manager, Site Operations

Memphis, TN

As the Site Operations Manager, you'll oversee the data center technicians who keep SpaceXAI's AI ... Build and refine processes-such as preventative maintenance schedules with vendors and ticket ...

kgs

Call Center Operations Manager - Swing

Nashville, TN · On-site

The Call Center Operations Manager will be responsible for the direct management and oversight of ... Monitor real-time call center performance, including call volumes, ticket queues, handle times, and ...

kgs

Call Center Operations Manager - Swing

Nashville, TN · On-site

The Call Center Operations Manager will be responsible for the direct management and oversight of ... Monitor real-time call center performance, including call volumes, ticket queues, handle times, and ...

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All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in Tennessee

Ticket Operations Manager information

See Tennessee salary details

$28.1K

$57.6K

$107.6K

How much do ticket operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for ticket operations manager in Tennessee is $57,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $70,300.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the most commonly searched types of Ticket Operations jobs in Tennessee?

The most popular types of Ticket Operations jobs in Tennessee are:

What are popular job titles related to Ticket Operations Manager jobs in Tennessee?

For Ticket Operations Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Manager jobs in Tennessee look for?

The top searched job categories for Ticket Operations Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Ticket Operations Manager jobs?

Cities in Tennessee with the most Ticket Operations Manager job openings:

Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Tennessee as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,594 per year, or $27.7 per hour.

Manager, Ticket Operations (56965)

DIAMOND BASEBALL HOLDINGS LLC

Memphis, TN

Full-time

Re-posted 23 days ago

Job description

Manager, Ticket Operations

The Memphis Redbirds, AAA affiliate of the St. Louis Cardinals are seeking an enthusiastic, driven, and energetic individual to join our ticket operations team. The selected candidate must be available to work a flexible schedule including nights, holidays, and weekends. This position is responsible for overseeing and managing all facets of ticket operations, box office, game day ticket services and supporting ticket sales in the creation and execution of ticket packages, season tickets and other ticket sales. This includes ticket order processing, printing and distribution as well as delivering accurate and timely daily reports.

Essential Duties and Responsibilities 

  • Lead the creation, development, and maintenance of ticketed events through Tickets.com 
  • Assist with creating, managing, plans, promo codes, and other ticketing system programming needs. 
  • Work with Tickets.com to submit qualifiers for pre-sales and promotions, update event information, and troubleshoot pending issues. 
  • Manage and maintain stadium seating inventory for all ticket types.
  • Coordinate with the Ticket Sales team on venue and seating inventory for games and events. 
  • Manage all game/event day box-office operations and staff.  
  • Serve as a point of contact for all ticket-related questions and box office inquiries. 
  • Coordinate with sales department for all ticketing, fulfillment, and service needs of premium ticket holders. 
  • Service internal requests such as ticket purchases, ticket reprints, and Will-Call. 
  • Support Ticket Sales and Corporate Partnerships staff with order processing, payments, and ticket mailing. 
  • Staff and support ticket operations and sales for stadium events when necessary. 
  • Fulfill approved ticket donation requests. 
  • Provide ticket sales reports and attendee analytics to management while directly impacting strategy decisions for the sales department (categories, opportunities for growth, etc.) 
  • Track and follow-up on missed and failed ticket payments, as well as any other ticketing payment discrepancies. 
  • Train and incentivize gameday staff to upsell and provide positively amazing service. 
  • Serve as primary contact with Tickets.com and work closely with our sales representatives to fulfill tasks. 
  • Recruit, hire, and train game day staff and interns.

Qualifications: 

  • Strong attention to detail, excellent communication skills, extensive customer service skills. 
  • Strong ability to adapt to changes, work effectively under pressure and produce accurate results in a fast-paced environment. 
  • Professional knowledge of Microsoft based programs: Outlook, Excel, Word, Powerpoint. 
  • Extensive understanding of Tickets.com, ProVenue system required. 
  • Knowledge of Account Manager Tools, and Online Account Manager required. 
  • Able to work independently and as an effective team member. 
  • Strong oral and written communication, execution, and analytical skills. 
  • Ability to motivate and maintain effective working relationships with staff and partners. 

Experience Requirements: 

  • Bachelor’s Degree, Business or Sports Management preferred. 
  • A minimum of 1 year of experience managing a Ticket Office in a related or similar ticketing environment. 

Apply