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Ticket Operations Manager Jobs in Tennessee (NOW HIRING)

SpaceXAI

Site Operations Manager

Memphis, TN · On-site

As the Site Operations Manager, you'll oversee the data center technicians, ensuring the AI ... Build and refine processes--such as preventative maintenance schedules with vendors and ticket ...

kgs

Call Center Operations Manager

Nashville, TN · On-site

The Call Center Operations Manager will be responsible for the direct management and oversight of ... Monitor real-time call center performance, including call volumes, ticket queues, handle times, and ...

kgs

Call Center Operations Manager

Nashville, TN · On-site

The Call Center Operations Manager will be responsible for the direct management and oversight of ... Monitor real-time call center performance, including call volumes, ticket queues, handle times, and ...

SpaceXAI

Manager, Site Operations

Memphis, TN · On-site

As the Site Operations Manager, you'll oversee the data center technicians who keep SpaceXAI's AI ... Build and refine processes-such as preventative maintenance schedules with vendors and ticket ...

kgs

Call Center Operations Manager - Swing

Nashville, TN · On-site

The Call Center Operations Manager will be responsible for the direct management and oversight of ... Monitor real-time call center performance, including call volumes, ticket queues, handle times, and ...

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All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in Tennessee

Ticket Operations Manager information

See Tennessee salary details

$28.1K

$57.6K

$107.6K

How much do ticket operations manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for ticket operations manager in Tennessee is $57,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $70,300.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the most commonly searched types of Ticket Operations jobs in Tennessee?

The most popular types of Ticket Operations jobs in Tennessee are:

What are popular job titles related to Ticket Operations Manager jobs in Tennessee?

For Ticket Operations Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Manager jobs in Tennessee look for?

The top searched job categories for Ticket Operations Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Ticket Operations Manager jobs?

Cities in Tennessee with the most Ticket Operations Manager job openings:

Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,594 per year, or $27.7 per hour.

Director, Ticket Sales & Data Strategy

University of Memphis

Memphis, TN • On-site

Full-time

Re-posted 13 days ago

University Of Memphis rating

8.9

Company rating: 8.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

35th of 627 rated colleges and universities

Job description

The Director of Ticket Sales & Data Strategy is responsible for leading ticket sales efforts and using data to drive strategic decisions. This role focuses on growing revenue through season, group, and premium ticket sales while improving retention and the overall fan experience. The position works closely with ticket operations, marketing, and leadership to ensure sales strategies are aligned with organizational goals.

This posting has an initial screening date of June 23, 2026 and each Tuesday thereafter until filled.

The University of Memphis is a leading, student-centered, urban public R1 research institution. Located in Memphis, Tennessee, on 1,160 acres. The University serves a population of nearly 20,000 students and 2,500 employees, including more than 1,000 full-time faculty members. The University offers bachelor's degrees in more than 230 areas of study, master's degrees in more than 50 subjects and doctoral degrees in 26 disciplines; supported an institutional record of more than $100 million in research awards for FY24; and has an operating budget of close to $500 million.

Bachelor's degree in business, marketing, sports management, or a related field and four (4) years of experience in ticket sales, CRM management, or sports business operations.
 

Knowledge, Skills, and Abilities

  •  Experience managing or mentoring a sales team.
  • Strong analytical skills with the ability to translate data into actionable strategies.
  • Excellent communication and relationship-building skills.
  • Comfortable working evenings and weekends as needed for events.

Must be able to comply with all Department, University, Board of Trustees, Athletic Conference, and NCAA policies and procedures.

Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Ticket Sales 

  • Lead and manage the strategy for season, group, and premium ticket sales.
  • Set goals and track the performance of the sales team.
  • Identify new revenue opportunities and develop outbound sales campaigns.
  • Build and maintain relationships with key accounts and high-value customers.
  • Oversee the execution of sales initiatives from planning through delivery.
  • Support event setup and ticket operations on game days.
  • Oversight of the ticket sales team to include, but not limited to, Coordinators, Ticket Sales and Revenue, students, temporary workers, and assigned game day workers.

Data Strategy 

  • Utilize ticketing, CRM, and engagement data to inform sales, retention, and marketing strategies. Monitor reports to track and report on key metrics, including sales, renewals, attendance trends, and revenue, to help identify opportunities for growth and operational improvement.
  • Conduct trend analysis and forecasting to support revenue projections, season planning, and customer retention initiatives. 
  • Segment audiences and personalize outreach to improve campaign performance. 
  • Collaborate with marketing and ticket operations to maintain clean and accurate data. 

Customer Relations

  • Oversight of the development and implementation of strategies to retain season ticket holders and enhance customer satisfaction.
  • Oversight of the team that creates touchpoints and communication plans to engage fans and drive renewals.
  • Gather and analyze customer feedback to improve service and engagement. 

Leadership & Staff Management 

  • Provide oversight and guidance for the Coordinator, Ticket Sales & Revenue staff.
  • Establish individual and team performance goals aligned with organizational revenue, attendance, and customer engagement objectives.
  • Monitor productivity, sales activity, and service standards; provide ongoing coaching, training, and performance feedback to maximize effectiveness and professional growth.
  • Manage work assignments, scheduling, and resource allocation to ensure efficient operations during peak sales periods, events, and campaigns.

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