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Ticket Operations Manager Jobs in Tennessee (NOW HIRING)

AEG

Coordinator, Ticket Operations

Nashville, TN · On-site

Bachelor's Degree in Business, Sports Management, Marketing or related field * Minimum of 1 - 2 years of related experience * Ticket Operations background * Strong interpersonal and customer service ...

AEG Presents

Box Office Assistant

Memphis, TN · On-site

$12.50/hr

Ticket Operations Manager Role Type: Part-Time, Seasonal Pay: $12.50 per hour / Duties and Responsibilities • Learn the fundamentals of ticket sales, service, and operations. • Open, operate and ...

AEG

Box Office Assistant

Memphis, TN · On-site

$12.50/hr

Ticket Operations Manager Role Type: Part-Time, Seasonal Pay: $12.50 per hour / Duties and Responsibilities • Learn the fundamentals of ticket sales, service, and operations. • Open, operate and ...

Spartan Fitness

IT Operations Manager

Nashville, TN · On-site

Spartan Fitness Holdings is seeking a driven and accountable IT Operations Manager to serve as the ... Monitor ticket queues, SLAs, and escalation performance * Review monthly reporting and summarize ...

Spartan Fitness

IT Operations Manager

Nashville, TN · On-site

Spartan Fitness Holdings is seeking a driven and accountable IT Operations Manager to serve as the ... Monitor ticket queues, SLAs, and escalation performance * Review monthly reporting and summarize ...

Badger Daylighting

Operations Supervisor

Nashville, TN · On-site

Reviewing operator's daily paperwork (Daily trip ticket, FLRA, DOT logs) What You'll Need For ... Waste, Equipment Rental, Trucking / Fleet Management * Valid CDL (preferred) * Mechanical skills ...

Badger Daylighting

Operations Supervisor

Lebanon, TN · On-site

Reviewing operator's daily paperwork (Daily trip ticket, FLRA, DOT logs) What You'll Need For ... Waste, Equipment Rental, Trucking / Fleet Management * Valid CDL (preferred) * Mechanical skills ...

Badger Daylighting

Operations Supervisor

Nashville, TN · On-site

Reviewing operator's daily paperwork (Daily trip ticket, FLRA, DOT logs) What You'll Need For ... Waste, Equipment Rental, Trucking / Fleet Management * Valid CDL (preferred) * Mechanical skills ...

KPM

Ticket Runner Maintenance

Nashville, TN · On-site

KPM, a privately held full-service multifamily management company based in Houston, Texas, is ... operational excellence to maximize net operating income. We pride ourselves on delivering the ...

KPM

Ticket Runner Maintenance

Nashville, TN · On-site

KPM, a privately held full-service multifamily management company based in Houston, Texas, is ... operational excellence to maximize net operating income. We pride ourselves on delivering the ...

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Ticket Operations Manager information

See Tennessee salary details

$28.1K

$57.6K

$107.6K

How much do ticket operations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for ticket operations manager in Tennessee is $57,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $70,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager, and why are they important?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the most commonly searched types of Ticket Operations jobs in Tennessee? The most popular types of Ticket Operations jobs in Tennessee are:
What are popular job titles related to Ticket Operations Manager jobs in Tennessee? For Ticket Operations Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Manager jobs in Tennessee look for? The top searched job categories for Ticket Operations Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Ticket Operations Manager jobs? Cities in Tennessee with the most Ticket Operations Manager job openings:
Ticket Operations Manager jobs near you
Coordinator, Ticket Operations

Coordinator, Ticket Operations

Nashville Soccer Club

Nashville, TN • On-site

Full-time

Posted 10 days ago

Job description

NO PHONE CALLS OR EMAILS, PLEASE. Thanks for your interest! Due to the volume of applications, we're unable to respond to individual status inquiries. If selected to move forward, you'll hear from our HR team at Nashville Soccer Club.
The Ticket Operations Coordinator position will provide assistance to the Ticket Sales Department for Nashville SC. Primary responsibilities include but are not limited to event creation and financial reporting, providing a high level of customer service, possessing high knowledge of all ticketing packages and benefits as well as driving season ticket sales, renewals, and group sales for ticketed events.
RESPONSIBILITIES:
  • Assist in the processing and establishment of season ticket, group and single match ticket accounts
  • Provide game-day support in the area of ticket resolution, customer service and will call
  • Build, maintain and develop a positive working relationship with all Ticketmaster Client Support Staff
  • Facilitate a complex network of payment plans, investigate and respond to any chargebacks related to ticket payments and work closely with the Ticket Services department to ensure account compliance
  • Assist with the building of price codes, plans, promo codes, and other Archtics programming needs
  • Maintain a positive, high performance culture in the Ticket Operations department, while building a positive rapport with all other departments daily
  • Assist in the execution of Club events, including but not limited to games, Season Ticket Member functions, Club events, etc.
  • Assist in the creation of all online sales process, including but not limited to single game, group, and season ticket sales
  • Act as a higher point of contact for all elevated customer service occurrences on match day
  • Assist with Will Call responsibilities and ticket troubleshooting needs on match day
  • Other duties assigned by the Director of Ticket Operations or other Ticketing Leadership

QUALIFICATIONS:
  • Bachelor's Degree in Business, Sports Management, Marketing or related field
  • Minimum of 1 - 2 years of related experience
  • Ticket Operations background
  • Strong interpersonal and customer service skills, team orientation and the ability to communicate effectively at all levels
  • Ability to operate Archtics Ticketing System & Salesforce CRM
  • High level of demonstrated professionalism and integrity
  • Ability to problem solve
  • Exceptional attention to detail and strong analytical skills
  • Ability to work flexible hours including daytime, evening, weekends, and holidays
  • Strong work ethic, team oriented attitude, and enthusiastic about contributing to the success of the department and Club in a fast paced environment
  • Bilingual (Spanish) speaker is a plus, but not required

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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