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Ticket Operations Manager Jobs in Tennessee (NOW HIRING)

titans

Manager, Ticket Operations

Nashville, TN · On-site

What you'll be doing The Tennessee Titans are seeking an experienced Ticket Operations Manager to lead box office operations at Nissan Stadium. Sitting at the intersection of technology, fan ...

SpaceXAI

Site Operations Manager

Memphis, TN · On-site

As the Site Operations Manager, you'll oversee the data center technicians, ensuring the AI ... Build and refine processes--such as preventative maintenance schedules with vendors and ticket ...

ASM Global

Ticketing Manager

Knoxville, TN · On-site

The Ticketing Manager oversees all aspects of ticket operations for the Knoxville Civic Auditorium and Coliseum. This role manages ticketing event builds, box office operations, financial ...

ASM Global

Ticketing Manager

Knoxville, TN

The Ticketing Manager oversees all aspects of ticket operations for the Knoxville Civic Auditorium and Coliseum. This role manages ticketing event builds, box office operations, financial ...

SpaceXAI

Manager, Site Operations

Memphis, TN

As the Site Operations Manager, you'll oversee the data center technicians who keep SpaceXAI's AI ... Build and refine processes-such as preventative maintenance schedules with vendors and ticket ...

Memphis Grizzlies

Manager, Ticket Sales

Memphis, TN · On-site

In addition, the Ticket Sales Manager is responsible for generating revenue by identifying business ... At least three years of experience in a ticket sales and/or sales operations position ...

SpaceXAI

Manager, Site Operations

Memphis, TN · On-site

As the Site Operations Manager, you'll oversee the data center technicians who keep SpaceXAI's AI ... Build and refine processes-such as preventative maintenance schedules with vendors and ticket ...

SpaceXAI

Manager, Site Operations

Memphis, TN · On-site

As the Site Operations Manager, you'll oversee the data center technicians who keep SpaceXAI's AI ... Build and refine processes--such as preventative maintenance schedules with vendors and ticket ...

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All JobsTicket Operations JobsTicket Operations Manager JobsTicket Operations Manager Jobs in Tennessee

Ticket Operations Manager information

See Tennessee salary details

$28.1K

$57.6K

$107.6K

How much do ticket operations manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for ticket operations manager in Tennessee is $57,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $70,300.00 per year, depending on experience, location, and employer.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager, and why are they important?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Tennessee? The most popular types of Ticket Operations jobs in Tennessee are:
What are popular job titles related to Ticket Operations Manager jobs in Tennessee? For Ticket Operations Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Manager jobs in Tennessee look for? The top searched job categories for Ticket Operations Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Ticket Operations Manager jobs? Cities in Tennessee with the most Ticket Operations Manager job openings:
Ticket Operations Manager jobs near you
Infographic showing various Ticket Operations Manager job openings in Tennessee as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,594 per year, or $27.7 per hour.

Manager, Ticket Operations

titans

Nashville, TN • On-site

Other

Re-posted 10 hours ago

Job description

What you’ll be doing

The Tennessee Titans are seeking an experienced Ticket Operations Manager to lead box office operations at Nissan Stadium. Sitting at the intersection of technology, fan experience, and revenue strategy, you'll oversee event setup, STM and account management, reporting, and game day execution while managing a team, owning vendor relationships, and partnering with departments across the organization.

  • Lead, develop, and hold accountable a Ticket Operations team focused on execution and customer service.
  • Oversee event setup and programming on SeatGeek ticketing system for Tennessee Titans related events.
  • Serve as the primary point of contact with SeatGeek, Fortress, and related vendors while maintaining first-class standards in every partnership.
  • Manage STM and ticket holder invoicing and ticket management rules, and access controls.
  • Collaborate with Membership Services and Sales teams on renewal campaigns and sales initiatives, communicating proactively to help teammates succeed.
  • Oversee partnership with PSL holder transfer and resale platform.
  • Serve as the main ticket contact for partnership and football departments.
  • Assist with execution of season ticket member outreach events.
  • Partner with the Strategy and Analytics team to ensure accurate reporting, campaign data integrity, and actionable insights.
  • Manage multiple concurrent projects in a fast-paced environment.

Qualifications – What you’ll bring

 

REQUIRED:

  • Bachelor’s degree in business administration, accounting or equivalent
  • Minimum of five (5) years of Ticket Office experience in professional or major collegiate sports.
  • Minimum of three (3) years of experience managing a ticket office or in a leadership role.
  • Minimum of two (2) years of SeatGeek Unify experience

PREFERRED:

  • Demonstrated ability to lead teams with accountability, clarity, and genuine investment in others’ growth
  • Proven track record working cross-functionally – across sales, analytics, partnerships or operations.
  • Proficiency in Microsoft Office (Word, Excel, Outlook); comfort working with data and reporting tools.

CORE COMPETENCIES

  • Leadership & Accountability — Builds and develops a high-performing team while owning outcomes and driving results.
  • Ticketing System Expertise — Deep proficiency in SeatGeek Unify and box office operations, including event builds, invoicing, and access controls.
  • Cross-Functional Collaboration — Partners effectively with Sales, Membership Services, Analytics, Partnerships, and Football Operations.
  • Vendor Management — Maintains first-class standards across key vendor and platform relationships.
  • Operational Execution — Manages multiple projects and game day responsibilities in a fast-paced NFL environment.


Physical Requirements and Working Conditions

  • Work Environment: Office / Stadium
  • Physical Requirements: Ability to sit for extended periods of time; lift up to 25 lbs.
  • Schedule: Monday – Friday, standard business hours; occasional evenings, holidays and event days

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