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Director Ticket Operations Jobs in Tennessee (NOW HIRING)

Miamioh

Job Title Athletic Ticket Office Student Department Ticket Operations JM Worker Type Student (Fixed ... Questions and follow-ups regarding requests should also be directed here. Miami University Values ...

Monogram Health, Inc.

Director IT Operations

Brentwood, TN · On-site

$120 - $160/hr

Description Position: Director, IT Operations Monogram Health is seeking an experienced Director, I ... ticket SLAs * Ensure reliable IT connectivity and service delivery for corporate and clinical ...

Monogram Health

Director IT Operations

Brentwood, TN · On-site

Position: Director, IT Operations Monogram Health is seeking an experienced Director, IT Operations ... ticket SLAs * Ensure reliable IT connectivity and service delivery for corporate and clinical ...

Memphis Grizzlies

Director, Marketing

Memphis, TN · On-site

$120 - $190/hr

The ideal candidate brings throughline strategic and operational expertise in all facets of digital ... Serve as an integrator across departments such as Ticket Sales, Partnerships, Broadcast and ...

Memphis Grizzlies

Director, Marketing

Memphis, TN

The ideal candidate brings throughline strategic and operational expertise in all facets of digital ... Serve as an integrator across departments such as Ticket Sales, Partnerships, Broadcast and ...

Memphis Grizzlies

Director, Marketing

Memphis, TN · On-site

The ideal candidate brings throughline strategic and operational expertise in all facets of digital ... Serve as an integrator across departments such as Ticket Sales, Partnerships, Broadcast and ...

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Director Ticket Operations information

See Tennessee salary details

$30.9K

$97.7K

$162.9K

How much do director ticket operations jobs pay per year?

As of Aug 22, 2026, the average yearly pay for director ticket operations in Tennessee is $97,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $123,000.00 per year, depending on experience, location, and employer.

How does a director ticket operations collaborate with other departments to ensure successful event execution?

A Director of Ticket Operations works closely with marketing, finance, and venue management teams to coordinate ticket sales strategies, manage inventory, and ensure seamless event entry processes. They regularly communicate with event promoters and customer service staff to address any ticketing issues and provide real-time updates on sales performance. Effective collaboration is crucial to resolving challenges quickly, maximizing revenue, and delivering a positive experience for attendees.

What are the key skills and qualifications needed to thrive as a director ticket operations, and why are they important?

To thrive as a Director of Ticket Operations, you need expertise in ticketing systems, revenue management, and event logistics, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is typically required. Exceptional leadership, analytical thinking, and strong customer service skills help drive team performance and ensure a positive fan experience. These competencies are crucial for optimizing ticket sales, maintaining operational efficiency, and delivering seamless events.

What does a director of ticket operations do?

A director of ticket operations oversees the management and coordination of ticket sales, distribution, and customer service for events or venues. They develop strategies to maximize ticket revenue, ensure smooth ticketing processes, and lead teams using ticketing software and data analysis tools. The role often requires strong leadership, organizational skills, and knowledge of ticketing systems and industry regulations.

What are the most commonly searched types of Ticket Operations jobs in Tennessee?

The most popular types of Ticket Operations jobs in Tennessee are:

What are popular job titles related to Director Ticket Operations jobs in Tennessee?

For Director Ticket Operations jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Director Ticket Operations jobs in Tennessee look for?

The top searched job categories for Director Ticket Operations jobs in Tennessee are:

What cities in Tennessee are hiring for Director Ticket Operations jobs?

Cities in Tennessee with the most Director Ticket Operations job openings:

Director Ticket Operations jobs near you
Infographic showing various Director Ticket Operations job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $97,732 per year, or $47 per hour.

Director, Ticket Sales & Data Strategy

University of Memphis

Memphis, TN

Full-time

Re-posted 6 days ago

University Of Memphis rating

8.9

Company rating: 8.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

33rd of 621 rated colleges and universities

Job description

The Director of Ticket Sales & Data Strategy is responsible for leading ticket sales efforts and using data to drive strategic decisions. This role focuses on growing revenue through season, group, and premium ticket sales while improving retention and the overall fan experience. The position works closely with ticket operations, marketing, and leadership to ensure sales strategies are aligned with organizational goals.

This posting has an initial screening date of June 23, 2026 and each Tuesday thereafter until filled.

The University of Memphis is a leading, student-centered, urban public R1 research institution. Located in Memphis, Tennessee, on 1,160 acres. The University serves a population of nearly 20,000 students and 2,500 employees, including more than 1,000 full-time faculty members. The University offers bachelor's degrees in more than 230 areas of study, master's degrees in more than 50 subjects and doctoral degrees in 26 disciplines; supported an institutional record of more than $100 million in research awards for FY24; and has an operating budget of close to $500 million.

Bachelor's degree in business, marketing, sports management, or a related field and four (4) years of experience in ticket sales, CRM management, or sports business operations.
 

Knowledge, Skills, and Abilities

  •  Experience managing or mentoring a sales team.
  • Strong analytical skills with the ability to translate data into actionable strategies.
  • Excellent communication and relationship-building skills.
  • Comfortable working evenings and weekends as needed for events.

Must be able to comply with all Department, University, Board of Trustees, Athletic Conference, and NCAA policies and procedures.

Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Ticket Sales 

  • Lead and manage the strategy for season, group, and premium ticket sales.
  • Set goals and track the performance of the sales team.
  • Identify new revenue opportunities and develop outbound sales campaigns.
  • Build and maintain relationships with key accounts and high-value customers.
  • Oversee the execution of sales initiatives from planning through delivery.
  • Support event setup and ticket operations on game days.
  • Oversight of the ticket sales team to include, but not limited to, Coordinators, Ticket Sales and Revenue, students, temporary workers, and assigned game day workers.

Data Strategy 

  • Utilize ticketing, CRM, and engagement data to inform sales, retention, and marketing strategies. Monitor reports to track and report on key metrics, including sales, renewals, attendance trends, and revenue, to help identify opportunities for growth and operational improvement.
  • Conduct trend analysis and forecasting to support revenue projections, season planning, and customer retention initiatives. 
  • Segment audiences and personalize outreach to improve campaign performance. 
  • Collaborate with marketing and ticket operations to maintain clean and accurate data. 

Customer Relations

  • Oversight of the development and implementation of strategies to retain season ticket holders and enhance customer satisfaction.
  • Oversight of the team that creates touchpoints and communication plans to engage fans and drive renewals.
  • Gather and analyze customer feedback to improve service and engagement. 

Leadership & Staff Management 

  • Provide oversight and guidance for the Coordinator, Ticket Sales & Revenue staff.
  • Establish individual and team performance goals aligned with organizational revenue, attendance, and customer engagement objectives.
  • Monitor productivity, sales activity, and service standards; provide ongoing coaching, training, and performance feedback to maximize effectiveness and professional growth.
  • Manage work assignments, scheduling, and resource allocation to ensure efficient operations during peak sales periods, events, and campaigns.

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