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Third Party Collections Agent Jobs (NOW HIRING)

Credence Global Solutions

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Collections Trainer

Richardson, TX · On-site

$20 - $124/hr

Deliver comprehensive training sessions for employees involved in Third Party Collections, ensuring a deep understanding of relevant processes and compliance standards. l Training Material ...

Ajilon

Medical Collections

Wayne, NJ · On-site

$18 - $22.50/hr

Ajilon - JobID: 87FE4C20-363E-49BB-90BE-47CFED3C6212 [Collections Agent] As a Medical Collector at ... third party payers; Research payor requirements for claim payout; Process payments from both ...

Above Lending

Collections Agent

Phoenix, AZ · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ... No placement fee will be paid to any third party unless such a request has been made by the Above ...

Above Lending

Collections Agent

Dallas, TX · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ... No placement fee will be paid to any third party unless such a request has been made by the Above ...

Above Lending

Collections Agent

Colorado Springs, CO · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ... No placement fee will be paid to any third party unless such a request has been made by the Above ...

Above Lending

Collections Agent

Scottsdale, AZ · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ... No placement fee will be paid to any third party unless such a request has been made by the Above ...

Above Lending

Collections Agent

San Antonio, TX · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ... No placement fee will be paid to any third party unless such a request has been made by the Above ...

Above Lending

Collections Agent

Denver, CO · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ... No placement fee will be paid to any third party unless such a request has been made by the Above ...

Above Lending

Collections Agent

Austin, TX · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ... No placement fee will be paid to any third party unless such a request has been made by the Above ...

Above Lending

Collections Agent

Boulder, CO · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ... No placement fee will be paid to any third party unless such a request has been made by the Above ...

Above Lending

Collections Agent

Fort Worth, TX · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ... No placement fee will be paid to any third party unless such a request has been made by the Above ...

Above Lending

Collections Agent

Chicago, IL · On-site

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ... No placement fee will be paid to any third party unless such a request has been made by the Above ...

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Third Party Collections Agent information

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How much do third party collections agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for third party collections agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Third Party Collections Agent, and why are they important?

To thrive as a Third Party Collections Agent, you need strong negotiation skills, knowledge of debt collection regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and compliance tools is often required. Excellent communication, active listening, and resilience under pressure are vital soft skills for this role. These competencies enable agents to recover debts effectively while maintaining compliance and positive client relationships.

What are some common challenges Third Party Collections Agents face when working with debtors, and how can they be addressed?

Third Party Collections Agents often encounter challenges such as unresponsive debtors, emotional conversations, and resistance to payment. To address these, agents are trained to use effective communication techniques, remain empathetic but firm, and follow compliance guidelines to maintain professionalism. Building rapport, understanding the debtor's circumstances, and offering flexible payment solutions can help overcome resistance and increase recovery rates.

What are Third Party Collections Agents?

Third Party Collections Agents are professionals who work for agencies hired by creditors to recover overdue debts from individuals or businesses. Unlike first-party collectors, who are directly employed by the original creditor, third-party agents act as intermediaries to collect unpaid balances. They typically contact debtors via phone, mail, or email to arrange payment plans, negotiate settlements, and provide information about the debt. Their work is regulated by laws such as the Fair Debt Collection Practices Act to ensure ethical and legal practices.

What is a third party collection agent?

A third party collection agent is a professional or agency hired by a creditor to recover overdue debts from borrowers. They typically use phone calls, letters, and negotiation skills to collect payments and must comply with regulations like the Fair Debt Collection Practices Act. This role often requires strong communication skills and knowledge of debt collection laws.

What is the difference between Third Party Collections Agent vs Debt Collector?

AspectThird Party Collections AgentDebt Collector
CredentialsOften requires basic collections training, sometimes certifications like Fair Debt Collection Practices Act (FDCPA)Similar credentials, may include licensing depending on state
Work EnvironmentTypically works for third-party agencies, in office or remoteUsually employed by collection agencies, in similar environments
Employer & Industry UsageUsed by third-party collection agencies to recover debts for original creditorsCommonly used interchangeably with third-party collections, focusing on debt recovery

Both roles involve debt recovery for third-party agencies, requiring similar skills and certifications. The main difference lies in terminology; 'Third Party Collections Agent' emphasizes the agency's role, while 'Debt Collector' is a broader term often used interchangeably. Both positions operate in similar environments and serve the same industry purpose.

More about Third Party Collections Agent jobs
What cities are hiring for Third Party Collections Agent jobs? Cities with the most Third Party Collections Agent job openings:
What job categories do people searching Third Party Collections Agent jobs look for? The top searched job categories for Third Party Collections Agent jobs are:
Third Party Collections Agent jobs near you
Infographic showing various Third Party Collections Agent job openings in the United States as of May 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 66% In-person, 6% Hybrid, and 28% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.
Bilingual Call Center Agent ( Spanish/English) - 3rd Party Collections

Bilingual Call Center Agent ( Spanish/English) - 3rd Party Collections

Capital Management Services

Williamsville, NY

$17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Now Hiring: Bilingual (English/Spanish) Debt Collectors - In-Person | Buffalo, NY
Capital Management Services is actively hiring Bilingual Debt Collectors to join our team in a third-party collections environment. This role involves working directly with customers to resolve past-due accounts on behalf of our clients.
We are looking for individuals who are comfortable handling structured, goal-driven work and can manage conversations around sensitive financial situations.
What You'll Do:
  • Place outbound and receive inbound calls regarding past-due accounts
  • Communicate with customers in both English and Spanish
  • Work to resolve balances and establish payment arrangements
  • Follow compliance guidelines and call quality standards
  • Meet daily and weekly performance metrics (calls, collections, productivity)
  • Navigate a high-volume call environment with consistency and professionalism
What We're Looking For:
  • Bilingual (English/Spanish) required
  • Ability to work in a structured, performance-based collections environment
  • Comfortable discussing payment obligations and overcoming objections
  • Strong communication, listening, and negotiation skills
  • Previous collections, call center, or customer service experience preferred (not required)
What We Offer:
  • $17/hour starting wage (bilingual)
  • Paid training beginning May 18, 2026
  • Full-time, in-person position
  • Medical, Dental, and Vision benefits
  • 401(k) and Paid Time Off
About the Role:
This is a third-party collections position, meaning you will be contacting customers on behalf of clients to resolve outstanding balances. The role is goal-oriented and metrics-driven, with a strong focus on communication, compliance, and consistency.
Success in this position comes from being:
  • Comfortable on the phone for most of the day
  • Able to handle challenging or sensitive conversations
  • Motivated by performance goals and structured expectations
About Us:
With over 20 years of experience in the Buffalo area, Capital Management Services is a trusted provider of third-party collections services. We offer training, support, and growth opportunities for employees who perform well in a results-driven environment.
Job Type: Full-time
Work Location: In person (Buffalo, NY)
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