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Test Center Administrator Jobs (NOW HIRING)

prometric

Test Center Administrator

Greensboro, NC

$12.75 - $15.50/hr

Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION: Greensboro NC 27407 TEST CENTER ADDRESS: 3 Centerview Dr Ste 248 JOB OVERVIEW: The Test Center ...

prometric

Test Center Administrator

Greensboro, NC

$12.75 - $15.50/hr

Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION: Greensboro NC 27407 TEST CENTER ADDRESS: 3 Centerview Dr Ste 248 JOB OVERVIEW: The Test Center ...

prometric

Test Center Administrator

Greensboro, NC · On-site

$12.75 - $15.50/hr

Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION: Greensboro NC 27407 TEST CENTER ADDRESS: 3 Centerview Dr Ste 248 JOB OVERVIEW: The Test Center ...

Prometric

Test Center Administrator

Greensboro, NC · On-site

$15/hr

Test Center Administrator REPORTS TO: Test Center Manager DEPARTMENT: Test Center LOCATION: Greensboro NC 27407 TEST CENTER ADDRESS: 3 Centerview Dr Ste 248 JOB OVERVIEW: The Test Center ...

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How much do test center administrator jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for test center administrator in the United States is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $15.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Test Center Administrator, and why are they important?

To thrive as a Test Center Administrator, you need strong organizational skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with test delivery software, basic computer troubleshooting, and sometimes certification in exam administration systems are typically required. Excellent communication, customer service, and problem-solving abilities help create a supportive and secure testing environment. These skills are crucial to maintain exam integrity, ensure smooth operations, and provide a positive experience for test-takers.

What is the difference between Test Center Administrator vs Test Proctor?

AspectTest Center AdministratorTest Proctor
CredentialsTypically requires certification in test administration or related trainingOften requires minimal certification, focus on monitoring skills
Work EnvironmentManages testing facilities, oversees staff, handles logisticsMonitors exam sessions, ensures test security
Employer & IndustryEducational institutions, certification bodies, testing centersTesting centers, educational institutions, certification agencies

The Test Center Administrator and Test Proctor roles both involve overseeing testing environments, but the administrator has broader responsibilities including managing staff and logistics, while the proctor primarily monitors exam sessions. Both roles require attention to test security and integrity, but the administrator typically holds more certifications and handles administrative tasks.

What are some common challenges Test Center Administrators face during exam sessions, and how can they effectively handle them?

Test Center Administrators often encounter challenges such as technical issues with testing equipment, candidates arriving late or unprepared, and maintaining a secure and distraction-free environment. Effective Administrators stay calm under pressure, follow established protocols for troubleshooting, and communicate clearly with test-takers and colleagues. Being proactive in checking equipment before sessions and having a thorough understanding of test procedures helps minimize disruptions and ensures a smooth testing experience for everyone.

What are Test Center Administrators?

Test Center Administrators are professionals responsible for overseeing and managing the daily operations of testing centers where standardized exams are administered. Their duties typically include checking in candidates, verifying identification, ensuring a secure and quiet testing environment, and adhering to strict exam protocols. They may also assist with technical troubleshooting, monitor test-takers during exams to prevent cheating, and handle administrative tasks related to test scheduling and reporting. Test Center Administrators play a critical role in maintaining the integrity and smooth operation of the testing process.
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Test Center Administrator jobs near you
Infographic showing various Test Center Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $30,156 per year, or $14.5 per hour.
Test Center Administrator

Test Center Administrator

prometric

Greensboro, NC

$12.75 - $15.50/hr

Other

Vision, Retirement, PTO

Posted 23 hours ago

Prometric rating

4.4

Company rating: 4.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

439th of 454 rated business services

Job description

JOB TITLE:                               Test Center Administrator

REPORTS TO:                          Test Center Manager

DEPARTMENT:                         Test Center

LOCATION:                                Greensboro NC 27407

TEST CENTER ADDRESS:      3 Centerview Dr Ste 248

JOB OVERVIEW:

The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world.  These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.  

Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.       


PERKS for employees hired for 20+ hours: (DO NOT EDIT)

  • 12 Paid Holidays Off annually based on work schedule and start date 
  • No selling or quotas 
  • Office setting environment 
  • No inventory, stocking, floor moves or overnight shifts! 
  • Paid training
  • Sick time prorated based on start date
  • 401K
  • Employee Assistance Program
  • Vision
  • FSA

Include these PERKS for employees hired for Full Time: (DO NOT EDIT)

  • Legal
  • Vacation

AVAILABLE SCHEDULE:

  • Part Time - Hours Will Vary
  • Schedule:  Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours.
  • Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling.
  • Schedules are available 2 weeks in advance.

RESPONSIBILITIES:

  • Maintain and apply expert knowledge of test center policies, practices and procedures 
  • Greet examinees and verify identification 
  • Perform required security checks including the use of wands
  • Continuously monitor candidates as they complete exams
  • Report and/or resolve candidate issues with urgency   
  • Maintain secure environment and materials in the test center at all times 
  • Ensure every candidate receives a fair and comfortable testing experience
  • Report any occurrences outside company guidelines
  • Ability to be flexible with scheduling based on Prometric days of operations  
  • Represent Prometric's vision, mission and values
  • Safeguard the test center from misconduct  
  • If applicable, digitally scan and record candidate fingerprint identification  

QUALIFICATIONS:

EDUCATION:

  • High school diploma or equivalent required
  • College experience a plus

EXPERIENCE:

  • Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
  • Must be 18 years of age to qualify

SKILLS:

  • Ability to communicate professionally and effectively with candidates and coworkers
  • Ability to write detailed and accurate reports and correspondence 
  • Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation 
  • Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)

PHYSICAL JOB REQUIREMENTS

  • Must be able to bend, stoop, and lift up to 40 pounds 
  • Ability to remain in a stationary position for extended periods of time while administering exams 
  • Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room 
  • Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
  • Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols

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