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Temporary Yelp Content Moderator Jobs (NOW HIRING)

Spotless Brands

Customer Relations Specialist

Wayne, PA · On-site

Monitor, analyze, and control online content and activity across multiple channels including search ... Coordinate with Operations and Marketing on hours changes, grand openings, and temporary closures

Spotless Brands

Customer Relations Specialist

Wayne, PA · On-site

Monitor, analyze, and control online content and activity across multiple channels including search ... Coordinate with Operations and Marketing on hours changes, grand openings, and temporary closures

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How much do temporary yelp content moderator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for temporary yelp content moderator in the United States is $27.45, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $34.38 per hour, depending on experience, location, and employer.

Is a temporary Yelp content moderator a real job?

Yes, a temporary Yelp content moderator is a real position responsible for reviewing and managing user-generated content to ensure it complies with platform guidelines. These roles often require strong attention to detail, familiarity with content policies, and may be offered on a short-term or contract basis to support platform moderation needs.

What are common challenges faced by temporary Yelp content moderators, and how can they be addressed?

Temporary Yelp Content Moderators often encounter challenges such as reviewing a high volume of user-generated content under tight deadlines and making impartial decisions in line with Yelp’s content guidelines. It can also be emotionally taxing to handle sensitive or offensive material. To address these challenges, moderators should familiarize themselves thoroughly with Yelp’s policies, make use of internal support resources, and communicate regularly with team leads for guidance. Building resilience and practicing self-care are also important for maintaining well-being in this role.

What skills and qualifications are needed to be a temporary Yelp content moderator?

To thrive as a Temporary Yelp Content Moderator, you need strong attention to detail, analytical skills, and a solid understanding of content guidelines, typically supported by a high school diploma or equivalent. Familiarity with content management systems, moderation tools, and basic internet research techniques is important. Excellent communication, critical thinking, and the ability to remain impartial help moderators handle diverse and sensitive user-generated content. These skills ensure the platform remains trustworthy, safe, and compliant with community standards.

What does a temporary Yelp content moderator do?

A Temporary Yelp Content Moderator is responsible for reviewing and evaluating user-generated content on Yelp, such as reviews, photos, and comments, to ensure they comply with the platform’s guidelines and policies. They help maintain the quality and integrity of content by identifying and removing inappropriate, fake, or spammy material. As a temporary position, moderators may be hired for specific projects or during peak times and are expected to work efficiently and objectively, often using both automated tools and human judgment. The role requires attention to detail, familiarity with Yelp’s content guidelines, and strong communication skills.

How much do temporary Yelp content moderators make?

Temporary Yelp content moderators typically earn between $12 and $20 per hour, depending on location and experience. The role often involves reviewing and moderating user-generated content using online tools and may be part-time or project-based work.

How do I become a temporary Yelp content moderator?

To become a temporary Yelp content moderator, candidates typically need to apply through Yelp's careers page or job boards, meet basic requirements such as good communication skills and attention to detail, and may undergo an interview or training process. Familiarity with content policies and the ability to work independently are also important. The role often involves reviewing user-generated content to ensure compliance with community guidelines.
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Temporary Yelp Content Moderator jobs near you
Infographic showing various Temporary Yelp Content Moderator job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $57,089 per year, or $27.4 per hour.

Customer Relations Specialist

Ultimate Shine Car Wash

Wayne, PA • On-site

Other

Posted 22 days ago

Job description

This role requires a strategic thinker with strong communication skills, a customer-centric mindset, and a passion for building positive stakeholder relationships. The Specialist collaborates closely with cross-functional teams — specifically Operations and Marketing — to ensure alignment with overall brand objectives and values.
Essential Functions (Other Duties as Assigned)

  • Build, manage, and maintain a positive online presence and reputation for Spotless Brands and its portfolio of brands
  • Monitor, analyze, and control online content and activity across multiple channels including search engines, blogs, communities, and consumer forums
  • Implement a comprehensive strategy to engage with online audiences and in-location customers to maximize positive content and minimize the impact of negative content
  • Reach out to dissatisfied customers to address concerns and manage negative reviews proactively
  • Be both reactive and proactive within an authentic brand voice to cultivate loyal customers and amplify online advocates
  • Create, proofread, and edit copy for various reputation channels, ensuring consistent voice across all brands
  • Develop canned and customized response templates for site and district managers to use when internally managing negative reviews or customer situations
  • Establish processes, procedures, and standards that drive positive reviews, engagement, and protect against reputational risk
  • Own and maintain accurate business listings across all platforms — Google Business Profile, Apple Maps, Bing, Yelp, and others — for all Spotless Brands locations
  • Audit listings regularly for accuracy of address, hours, phone numbers, photos, and services
  • Manage new location setup and deactivation of closed sites across all listing platforms
  • Coordinate with Operations and Marketing on hours changes, grand openings, and temporary closures
  • Support new site openings by ensuring listings and review profiles are live and accurate prior to launch
  • Coordinate monthly reviews and reporting of online content, ratings, and reputation performance
  • Analyze online statistics and trends by site, rating, and keyword to identify ongoing patterns and potential mitigation solutions
  • Deliver regular reporting on ratings performance, review sentiment, response rates, and listing health across all locations
  • Assist with search engine management and monitor what customers are searching for and saying to inform strategy
Education and Experience
  • Bachelor's degree in Marketing, Communications, or a related field, required
  • Minimum 2 years of proven experience in reputation management, community outreach, or a similar role, required
  • Experience in multi-unit retail, hospitality, or service industry, preferred
  • Hands-on experience with Google Business Profile and third-party review platforms, required
  • Familiarity with listings management tools (Yext, Rio SEO, Birdeye, or similar), preferred
  • Retail experience, preferred
Knowledge, Skills, and Abilities
  • Firm grasp of reputation management platforms, local SEO, social media, and ratings and review ecosystems
  • Strong customer service orientation with an outgoing, solutions-focused personality
  • Excellent written and verbal communication skills, including outstanding copywriting and proofreading abilities
  • Critical thinker with strong problem-solving and research proficiencies
  • Must be a self-starter who can independently move projects forward, prioritize tasks, and meet deadlines
  • Strong attention to detail with the ability to manage listings and workflows across 200+ locations
  • Ability to pinpoint problems and develop creative, practical solutions
Physical Requirements:
  • Must be able to remain in a stationary position at least 50% of the time
  • Travel requirements less than 10%

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E-Verify to check employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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