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Telephony Jobs (NOW HIRING)

IPsoft

IP Telephony Engineer

Austin, TX · On-site

... IP Telephony infrastructure, including design, implementation and ongoing management/troubleshooting. Must have the ability to manage multiple projects within the established scope, budget and ...

LoanCare

Sr. Telephony Engineer- WFH

Overview We are seeking to fill the role of Senior Telephony Engineer. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners.

Selene Holdings

Sr. Telephony Analyst

Dallas, TX · On-site

$87K - $115K/yr

The Senior Telephony Analyst serves as a key contributor to the design, administration, optimization, and advancement of Selene's contact center technology environment. This role combines telephony ...

Taylor Corp

Telephony IT Tech

North Mankato, MN · On-site

As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related hardware and software of the organization's Avaya VoIP and Verint systems, including the phone squad ...

PHMG Careers

Cloud Telephony Technician

Chicago, IL

$45K - $55K/yr

Cloud Telephony Technician Location: Chicago Hours: Monday - Friday 8:00am - 5:00pm Salary: $45k base, $55k OTE Role Summary & Purpose Responsible for consulting with clients regarding their cloud ...

PHMG Careers

Cloud Telephony Technician

Chicago, IL

$45K - $55K/yr

Cloud Telephony Technician Location: Chicago Hours: Monday - Friday 8:00am - 5:00pm Salary: $45k base, $55k OTE Role Summary & Purpose Responsible for consulting with clients regarding their cloud ...

PHMG Careers

Cloud Telephony Technician

Chicago, IL · On-site

$45K - $55K/yr

Cloud Telephony Technician Location: Chicago Hours: Monday - Friday 8:00am - 5:00pm Salary: $45k base, $55k OTE Role Summary & Purpose Responsible for consulting with clients regarding their cloud ...

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Telephony information

See salary details

$21K

$98.2K

$145.5K

How much do telephony jobs pay per year?

As of Aug 12, 2026, the average yearly pay for telephony in the United States is $98,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $123,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the telephony position?

To thrive in Telephony, you need a strong understanding of voice communication systems, networking fundamentals, and troubleshooting skills, often backed by relevant certifications such as Cisco's CCNA Voice or CompTIA Network+. Familiarity with PBX systems, VoIP platforms, call-routing software, and helpdesk tools is typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help professionals excel in client-facing and team-based environments. These skills ensure seamless operation, rapid resolution of telephony issues, and high-quality support for both internal users and customers.

What are the typical career growth opportunities for professionals working in telephony roles?

Professionals in Telephony roles often start as entry-level support technicians or system administrators and can advance to positions such as Telephony Engineer, Unified Communications Specialist, or IT Manager with experience and additional certifications. Exposure to new technologies like cloud-based telephony and unified communications platforms opens avenues for specialization and leadership roles. Many employers also offer training and encouragement for ongoing professional development to help employees expand their skills. Career advancement often depends on both technical expertise and the ability to manage complex projects or lead teams.

What is a telephony?

A Telephony job involves managing and maintaining communication systems, including VoIP, PBX, and traditional telephone networks. Professionals in this field configure, troubleshoot, and optimize telephony hardware and software to ensure seamless connectivity. They often work with businesses to implement efficient communication solutions, integrate phone systems with other technologies, and provide user support. Strong technical knowledge of networking, call routing, and telecommunications protocols is essential.

More about Telephony jobs
What cities are hiring for Telephony jobs? Cities with the most Telephony job openings:
What are the most commonly searched types of Telephony jobs? The most popular types of Telephony jobs are:
What states have the most Telephony jobs? States with the most job openings for Telephony jobs include:
What job categories do people searching Telephony jobs look for? The top searched job categories for Telephony jobs are:
Telephony jobs near you
Infographic showing various Telephony job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 2% Part Time, and 9% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $98,177 per year, or $47.2 per hour.

IP Telephony Engineer

IPsoft

Austin, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Company Description

IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company's mission is to power the world with expert systems.
IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks including: event management, incident management, change management, request fulfillment and standard operating procedures. We globally support a wide range of enterprise customers, service providers and telecommunications companies. IPsoft's autonomic technologies enable clients to realize lowered costs, reduced human errors and enhanced service levels.
Headquartered in New York City, IPsoft has operations in 10 countries across North America, Europe and Asia. IPsoft aims to be a true partner helping businesses achieve better outcomes.

Job Description

Responsibilities
Design, implementation, ongoing management, and troubleshooting of Cisco
Unified Communications Systems, including CallManager/Unified
Communications Manager 4.x through 6.x, Unity, IPCC Express and Enterprise
Management and troubleshooting Cisco Analog and Digital voice gateways
and devices, including ISR's, VG224's, ATA-186's as well as Cisco IP phones


Required Expertise
CallManager/Unified Communications Manager 4.x through 6.x
o Unity 4.x/5.x
o CallManager Express/Unified Communications Manager Express
o Unity Express
o Strong knowledge of Cisco Voice Gateways, SIP/H.323/MGCP
Ideal candidate must have a strong background in traditional IP Networking
Strong networking background
o Understanding of network operations at Layer 2 and Layer 3
o Understanding of major routing protocols
o Understanding of fundamental network technologies (VPNs, NAT, etc.)

Qualifications

Desirable Expertise
Cisco IPCC/ICM Enterprise
Cisco IPCC/UCC Express
Cisco Voice Portal
Administrative experience with Windows and/or Linux/Unix operating systems
Experience with Call Recording and Workforce Management Systems
(Telrex, Witness360, Nice Perform, etc.)

Qualifications
Bachelors degree in relevant technical discipline or equivalent professional
experience is preferred
Cisco certifications are preferred (CCVP, or equivalent)
Qualified candidate must have 2 years experience with Cisco IP Telephony
infrastructure, including design, implementation and ongoing
management/troubleshooting.
Must have the ability to manage multiple projects within the established
scope, budget and timeline
Requires complex problem solving abilities with experience in performing
root cause analysis
Benefits
Competitive Base Salary
Monthly Bonus Plan
Medical Insurance, Dental Insurance and Vision Care
Life Insurance
Short Term and Long Term Disability Insurance
401(K) Plan
Flexible Spending Accounts: Health Care, Dependent Care, Transportation
Paid Time Off

Additional Information




This position is also open in NYC

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