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Telephony Jobs in Iowa (NOW HIRING)

Ubertal Inc

IT Support Specialist

Mount Pleasant, IA · On-site

VoIP / phone systems / IP telephony * Wireless networking / wireless deployment / Wi-Fi infrastructure * Security cameras / CCTV / surveillance recording systems * Door control systems / physical ...

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Mary Greeley Medical Center

FIRST NURSE

Ames, IA · On-site

Proficient in EHR systems, telephony platforms (e.g. Cisco or similar), and clinical decision support tools, with the ability to simultaneously assess, document, and communicate real time. * De ...

Kuvare Holdings

Senior Salesforce Developer

Cedar Rapids, IA · On-site

$123K - $151K/yr

... telephony, and other applications. • Establish standards for API usage, authentication, monitoring, error handling, and data synchronization. • Architect Salesforce solutions aligned with ...

Kuvare Holdings

Senior Salesforce Developer

Des Moines, IA · On-site

$122K - $149K/yr

... telephony, and other applications. • Establish standards for API usage, authentication, monitoring, error handling, and data synchronization. • Architect Salesforce solutions aligned with ...

Kuvare

Senior Salesforce Developer

Des Moines, IA · On-site

$122K - $149K/yr

Integrations & API Architecture Architect and oversee Salesforce integrations with enterprise systems, including data warehouses, marketing platforms, telephony, and other applications. Establish ...

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Kuvare

Senior Salesforce Developer

Cedar Rapids, IA · On-site

$123K - $150K/yr

Integrations & API Architecture Architect and oversee Salesforce integrations with enterprise systems, including data warehouses, marketing platforms, telephony, and other applications. Establish ...

Pella Corporation

HR Services Supervisor

Pella, IA · Hybrid

Experience with knowledge base, telephony, case management, and HCM systems is a plus. About Pella Corporation As the #1 most-preferred national window and door brand by homeowners across the country ...

EssilorLuxottica

Customer Care Manager

Sioux City, IA · On-site

Strong understanding of lab workflows * CRM platforms & telephony systems experience * Excellent communication skills & customer-centric mindset This posting is for an existing vacancy within our ...

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Showing results 1-20

All JobsTelephony JobsTelephony Jobs in Iowa

Telephony information

See Iowa salary details

$19.7K

$92.2K

$136.7K

How much do telephony jobs pay per year?

As of Jul 1, 2026, the average yearly pay for telephony in Iowa is $92,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,900.00 and $116,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Telephony position, and why are they important?

To thrive in Telephony, you need a strong understanding of voice communication systems, networking fundamentals, and troubleshooting skills, often backed by relevant certifications such as Cisco's CCNA Voice or CompTIA Network+. Familiarity with PBX systems, VoIP platforms, call-routing software, and helpdesk tools is typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help professionals excel in client-facing and team-based environments. These skills ensure seamless operation, rapid resolution of telephony issues, and high-quality support for both internal users and customers.

What are the typical career growth opportunities for professionals working in Telephony roles?

Professionals in Telephony roles often start as entry-level support technicians or system administrators and can advance to positions such as Telephony Engineer, Unified Communications Specialist, or IT Manager with experience and additional certifications. Exposure to new technologies like cloud-based telephony and unified communications platforms opens avenues for specialization and leadership roles. Many employers also offer training and encouragement for ongoing professional development to help employees expand their skills. Career advancement often depends on both technical expertise and the ability to manage complex projects or lead teams.

What is a Telephony job?

A Telephony job involves managing and maintaining communication systems, including VoIP, PBX, and traditional telephone networks. Professionals in this field configure, troubleshoot, and optimize telephony hardware and software to ensure seamless connectivity. They often work with businesses to implement efficient communication solutions, integrate phone systems with other technologies, and provide user support. Strong technical knowledge of networking, call routing, and telecommunications protocols is essential.

What are popular job titles related to Telephony jobs in Iowa? For Telephony jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Telephony jobs in Iowa look for? The top searched job categories for Telephony jobs in Iowa are:
Telephony jobs near you
Sales Support Specialist II (Cox Business)

Sales Support Specialist II (Cox Business)

Cox Communications

Crescent, IA • On-site

$20.10 - $30.10/hr

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Cox Communications rating

8.5

Company rating: 8.5 out of 10

Based on 125 frontline employees who took The Breakroom Quiz

7th of 80 rated telecommunications companies

Job description

Cox Business is more than part of a cable company - we are a technology solutions leader. In addition to offering data network services for businesses, we also consult with companies of all sizes to provide managed network services, cloud infrastructure, managed hosting services, and other emerging technology solutions.
The Sales Support Specialist provides service and support and grows selling agent generated accounts as a member of the Indirect sales team. Develops ongoing relationships with agents, coordinates sales activities, and ensures projects are submitted correctly.
The position is spent supporting Agent Channel Managers and assisting agents. The role is part of a goal-driven sales organization with pressure to grow revenue quickly. Incumbents will manage their own schedules. May have to spend 6-7 hours a day entering information into order generation system.
Primary Responsibilities and Essential Functions
  • Works with Agents and Agent Channel Managers to develop proposals for sales opportunities generated by agents that are appropriate solutions for meeting customer needs.
  • Checks the serviceability of agent generated opportunities, qualifies opportunities, assigns opportunities to local Agent Channel Managers when appropriate, and consistently promotes upsell of revenue.
  • Negotiates renewal of expired contracts with assigned agent accounts. Verifies that service pricing reflects pricing structures set at the corporate level.
  • Collaborates with Sales Support to ensure quality hand-off of projects and proper implementation of agent sales.
  • Works with Agent Channel Managers to develop and review sales plans and renewal plans. Handles the details of implementation and service delivery for assigned agent accounts.
  • Uses a spreadsheet-based tool to assess the ROI for prospects who are not currently on the Cox network and forwards the result for approval.
  • Ensures that requests for major service changes (moves, adds, changes) are carried out and that trouble tickets are resolved expeditiously, as necessary. Responds to agent inquiries.
  • Keeps agent database up to date by recording all activities, transactions, and communications with agents.
  • Attends job-related training to increase knowledge of Cox and competitor telephony, data, and video services/solutions, customer premise equipment, networking, consultation, negotiation, and sales skills; attends strategic and/or development meetings with Sales management.
  • Participates in internal meetings to create product packages, sales processes, communicate and coordinate sales, report on sales activities, implement new products, solve problems, and keep up to date with information about Cox.
  • Creates and participates in opportunities to serve as a public representative and image builder of Cox in the community to network and develop and maintain Cox's presence; (e.g., promotes and/or attends non-profit events).

Minimum
  • High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field
  • Experience using Windows-based PCs, MS Office

Preferred
  • 2 years telephony and data transport experience preferred for Carrier/Wholesale role
  • 1-year experience in telecommunications (telephony, data, and video) sales or account development for the role
  • Valid driver's license, good driving record, reliable transportation
  • Excellent skill in adaptability, applied learning, building relationships, written communications, expanding and advancing sales opportunities, formal presentation skills, high impact communications, continuous learning, negotiation, PC skills, product knowledge and technical platform, reasoning and sustaining customer satisfaction to work effectively with teams throughout the organization.

USD 20.10 - 30.10 per hour
Compensation:
Hourly pay rate is in the range of $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

What Cox Communications employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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