Telephony / Call Center Product Focus * Define and drive product strategy for telephony and contact center capabilities, with a working understanding of AWS Connect and related telephony systems.
Quick apply
Telephony / Call Center Product Focus * Define and drive product strategy for telephony and contact center capabilities, with a working understanding of AWS Connect and related telephony systems.
Quick apply
Telephony / Call Center Product Focus * Define and drive product strategy for telephony and contact center capabilities, with a working understanding of AWS Connect and related telephony systems.
Own the architecture and roadmap for enterprise telephony, VoIP, SIP trunking, SBCs, IVR, and contact center platforms. * Lead design and deployment of CCaaS and UCaaS platforms. * Ensure seamless ...
Own the architecture and roadmap for enterprise telephony, VoIP, SIP trunking, SBCs, IVR, and contact center platforms. * Lead design and deployment of CCaaS and UCaaS platforms. * Ensure seamless ...
$18.75 - $25.75/hr
Own the architecture and roadmap for enterprise telephony, VoIP, SIP trunking, SBCs, IVR, and contact center platforms. * Lead design and deployment of CCaaS and UCaaS platforms. * Ensure seamless ...
$18.75 - $25.75/hr
Own the architecture and roadmap for enterprise telephony, VoIP, SIP trunking, SBCs, IVR, and contact center platforms. * Lead design and deployment of CCaaS and UCaaS platforms. * Ensure seamless ...
$18.75 - $25.75/hr
Own the architecture and roadmap for enterprise telephony, VoIP, SIP trunking, SBCs, IVR, and contact center platforms. * Lead design and deployment of CCaaS and UCaaS platforms. * Ensure seamless ...
$18.75 - $25.75/hr
Own the architecture and roadmap for enterprise telephony, VoIP, SIP trunking, SBCs, IVR, and contact center platforms. * Lead design and deployment of CCaaS and UCaaS platforms. * Ensure seamless ...
Mclean, VA · On-site
In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.
Mclean, VA · On-site
In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.
In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.
In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.
Mclean, VA · On-site
In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.
Mclean, VA · On-site
In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.
Mclean, VA · On-site
$165K - $295K/yr
In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.
Mclean, VA · On-site
$165K - $295K/yr
In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.
$165K - $295K/yr
In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.
$165K - $295K/yr
In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.
Alexandria, VA · On-site
They will configure the environment for the telephony system platform and prepares for success in configuration of the customization to the platform. Qualifications Responsibilities included but not ...
Alexandria, VA · On-site
They will configure the environment for the telephony system platform and prepares for success in configuration of the customization to the platform. Qualifications Responsibilities included but not ...
Richmond, VA · On-site
Installation, Configuration and troubleshooting of Shoretel IP telephony. Having worked on Shoretel devices will add more value * Have clear understanding on VOIP protocols like SIP, H.323 and MGCP
Richmond, VA · On-site
Installation, Configuration and troubleshooting of Shoretel IP telephony. Having worked on Shoretel devices will add more value * Have clear understanding on VOIP protocols like SIP, H.323 and MGCP
Henrico, VA · Hybrid
$119K - $126K/yr
Platforms in scope include Microsoft 365 (Teams, SharePoint, OneDrive), the VAFB intranet, Webex collaboration, enterprise video solutions, and telephony/unified communications . The Product Owner ...
Quick apply
Henrico, VA · Hybrid
$119K - $126K/yr
Platforms in scope include Microsoft 365 (Teams, SharePoint, OneDrive), the VAFB intranet, Webex collaboration, enterprise video solutions, and telephony/unified communications . The Product Owner ...
Arlington, VA · On-site
Install, configure, and maintain voice communications systems, including VoIP and traditional telephony systems, ensuring compliance with DoD STIGs and relevant engineering standards. * Perform ...
Quick apply
Arlington, VA · On-site
Install, configure, and maintain voice communications systems, including VoIP and traditional telephony systems, ensuring compliance with DoD STIGs and relevant engineering standards. * Perform ...
Install, configure, and maintain voice communications systems, including VoIP and traditional telephony systems, ensuring compliance with DoD STIGs and relevant engineering standards. * Perform ...
Install, configure, and maintain voice communications systems, including VoIP and traditional telephony systems, ensuring compliance with DoD STIGs and relevant engineering standards. * Perform ...
Arlington, VA · On-site
Install, configure, and maintain voice communications systems, including VoIP and traditional telephony systems, ensuring compliance with DoD STIGs and relevant engineering standards. * Perform ...
Arlington, VA · On-site
Install, configure, and maintain voice communications systems, including VoIP and traditional telephony systems, ensuring compliance with DoD STIGs and relevant engineering standards. * Perform ...
Henrico, VA · Hybrid
$119K - $126K/yr
Platforms in scope include Microsoft 365 (Teams, SharePoint, OneDrive), the VAFB intranet, Webex collaboration, enterprise video solutions, and telephony/unified communications . The Product Owner ...
Henrico, VA · Hybrid
$119K - $126K/yr
Platforms in scope include Microsoft 365 (Teams, SharePoint, OneDrive), the VAFB intranet, Webex collaboration, enterprise video solutions, and telephony/unified communications . The Product Owner ...
Vienna, VA · On-site
This role ensures that all technology platforms (telephony, CRM, IVR, network, and reporting systems) are secure, reliable, scalable, and compliant with federal standards, enabling seamless multi ...
Vienna, VA · On-site
This role ensures that all technology platforms (telephony, CRM, IVR, network, and reporting systems) are secure, reliable, scalable, and compliant with federal standards, enabling seamless multi ...
In this role, you will provide hands-on support for Microsoft Teams Rooms, corporate telephony systems, and audiovisual infrastructure across our office environments. You will play a key part in ...
In this role, you will provide hands-on support for Microsoft Teams Rooms, corporate telephony systems, and audiovisual infrastructure across our office environments. You will play a key part in ...
Arlington, VA · On-site
In this role, you will provide hands-on support for Microsoft Teams Rooms, corporate telephony systems, and audiovisual infrastructure across our office environments. You will play a key part in ...
Arlington, VA · On-site
In this role, you will provide hands-on support for Microsoft Teams Rooms, corporate telephony systems, and audiovisual infrastructure across our office environments. You will play a key part in ...
Richmond, VA · On-site
$73.40 - $97.60/hr
In this role, you will provide hands‑on support for Microsoft Teams Rooms, corporate telephony systems, and audiovisual infrastructure across our office environments. You will play a key part in ...
Richmond, VA · On-site
$73.40 - $97.60/hr
In this role, you will provide hands‑on support for Microsoft Teams Rooms, corporate telephony systems, and audiovisual infrastructure across our office environments. You will play a key part in ...
$20.8K - $32K
7% of jobs
$32K - $43.3K
0% of jobs
$43.3K - $54.5K
7% of jobs
$54.5K - $65.7K
8% of jobs
$74.1K is the 25th percentile. Wages below this are outliers.
$65.7K - $76.9K
3% of jobs
$76.9K - $88.1K
8% of jobs
$88.1K - $99.4K
15% of jobs
The median wage is $100.8K / yr.
$99.4K - $110.6K
4% of jobs
$120.3K is the 75th percentile. Wages above this are outliers.
$110.6K - $121.8K
25% of jobs
$121.8K - $133K
16% of jobs
$133K - $144.3K
5% of jobs
$20.8K
$97.3K
$144.3K
A Telephony job involves managing and maintaining communication systems, including VoIP, PBX, and traditional telephone networks. Professionals in this field configure, troubleshoot, and optimize telephony hardware and software to ensure seamless connectivity. They often work with businesses to implement efficient communication solutions, integrate phone systems with other technologies, and provide user support. Strong technical knowledge of networking, call routing, and telecommunications protocols is essential.
To thrive in Telephony, you need a strong understanding of voice communication systems, networking fundamentals, and troubleshooting skills, often backed by relevant certifications such as Cisco's CCNA Voice or CompTIA Network+. Familiarity with PBX systems, VoIP platforms, call-routing software, and helpdesk tools is typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help professionals excel in client-facing and team-based environments. These skills ensure seamless operation, rapid resolution of telephony issues, and high-quality support for both internal users and customers.
Professionals in Telephony roles often start as entry-level support technicians or system administrators and can advance to positions such as Telephony Engineer, Unified Communications Specialist, or IT Manager with experience and additional certifications. Exposure to new technologies like cloud-based telephony and unified communications platforms opens avenues for specialization and leadership roles. Many employers also offer training and encouragement for ongoing professional development to help employees expand their skills. Career advancement often depends on both technical expertise and the ability to manage complex projects or lead teams.
The most popular types of Telephony jobs in Virginia are:
For Telephony jobs in Virginia, the most frequently searched job titles are:
The top searched job categories for Telephony jobs in Virginia are:

Full-time
Posted 18 days ago
Product Ownership
Telephony / Call Center Product Focus
Required
Preferred
10Pearls is a global, purpose-driven AI - native digital engineering partner helping businesses re-imagine, digitalize, and accelerate. As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, transformative digital products that leverage emerging technologies. 10Pearls' clients include Global 2000 enterprises, high-growth mid-size businesses, and some of the most exciting start-ups from industries like healthcare, fintech, energy, education, real estate, retail, and hi-tech. Headquartered in the Washington DC metro area, 10Pearls has product engineering and software development centers in North America, Latin America, Europe, and South Asia. To learn more, visit https://10pearls.com.
We offer a competitive compensation package, including the below benefits for full-time employees:
10Pearls is an Equal Opportunity Employer and is committed to maintaining a diverse workplace.