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Telephony Jobs in Virginia (NOW HIRING)

In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.

In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.

VoIP Systems Engineer

Mclean, VA · On-site

$165K - $295K/yr

In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.

In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.

Installation, Configuration and troubleshooting of Shoretel IP telephony. Having worked on Shoretel devices will add more value * Have clear understanding on VOIP protocols like SIP, H.323 and MGCP

This role ensures that all technology platforms (telephony, CRM, IVR, network, and reporting systems) are secure, reliable, scalable, and compliant with federal standards, enabling seamless multi ...

In this role, you will provide hands-on support for Microsoft Teams Rooms, corporate telephony systems, and audiovisual infrastructure across our office environments. You will play a key part in ...

In this role, you will provide hands-on support for Microsoft Teams Rooms, corporate telephony systems, and audiovisual infrastructure across our office environments. You will play a key part in ...

AV Support Engineer I

Richmond, VA · On-site

$73.40 - $97.60/hr

In this role, you will provide hands‑on support for Microsoft Teams Rooms, corporate telephony systems, and audiovisual infrastructure across our office environments. You will play a key part in ...

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Telephony information

See Virginia salary details

$20.8K

$97.3K

$144.3K

How much do telephony jobs pay per year?

As of Aug 24, 2026, the average yearly pay for telephony in Virginia is $97,335.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,300.00 and $122,400.00 per year, depending on experience, location, and employer.

What is a telephony?

A Telephony job involves managing and maintaining communication systems, including VoIP, PBX, and traditional telephone networks. Professionals in this field configure, troubleshoot, and optimize telephony hardware and software to ensure seamless connectivity. They often work with businesses to implement efficient communication solutions, integrate phone systems with other technologies, and provide user support. Strong technical knowledge of networking, call routing, and telecommunications protocols is essential.

What are the key skills and qualifications needed to thrive in the telephony position?

To thrive in Telephony, you need a strong understanding of voice communication systems, networking fundamentals, and troubleshooting skills, often backed by relevant certifications such as Cisco's CCNA Voice or CompTIA Network+. Familiarity with PBX systems, VoIP platforms, call-routing software, and helpdesk tools is typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help professionals excel in client-facing and team-based environments. These skills ensure seamless operation, rapid resolution of telephony issues, and high-quality support for both internal users and customers.

What are the typical career growth opportunities for professionals working in telephony roles?

Professionals in Telephony roles often start as entry-level support technicians or system administrators and can advance to positions such as Telephony Engineer, Unified Communications Specialist, or IT Manager with experience and additional certifications. Exposure to new technologies like cloud-based telephony and unified communications platforms opens avenues for specialization and leadership roles. Many employers also offer training and encouragement for ongoing professional development to help employees expand their skills. Career advancement often depends on both technical expertise and the ability to manage complex projects or lead teams.

What are the most commonly searched types of Telephony jobs in Virginia?

The most popular types of Telephony jobs in Virginia are:

What are popular job titles related to Telephony jobs in Virginia?

For Telephony jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Telephony jobs in Virginia look for?

The top searched job categories for Telephony jobs in Virginia are:

Infographic showing various Telephony job openings in Virginia as of August 2026, with employment types broken down into 82% Full Time, 12% Part Time, and 6% Contract. Highlights an 82% Physical, 4% Hybrid, and 14% Remote job distribution, with an average salary of $97,335 per year, or $46.8 per hour.

Product Manager - Telephony (Contract)

10Pearls - United States

Tysons Corner, VA • On-site

Full-time

Posted 18 days ago


Job description

What You'll Do

Product Ownership

  • Serve as the primary advocate for your product's customers, combining Voice of the Business with Voice of the Customer to shape product decisions.
  • Own OKRs and KPI tracking for your product area, and use them to measure and communicate progress and value delivered.
  • Manage and prioritize the product backlog, ensuring it reflects business priorities and customer needs.
  • Run discovery sessions to surface customer pain points, validate ideas, and inform roadmap decisions.
  • Drive the roadmap alongside delivery teams, balancing business priorities, technical feasibility, and customer impact.
  • Communicate product strategy, priorities, and status clearly to stakeholders across the organization, including senior leadership.

Telephony / Call Center Product Focus

  • Define and drive product strategy for telephony and contact center capabilities, with a working understanding of AWS Connect and related telephony systems.
  • Partner directly with engineering teams building on AWS Connect to translate business and customer needs into technical requirements.
  • Evaluate and prioritize telephony/call center system needs (e.g., routing, IVR, contact flows) in the context of the broader product roadmap.
Who You Are

Required

  • Solid grounding in product management fundamentals — backlog management, roadmap development, OKR/KPI ownership, and stakeholder communication.
  • Understanding of AWS Connect and telephony/call center systems.
  • Executive presence — able to communicate confidently and credibly with senior leadership and represent the product externally.

Preferred

  • Prior experience as a product manager for a contact center, telephony, or customer service platform.
  • Experience partnering with engineering teams on AWS-based telephony solutions.
About 10Pearls:

10Pearls is a global, purpose-driven AI - native digital engineering partner helping businesses re-imagine, ‎digitalize, and accelerate. As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, ‎transformative digital products that leverage emerging technologies. ‎10Pearls' clients ‎include Global 2000 enterprises, high-growth mid-size ‎businesses, and some of the most exciting ‎start-ups from industries like healthcare, fintech, ‎energy, education, ‎real estate, retail, and hi-tech. ‎Headquartered in the Washington DC metro area, 10Pearls has product engineering and ‎software development centers in North America, Latin America, Europe, and South Asia. To learn more, visit https://10pearls.com.

We offer a competitive compensation package, including the below benefits for full-time employees:

  • Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls
  • Employer-funded health reimbursement account (HRA) for the high-deductible health plan option
  • Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment
  • Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program
  • Employer-paid short-term, long-term, life, and AD&D insurance
  • Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents
  • Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, fully stocked kitchen with snacks and cold brew coffee on tap, and free parking on-site

10Pearls is an Equal Opportunity Employer and is committed to maintaining a diverse workplace.