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Telephony Manager Jobs in Virginia (NOW HIRING)

MANTECH

Telephony Engineer

Mclean, VA · On-site

In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.

MANTECH

Telephony Engineer

Mclean, VA · On-site

In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.

ManTech International

Telephony Engineer

Mclean, VA · On-site

In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.

ManTech

Telephony Engineer

Mclean, VA

In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.

USO

$30.77 - $40.38/hr

Monitor, maintain and provide primary support for IT systems located in assigned region including but not limited to hardware, software, applications and telephony.* * Manage helpdesk requests and ...

USO

Regional IT Support Technician

Arlington, VA · On-site

$30.77 - $40.38/hr

Monitor, maintain and provide primary support for IT systems located in assigned region including but not limited to hardware, software, applications and telephony.* * Manage helpdesk requests and ...

USO

Regional IT Support Technician

Arlington, VA

$30.77 - $40.38/hr

Monitor, maintain and provide primary support for IT systems located in assigned region including but not limited to hardware, software, applications and telephony.* * Manage helpdesk requests and ...

Hi-Tech Solutions

Network Voice Engineer

Richmond, VA · On-site

Cisco Unified Call Manager * Cisco Unity, Cisco IPCC Express * Cisco Voice Gateway * Shoretel IP telephony * Shoretel Voice mail Server * Shoretel Voice gateway Additional Information Andy Bundad ...

CoStar Group

AV Support Engineer I

Richmond, VA · On-site

... telephony issues through CoStar's IT support ticketing system. • Manage, configure, and maintain corporate telephony solutions including Microsoft Teams Phone and SIP-based VoIP infrastructure. • ...

Imh

$34.01 - $52.51/hr

Manages the daily operations of the Self Pay and Bad Debt department for Peaks region. This ... Leverage a complex telephony tool to optimize collection performance. * Provide support to ensure ...

ITCON Services

Call Center Technical Lead

Vienna, VA · On-site

This role ensures that all technology platforms (telephony, CRM, IVR, network, and reporting systems) are secure, reliable, scalable, and compliant with federal standards, enabling seamless multi ...

Veredus - DC

Newtwork Operations Manager

Arlington, VA · On-site

... telephony systems in a predominately Windows environment. Qualifications A viable candidate: -Must ... Call Manager -BONUS: Storage and Visualization experience Additional Information Why Veredus?

GDIT

M365 Systems Administrator Sr Principal

Herndon, VA · Hybrid

$124K - $144K/yr

... telephony, voice, conferencing, and Microsoft 365-integrated solutions and services. Lead/Manage/Support - As a Systems Administrator Sr Principal at GDIT, you will craft innovative solutions to ...

Telus Digital

Manager, Delivery - CX AI

Charlottesville, VA · On-site

$100K - $160K/yr

... technology, telephony, and operational readiness milestones. * Plan and execute structured ... Manage project-level budgets, forecasts, and financials , including resource planning, utilization ...

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All JobsTelephony Manager JobsTelephony Manager Jobs in Virginia

Telephony Manager information

See Virginia salary details

$24.3K

$59K

$115K

How much do telephony manager jobs pay per year?

As of Jun 30, 2026, the average yearly pay for telephony manager in Virginia is $59,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $67,900.00 per year, depending on experience, location, and employer.

What is the difference between Telephony Manager vs Network Administrator?

AspectTelephony ManagerNetwork Administrator
CredentialsTypically requires telecommunications or IT certifications, such as CompTIA Network+ or Cisco certificationsRequires network certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on telecommunication systems, VoIP, and communication infrastructureManages overall network infrastructure, including LAN, WAN, and security
Industry UsageCommon in organizations with extensive telecommunication needsWidely used across various industries for network management
Primary FocusTelecommunication systems and servicesNetwork infrastructure and security

The main difference between a Telephony Manager and a Network Administrator lies in their focus areas. The Telephony Manager specializes in managing telecommunication systems, while the Network Administrator oversees broader network infrastructure. Both roles require similar certifications and work environments but serve distinct functions within an organization’s IT and communication framework.

What skills are needed for telephony jobs?

Telephony managers need strong communication and technical skills, including knowledge of telecommunication systems, VoIP technology, and network infrastructure. Problem-solving abilities, attention to detail, and proficiency with relevant tools and software are also important. Certifications such as Cisco CCNA or CompTIA Network+ can enhance job prospects.

How much do call center managers make in the US?

Call center managers in the US typically earn an average salary between $50,000 and $85,000 annually, depending on experience, location, and company size. Salaries can increase with certifications, leadership skills, and managing larger teams or complex operations.

What is the highest paying job in telecommunications?

The highest paying roles in telecommunications often include senior executive positions such as Chief Technology Officer (CTO) or Vice President of Telecommunications, which can earn six-figure salaries. These roles typically require extensive experience, advanced technical knowledge, and leadership skills, often supported by certifications like Cisco or PMP and a background in network infrastructure and strategic planning.

What is a telephony manager?

A telephony manager is a professional responsible for overseeing the design, implementation, and maintenance of an organization's telephone systems and communication networks. They often coordinate with IT teams, manage VoIP and traditional phone systems, and ensure reliable communication services. Strong technical skills and knowledge of telecommunication protocols are essential for this role.

What are some common challenges faced by Telephony Managers when overseeing enterprise communication systems?

Telephony Managers often encounter challenges related to integrating new technologies with legacy phone systems, ensuring uninterrupted service during upgrades, and managing vendors for both hardware and software solutions. Balancing security requirements with user accessibility is another frequent concern, especially as organizations adopt VoIP and cloud-based solutions. Additionally, Telephony Managers must coordinate with IT, facilities, and user support teams to address issues promptly and maintain high service levels across the organization.

What are Telephony Managers?

Telephony Managers are professionals responsible for overseeing and maintaining an organization’s telephone and communication systems. They ensure that telephony infrastructure, such as VoIP systems, landlines, and call routing, operate efficiently and securely. Their duties often include managing budgets, supervising technical staff, coordinating with vendors, and implementing new communication technologies. Telephony Managers play a crucial role in ensuring seamless internal and external communications within a business.

What are the key skills and qualifications needed to thrive as a Telephony Manager, and why are they important?

To thrive as a Telephony Manager, you need in-depth knowledge of telecommunication systems, VoIP technology, and network infrastructure, often supported by a degree in information technology or a related field. Familiarity with platforms like Cisco, Avaya, or Mitel, along with certifications such as CCNA or CompTIA Network+, is typically required. Strong problem-solving abilities, leadership, and effective communication set top performers apart in managing teams and coordinating with stakeholders. These skills are crucial for ensuring reliable communication systems, minimizing downtime, and delivering seamless support across an organization.
What are popular job titles related to Telephony Manager jobs in Virginia? For Telephony Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Telephony Manager jobs in Virginia look for? The top searched job categories for Telephony Manager jobs in Virginia are:
What cities in Virginia are hiring for Telephony Manager jobs? Cities in Virginia with the most Telephony Manager job openings:
Telephony Manager jobs near you
Telephony Engineer

Telephony Engineer

MANTECH

Mclean, VA • On-site

Other

Posted yesterday

ManTech rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

27th of 202 rated software companies

Job description

MANTECH seeks a motivated, career and customer-oriented Telephony Engineer to join our team in McLean, VA. In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.

Responsibilities include, but are not limited to:

  • Design, develop, and maintain voice media gateways for VoIP, analog, and ISDN systems. Install, configure, and troubleshoot telephony hardware and media gateways across secure networks.
  • Leverage BESS Billing and Provisioning Tools to optimize telephony systems and ensure seamless service delivery.
  • Configure and maintain Linux servers (Ubuntu, CentOS) for hosting telephony and web applications, ensuring performance, security, and scalability. Develop and troubleshoot applications using PowerBuilder, Korn shell, and Ruby on Rails.
  • Integrate telephony systems (e.g., IVR, call routing) into web applications using Ruby on Rails. Modernize legacy code and ensure reliable operation of telephony solutions.
  • Maintain clear technical documentation and provide ongoing support for telephony system integration, performance optimization, and troubleshooting.
  • Provide training and guidance to team members and stakeholders on telephony system integration, BESS tools, and server management best practices. Ensure comprehensive understanding of application workflows and troubleshooting processes.
  • Provide local travel support between customer buildings or temporary assignment to alternate locations for special projects.
  • Work an 8 hour shift as part of a coverage team operating between 6:00 AM and 6:00 PM. May need to flex shift as required.

Minimum Qualifications:

  • High School Diploma with 13+ years of experience or an Associate’s Degree with 11+ years of experience, or a Bachelor’s Degree with 9+ years of experience.
  • Familiarity with BESS Billing and Telephony Provisioning Tools.
  • Experience integrating telephony systems with web applications (e.g., handling inbound/outbound calls, IVR, call routing).
  • Advanced knowledge of Linux server management (Ubuntu, CentOS), including installation, configuration, troubleshooting, and performance optimization.
  • Strong verbal and written communication skills to interact effectively with cross-functional teams.

Preferred Qualifications:

  • Proficiency in Ruby programming and the Ruby on Rails framework, along with strong experience in telephony system integration.
  • Experience with scripting languages, including PowerBuilder and Korn shell, for system administration tasks.
  • Oracle Database Administrator certification is a plus.
  • Experience in provisioning telephony services.

Clearance Requirements:

  • Must have a current/active TS/SCI with Polygraph

Physical Requirements:

  • Must be able to remain in a stationary position at least 50% of the time. Constantly operate a computer, phone, and other office equipment for extended periods of time.

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