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Telephony Jobs in Utah (NOW HIRING)

Motorola

Sr. Systems Engineer

Salt Lake City, UT

$90K - $100K/yr

In this US-based remote role, you will diagnose and resolve complex system architecture, networking, and telephony issues that impact public safety operations. We believe that everything starts with ...

Kenworth Sales

IT Technician

Salt Lake City, UT

$26.50 - $28.80/hr

The primary function of the IT Technician is to provide support for general networking, desktop systems, telephony, and systems administration. This position will configure and install new systems ...

Kenworth Sales Company

IT Technician

Salt Lake City, UT · On-site

$26.50 - $28.80/hr

The primary function of the IT Technician is to provide support for general networking, desktop systems, telephony, and systems administration. This position will configure and install new systems ...

Pae

IDOS

Ogden, UT · On-site

Amentum is seeking talented individuals interested in positions supporting ICBM Development, Operations, and Sustainment (IDOS) program. Program Mission: The Department of the Air Force Materiel ...

NICE

Manager Engineering

Sandy, UT · On-site

Telecommunications experience with IVR applications or telephony apps. * Experience with user acceptance testing, regression testing and integration testing.

Gong.io

Technical Support Associate

Salt Lake City, UT · Hybrid

$26.45 - $32.70/hr

Learn the ins and outs of Gong products and build expertise with common integrations (such as telephony systems, web conferencing tools, Salesforce, and APIs). * Partner with internal teams to ...

Nice Inc.

Manager Engineering

Sandy, UT · On-site

Experience with telephony, networking, hosted applications, or other similar technical products. * Telecommunications experience with IVR applications or telephony apps. * Experience with user ...

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Showing results 1-20

All JobsTelephony JobsTelephony Jobs in Utah

Telephony information

See Utah salary details

$19.1K

$89.4K

$132.5K

How much do telephony jobs pay per year?

As of Aug 31, 2026, the average yearly pay for telephony in Utah is $89,378.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $112,400.00 per year, depending on experience, location, and employer.

What is a telephony?

A Telephony job involves managing and maintaining communication systems, including VoIP, PBX, and traditional telephone networks. Professionals in this field configure, troubleshoot, and optimize telephony hardware and software to ensure seamless connectivity. They often work with businesses to implement efficient communication solutions, integrate phone systems with other technologies, and provide user support. Strong technical knowledge of networking, call routing, and telecommunications protocols is essential.

What are the key skills and qualifications needed to thrive in the telephony position?

To thrive in Telephony, you need a strong understanding of voice communication systems, networking fundamentals, and troubleshooting skills, often backed by relevant certifications such as Cisco's CCNA Voice or CompTIA Network+. Familiarity with PBX systems, VoIP platforms, call-routing software, and helpdesk tools is typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help professionals excel in client-facing and team-based environments. These skills ensure seamless operation, rapid resolution of telephony issues, and high-quality support for both internal users and customers.

What are the typical career growth opportunities for professionals working in telephony roles?

Professionals in Telephony roles often start as entry-level support technicians or system administrators and can advance to positions such as Telephony Engineer, Unified Communications Specialist, or IT Manager with experience and additional certifications. Exposure to new technologies like cloud-based telephony and unified communications platforms opens avenues for specialization and leadership roles. Many employers also offer training and encouragement for ongoing professional development to help employees expand their skills. Career advancement often depends on both technical expertise and the ability to manage complex projects or lead teams.

What are popular job titles related to Telephony jobs in Utah?

For Telephony jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Telephony jobs in Utah look for?

The top searched job categories for Telephony jobs in Utah are:

Telephony jobs near you
Infographic showing various Telephony job openings in Utah as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $89,378 per year, or $43 per hour.

Sr. Systems Engineer

Motorola

Salt Lake City, UT

$90K - $100K/yr

Full-time

Medical, Dental, Retirement

Re-posted 18 hours ago

Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

18th of 159 rated electronics manufacturers

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department OverviewAt Motorola Solutions, safety and security are at the heart of everything we do. We build and connect technologies to help protect people, property, and places, enabling the collaboration between public safety agencies, defense, and enterprises that is critical for a proactive approach to safety and security. Our team provides Tier 4 technical escalation support for mission-critical emergency response systems, playing a vital role in our commitment to "Solving for safer".
Job Description

We are seeking a Sr. Systems Engineer to serve as a high-level technical escalation point for our Next-Generation 911 (NG911) call-taking and dispatching solutions. In this US-based remote role, you will diagnose and resolve complex system architecture, networking, and telephony issues that impact public safety operations.

We believe that everything starts with our people. As part of a close-knit engineering team, you will collaborate with Product Development and Field Services to validate emerging technologies, maintain lab configurations, and optimize system reliability. A Bachelor's degree or equivalent practical experience in technical support, system engineering, or public safety operations is welcomed.

Key Responsibilities:

System Operations & Technical Support

  • Provide Tier 4 technical support and escalation resolution for hardware, software, and network configuration issues within NG911 Call Taking and Dispatching solutions

  • Dissect complex system architectures, server infrastructure, and database layers to troubleshoot, replicate, and resolve critical incidents

  • Manage and resolve complex trouble tickets efficiently within service management tools, maintaining clear communication with customers and technical leadership

Technology Integration & Validation

  • Interface directly with Product Development and Technical Services to test, validate, and deploy future technologies, components, and software upgrades

  • Maintain individual product configurations in the technical support laboratory to support troubleshooting, documentation, and beta testing

  • Create Site Specific Method of Procedures (MOPs) and comprehensive technical workflow documentation to enhance operational standards

Cross-Functional Collaboration & Training

  • Deliver corporate-level technical training and knowledge transfer to customer support centers and field service technicians

  • Participate in the on-call rotation and work variable shifts as dictated by emergency public safety customer needs

  • Travel to customer sites when needed to fulfill onsite engineering support during staff absences or training shifts

Job Requirements:

Technical Expertise

  • Fluent English Communication to effectively convey complex technical details in written and oral formats

  • Operating Systems expertise in installing, configuring, and troubleshooting Windows Server 2008/2012, Windows 7/10, and Linux/UNIX environments

  • Networking & Infrastructure experience with LAN/WAN troubleshooting, Cisco CCNA concepts, Windows Domain architecture, and Active Directory integration

  • Telephony Systems knowledge covering Analog/Digital telephony, VoIP applications, PBX (Asterisk or similar), SS7, routing, and geo-spatial routing

  • Hardware & Systems troubleshooting experience spanning Dell/HP servers, desktop hardware, GIS, and database integrations

Professional Experience

  • Problem Solving under pressure while maintaining structured, effective communication with emergency response customers and executive leadership

  • Customer Relationship Management to build trust and deliver technical mentorship to external stakeholders and field personnel

  • Team Mentorship to support Technical Services operations, interview prospective engineering candidates, and assist with daily operational assignments

Preferred Qualifications

  • Microsoft MCSE or Cisco CCNA certifications

  • Direct experience supporting NG911 Call Taking or Dispatching solutions

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers

Target Base Salary Range:$90,000- $100,000

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.


Basic Requirements

  • Bachelor's degree in a related field OR 5+ years of technical support experience

  • Must be able to obtain background clearance as required by government customer

  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.


Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S.Benefitsinclude:

  • Incentive Bonus Plans

  • Medical, Dental, Visionbenefits

  • 401K with Company Match

  • 10 Paid Holidays

  • GenerousPaidTime Off Packages

  • Employee Stock Purchase Plan

  • PaidParental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.

What Motorola Solutions employees say

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Hours and flexibility

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Get the full story on Breakroom

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928

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